Customer Ratings & Reviews

Second Xbox elite controller I’ve bought from Best Buy. They’ve both quit working in some way or another. I don’t believe it’s best buys fault necessarily but yanno

Got stick drift within 3 weeks of barely any use. And thanks to Best Buy taking elite membership away. I’m stuck w a 180 dollar piece of junk

Went through 1 elite series and 2 cores, A button registers less than 80 % of the time in the testing lab. Overpriced garbage

I had an open box item so maybe it was just me but I am a PC gamer and this controller was just a Bit much for me.

I brought this as an excellent open box. This thing didn’t come with the original box or papers, which is ok. Came with just the case and all accessories. The charging cord it came with didn’t charge the controller and didn’t fit in the case to charge it that way. The controller itself was disgusting it was scratched up and filthy. Don’t get how it was excellent condition.

Stick drift straight out of the box. Not worth it. Good controller, but no point if the sticks aren't accurate.

Piece of junk. At least the one that i got. It keeps disconnecting even on a full charge also it’s up to date xbox and controller. Don’t know why is doing this. Planning to change to PS5

The buttons are hard to press and sometimes does not register at all, and does or come with back paddles at all.

Had like 6 of these and within a few days/weeks the bumpers either become unresponsive or double input. Such a flawed design and I’ll never purchase this controller again.

Good product, but the durability is next to nothing. Broke in under 6 months. I buy the extended warrenty on my elite controllers for this reason tho, so it's only gonna cost me $50 to replace and renew the extended warranty

First week of using it, it has terrible stick drift.

I understand this was an item box item, but it was marked as "excellent" condition. The left trigger was broken, the right bumper was broken, and the left stick was acting funny. It appeared to have been open before as it easily came apart, and wires had been smashed between the controller and the faceplate causing them to short out. 0/5 Worst $80 i ever spent.

Compared to the series 1 this controller is actually terrible. The paddles come in the back of the controller out of the box and are so loose it feels like they shipped my controller here on a train. I have actually had the worst possible experience with this controller but I’m getting by simply due to Best Buy’s insurance policy. I have returned it twice and had to get new ones whether it be the joy stick having drift issues or the paddles feeling like a loose tooth. I do not recommend. Find any other controller with stiffer paddles and better joysticks.

Purchased 3 times. First one left and right bumpers didnt work. Second and third controllers had drift issues

The A and B buttons were already defective when I bought the controller. For the price, this controller shouldn't have any issues.

right shoulder button failed just after warranty period expired! garbage! i have owned previous XBOX pro controllers and was very happy with quality but this is awful. I can't believe i paid over $150 bucks for a controller that lasted less than 5 months with minimal use.

Went through 6 of these all returned A button wouldn't press 50% of the time.

I’m currently on my third elite controller. Previous two were the gen 1’s. The rubber grips pealed off after 3 months. This gen 2 controller feels amazing, they made improvements since the original design. Don’t let the amazing exterior design fool you. Six months of owning this particular controller the right trigger stop broke. Now the trigger sticks and clicks every use. The cap for the trigger stop adjustment fell off about a month ago also. If you purchase this controller make sure you get the geek squad protection. You will easily get your money’s worth tenfold, but the hassle of sending it in or receiving a replacement might not be worth the aggravation.

If your old elite controller is looking worse for wear but the accessories are still looking good then definitely go with this controller, its the elite controller without the accessories.

Product came without a box, only the cable, controller and varios paddle / stick accessories in the protective case. The buttons were sticking. Returned as soon as I could.