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Customer Ratings & Reviews

$189.99
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Customer reviews

Rating 4.4 out of 5 stars with 16934 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 16,934 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Got what I paid for

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues, works as described, been using it for over a year and works like new

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller for playing any games and th quality is amazing

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox controller ⭐️⭐️⭐️⭐️⭐️

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal on an amazing controller. If your an Xbox person this is the controller for you

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 3 out of 5 stars

    Would like to recommend this but...

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I purchased the Elite Series 2 controller, last year when it first came out, I actually swapped it for my original Elite controller (I had gone through a few of those as the rubber on the back came off them easily but that's another story). I was taken aback by the fact that the controller has a built-in battery. This is good in theory but the long term ramification is that eventually, the battery won't hold a charge as long as it once did, and eventually, it won't hold a charge at all. This is problematic since you have no way of swapping the battery out as you could in any other controller. But, the reason I'm writing this review now is that I'm having an issue that so many other people are having, my Series 2 is starting to have button response issues. More specifically the right bumper is barely registering my pressing it and sometimes doesn't seem to acknowledge it at all. I have an extended warranty with Best Buy but they are unable to replace it due to the fact that they don't have anymore. They suggested that I contact Microsoft about replacing the controller, but with a mere 90-day limited warranty, that ensures that by the time most people have issues like mine, they will be well outside of the manufacturer's warranty period. It's a real shame because the controller when it works is pretty good, the weight is satisfying and when everything works it's a very responsive controller. But I can't recommend the controller knowing that it probably won't even make it a full year with standard use.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that you're experiencing issues with your Xbox Elite Wireless Controller Series 2. Your feedback is very important to our team in designing the next generation of Xbox hardware. While the Elite 2 is currently out of stock at Best Buy, we urge you to check back for when it becomes available again. Thank you for your patience.

      Best,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing controller!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far this is the absolute best controller I've ever used... it just feels like quality in your hands... and one you're used to using the paddles, you have the upper hand against ppl with a normal controller in any FPS game! I know it's expensive, but if you play a lot of FPS games, do yourself a favor and buy this!!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Darby,

      Thanks for sharing your thoughts on the Xbox Elite Wireless Controller Series 2. We are happy to hear you're enjoying the quality and design. We hope it continues to enhance your gaming experience!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    You Get What You Pay For

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything you hope it will do and more. The controller is easy to use, easy to charge and the paddles on the back are comfortable. I haven’t had any issues with stick drift but did have a little X button stickiness from first opening. No issues or concerns with the controller and well worth the price tag.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Donald,

      We're glad that your new Xbox Elite Wireless Controller Series 2 fits your needs well and has been easy to use. Hopefully the stickiness you've experienced has disappeared, but if you continue to have issues with it please reach out to Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Bumpers

    Rated 4 out of 5 stars

    Amazing!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The elite series 2 controller is fantastic. I will never go back to another controller. The only problem with these is that they break down easily. An example of this is the bumpers just stop working. Definitely an item to get geek squad protection on as they will replace it for you.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Definitely GET this!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it…. So worth it. To be able to remap it in ur Xbox and change ur controller to ur favor. Like trigger locking to Increase fire rate and using the paddles in the back to save thumb movements and a really long battery life and it easily connects to PC and other devices as well.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Xbox elite controller

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller but after a few years of playing there is some stick drift sometimes but besides that I love it. Super comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Red Hot

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this so that I could stop swapping batteries in and out of controllers. The battery life is crazy good. This controller looks and feels premium in every way.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My son loves it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my son loves his new XBox remote. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Not what i expected but still good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do your research. The extra sticks underneath mimic the other buttons. At least on games I play there is no custom mapping. The quality is great the battery live is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome item. My son loved this item for Christmas. He has used it non-stop since he opened it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    High quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you use this controller, you'll never want to go back to any other regular controller again. Very high quality and the rechargeable battery lasts an unbelievable amount of time. I have only had to charge it once since buying it 3 months ago. It does take some getting use to with the added pedal buttons.

    I would recommend this to a friend
  • Pros mentioned:
    Feel
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great Controller, Not So Great Price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is high. Let’s get that out of the way. But the features you get including almost full customization and rechargeable battery are awesome. Not to mention this will work with the Xbox Series X and it’s by far the best feeling controller I’ve ever owned. Hopefully it will hold up in the long term.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you're enjoying the customization features and rechargeable battery of your new Xbox Elite Wireless Controller Series 2. It's great to hear that it's the best-feeling controller you've ever owned as well. We hope you get a lot of use out of it, including after the launch of Xbox Series X.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life
    Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Open box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I baught this open box and the only thing that works is the battery life the buttons work for about 5 minutes and then it just stops working and you can’t click anything and it starts clicking stuff on its own.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Would buy 4 more today if they werent a bit pricier than a normal controller but worth the price for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Overall performance

    Rated 5 out of 5 stars

    Xbox Elite 2 Review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller with a very premium feel to it. I’ve had it for awhile now and still works like new with no wear or tear. Best controller on the market

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Customization

    Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for change custom color plus long lasting batterry

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox series 2 core Controller is next gen!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this controller! Originally purchased an elite series 2, and traded for this and haven’t looked back. I bought some aftermarket paddles and I’m good to go for pretty much anything I could want to control in a game. I have found that it’s super helpful to map the L3 and R3 button clicks to the bottom paddles. That is worth the price of admission alone the triggers feel amazing, the grips in your hands on your skin just feel next level. I recently purchased an Xbox to play Starfield being a PS5 I thought I was going to have problems with the controller, but I prefer this one to the PlayStation. If you are a new Xbox user go for this upgrade with confidence!

    I would recommend this to a friend