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Customer Ratings & Reviews

$189.99
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The comparable value is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16930 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 16,930 reviews
  • Cons mentioned:
    Button quality, Stick drift

    Rated 4 out of 5 stars

    Good Controller not Great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller not great. Had some drift that was easily fixed by tightening the stick. But now have a R1 issue in which it is not responding on the first push which is a problem. It was the first issue I had with the elite 1 controller.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry there's an issue with the R1 button on your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/controller-warranty

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good price and quality!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller! Unfortunately the newer version came out so my nephew exchanged it for a newer version!

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    good controller good gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller, after a while if you play a lot you will experience stick drift

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Weight

    Rated 5 out of 5 stars

    Awesome Controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best controllers you could pay for. The weight really makes a difference. Really feels great in the hands.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Customization

    Rated 4 out of 5 stars

    Definite upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the original and loved the customization. The 2 series has even more! I really like the 3 different trigger settings, for the pull. The tensioners on the joysticks as I have a heavy hand. Been using it for a bit and I really enjoy it! Haven’t had to charge it up yet so the battery life has been awesome! The price tag is my only complaint about it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Matty,

      Thank you for sharing your great experience with your new Xbox Elite Wireless Controller Series 2. We're thrilled that you're a fan of its updated configuration options and glad that you're enjoying using it. We hope you continue to have a lot of fun playing games with your new Elite Series 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Beautifully Crafted

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful controller, miles better than the ps5 dualshock in my opinion. Premium feel, testured grips, does not slip out the hand when playing for hours, metal buttons, mag lock sticks and great weight.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Pro controller

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have controller when playing games as longer battery life, easier rechargability, paddles, and stick tensioner

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Microsoft Elite Series 2 Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller feels sturdy, it is responsive, and I like being able to change pieces out to suit my gameplay needs. The battery lasts forever, and the controller has some weight to it.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is over all good the buttons need to be sealed more to keep dirt and dust out of them.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Love It

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best pro controller just have to fix Lb and Rb Drift is OK not bad

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Good controller, but drift is a problem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought another one because I do really like them, but the first one I had started to have that right stick drift after a little less than 2 years, which at least on Ark Survival Evolved made the game unplayable with it making my player look straight at the ground constantly even if just standing still. There are plenty of videos online about this issue, (the spraying air and using alcohol "solutions" on some videos did not work) and I can say that from my experience it is real problem and should be unacceptable for the lofty price; MS should at least have a longer warranty for this particular issue.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good weight, upgradable, comfortable, great buy (if you can get it <$100)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Premium controller purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to spoil myself by getting a premium controller. This was an excellent choice. The quality is great. It works really well for online gaming. Highly recommended..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this controller & highly recommend to PS gamers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Controller!!!!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps my son waste even more time and stay closed up in his room yelling at people even longer. It does seem to be well made. It feels a little heavier and much higher quality than his other controllers.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Customization

    Rated 5 out of 5 stars

    Very well designed xbox controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customizabilityand being able to toggle thimbstick settings as well really changes how some games play for me compared to other controllers in a good way and i highly recommended buying. The battery life is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    A button

    Rated 3 out of 5 stars

    Wonderful, and also not.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and hate it. Physically it's incredible looking and feeling -- just what you would want out of a $200 controller. Would give 5 stars, except that out of the box my A button was less responsive than X Y B, and my right trigger developed a crunching / squeaking noise... which is not cool for a $200 controller. Bestbuy product page states you are buying a Model:FST-00008 version of the controller, and yet I received a Model:FST-00001. So... not sure why that was either, and thus I have to give 3 stars. If you can get one without any issues, or you don't care about the issues I mentioned, then don't hesitate on buying one. Product received via shipping on January 30th, 2021.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Great Battery Life

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third controller that I bought for my Xbox. It was expensive compared to the other two, but it is actually the best thus far. Very comfortable and the battery life is much better, lasting almost 16 hours. The fact that you can charge it while inside the case is a plus. I highly recommend this controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox wireless controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable quality feel and smooth working item! Very glad to have purchased with best buy and got a great deal on my protection plan

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Best controller on the market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is excellent. I have the gears of war elite controller but this one just feels better. The weight is perfect and with all the options you have what a fantastic product. Hats off to Microsoft for making a great product even better

    I would recommend this to a friend