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Customer Ratings & Reviews

$199.79

Customer reviews

Rating 4.4 out of 5 stars with 16985 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are pleased with the product's great overall performance, impressive battery life, and extensive customization options. They also frequently praise its comfortable grip, good weight, and responsive feel. However, a significant number of customers have reported issues with stick drift developing quickly and concerns regarding the durability of the buttons, including the bumpers. Despite some initial hesitation about the price, the positive attributes like its overall comfort and useful paddles generally contribute to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 792 Showing 15,821-15,840 of 16,985 reviews
  • Rated 1 out of 5 stars

    Defective, as always

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think by now we all know that just about 100% of these controllers have joystick drift. I hated to have to return this controller because of the outside build quality and materials used, but in the end if it can't function properly as a controller then it's useless. Not sure if there will be a new batch or version without these issues but this generation of controllers is the equivalent to the Xbox 360 in terms of Microsoft trying to sneak defects past consumers.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Miguel,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    A button

    Rated 1 out of 5 stars

    Defective A button on arrival

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While this may be an awesome controller, it came with the A button Defective and the stores within 200 miles do not have one available to replace it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Xbox controller

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best X box controller. Being able to customize the buttons is fantastic. I have never been able to use the stick click functions on a regular controller. Being able to map them to the buttons on the back is great

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Believe the bag reviews

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Button presses not registering. Thought I'd roll the dice and be the chosen one but nope, the controller was detective immediately.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not Really Elite

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased two of these and the joysticks start drifting uncontrollably after a few months of use.

    No, I would not recommend this to a friend
  • Cons mentioned:
    A button

    Rated 1 out of 5 stars

    Came with the A button smashed in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd elite series 2 controller and the A button is smashed in after i turned in mine with a warranty that had the exact same issue. Really would like my 180 dollars back feel completely ripped off.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Its good just not the best build quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 2nd time buying elite 2 the first one started falling apart after 6 months never dropped or thrown one of the paddles never worked and there was a rattling inside the controller

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Breaks too much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean overall its a good controller BUT this thing breaks so much. Been through 2 of them in 2 years and they make you buy the warranty again. I should just be able to continue on with my old warranty, costs $70 each time! Debating if I should purchase the warranty again or just have them replace it with a new one. I never throw my controllers or hit them either. 1st one the AUX input stopped working and the 2nd one that I am now the left bumper is unresponsive at times. 50% chance it works whichs is extremely annoying.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Jimbo,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/controller-warranty

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 1 out of 5 stars

    Never purchase a refurbished controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been gaming for a long time. This is the first time I have ever bought a second hand ( refurbished gaming controller for the Xbox series X ) My order arrived quickly with the package in good condition. Although upon opening it up. Allowing it to get a significant amount of charge in it. Powered the controller on and I immediately realized that the right bumper was not responding as it should

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not working after a month

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked great initially! Was skeptical of the bad reviews you can find when googling this product. That said, the joystick no longer works. There’s a significant delay when pushing up. I will be replacing mine. I’d highly recommend looking elsewhere or purchasing the geek squad 2-year plan. Although, very costly. I’d also suggest looking elsewhere for a paddle controller more reliable. Fortunately (or unfortunately), mine broke within the warranty timeframe.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    very bad controller

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it will break before you know it, it took less than a year for it to break and for the price, it's not worth it at all it's a trash controller

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 2 out of 5 stars

    Poor quality for such as high price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately this was my second purchase of an Elite 2 and same issues. The quality for the price just isn’t there.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Buttons

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controllers buttons are stuck, barely been used will have to return for a new one

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    open box life

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came with a bunch of issues, don't know how this past any test to be sold.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Buttons are no good.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    X, Y, A, B buttons are awful. You have to press all the way down and even then, there the press may not register.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Ridiculous

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked ok for first day then stick drift major stick drift like literally the same day I had it

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Great, but eventual stick drift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m on my 10th or so Xbox elite series 2 controller. They are great until they are not, which is why I have had so many. They usually start getting stick drift around 6-10 months in with normal use (avg 3-5 hour gaming sessions about 3-4 times a week). I always get the Best Buy protection and just come swap for a new one after it starts drifting, and just buy a new plan for the replacement knowing it’s going to happen to that one too. Wish they would upgrade these to TMR sticks to eliminate the drifting issues and this would be hands down the best controller to game on.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Smh

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly its not worth it expensive mine cane broken just get yourself a jormal fontrooler save yourself the extra money trust me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best of the best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller. Has so many different settings to make your gaming experience more competitive. Faster trigger, faster look speed, more precision aiming in shooting games. Highly suggest buying one

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not durable enough.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This an extremely comfortable and useful controller. Unfortunately, the durability is a different story. Stick drift and button malfunctions are extremely common within the span of a year. Borderline UNACCEPTABLE build quality from a $200 controller.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry if you've run into an issue with your Xbox Elite Wireless Controller Series 2. Every new Xbox controller comes with a 90-day limited manufacturer's warranty so if it's still within the warranty period we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft