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Customer Ratings & Reviews

$189.99
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The comparable value is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16936 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 16,936 reviews
  • Rated 3 out of 5 stars

    Great but not the best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller I’ve had it for a few years now but I’ve had to come get it fixed or switch because the bumpers or buttons stop working , the stick drift after a year and the plastic peels off, but before all those happen it’s a good controller just wish it’s issues that’s known were fixed or something

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Xbox elite series 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need a controller for my pc and found this open box and has been great. The extra paddles on the back great for mapping. Long battery life and havent had an issue

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Bumpers

    Rated 4 out of 5 stars

    Good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good controllers. Only thing is the bumpers always break first. Overall good make sure u get the warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    OnPoint accurate controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good little expensive but all around good product

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance

    Rated 5 out of 5 stars

    GamerMom

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Xbox controller for the S system. It's a little pricey but definitely worth it. I have dropped it many times and not a scratch or dent on it. Got grips and extra buttons to customize. Definitely getting one for each of my kids

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good control

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my nephew and he loves it! Says he feel like a true gamer now. Haven’t heard a complaint from him.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 4 out of 5 stars

    Hopeful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this controller through Best Buy after my previous one started to drift. Even with increasing the dead zone and doing all the updates it continues to drift. Looking online it looks like this is a very frequent issue. However, the one I bought has no issues thus far, and even if it does I have a warranty so I’m not too worried. Overall the one I have currently has had not issues and I enjoy the custom button mapping, hair triggers, and back paddles.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and durable controllers good fitment and very versatile

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this!! Works very well and has been dependable for me. Only controller I use

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Great controller to take you to the next level

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This control is solid in so many ways. Great accessories, feels great in hand which we come to expect from x box. But the "pro" functions set this above its peers and make it worth the money. Triggers are smooth and quick for fps but still reaponsinsive for driving games. The ability to tighten thumbstick tension is a gamechanger. The back paddles are comfy and let you keep thumbs on sticks so you get to play better. All in all id buy this again 100/10 times

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great but not what I expected.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had two previous Elite Series controllers. I definitely see the upgraded quality on this one against the previous version. The built in battery and the case being a charging case is also awesome. Idk if its because i've gotten use to the Series X controller or previous Elite controller but this one feels slippery. It just feels like it can fall out of my hands for some reason. I wish i knew why it felt that way. I also didnt know it didnt have the feature of quickly switching from PC to Xbox like the Series X/S controller by double tapping the sync button. I guess that new feature is something i've gotten use to. Regardless this controller is still great. The wireless charging is so convenient even with the fear of it degrading over time.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality, Stick drift

    Rated 4 out of 5 stars

    Good but can be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for shooting games like call of duty. I just don't like that it starts to have issues within a year. Button will start to stick or could get stick drift. I would recommend to purchase additional insurance.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad that you're enjoying your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. So if you run into any issues with it, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Nice upgrade over the standard controller.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice upgrade to the standard controller. I like how grippy it is and the paddles are nice to use. The only thing I miss is not having a share button on this controller. Maybe the series 3 will have it.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    What a next level controller!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Elite Series 2 Controller is a remarkable masterpiece that redefines precision and customization in gaming. Designed with utmost attention to detail, this controller exemplifies excellence in both form and function. The customization options are unparalleled, offering an array of interchangeable thumbsticks, paddles, and D-pads. These let you fine-tune your controller to suit your playstyle, giving a competitive edge in any game. Furthermore, the addition of adjustable tension on the thumbsticks provides enhanced control and responsiveness. absolutely would recommend this incredible piece of hardware!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    A Great Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not understand the bad reviews of this Xbox elite controller, but to my point of view, I absolutely love it! What I love about this specific Xbox controller is that you do not need to keep adding batteries; you can simply charge the controller. Moreover, the controller has a good battery life lasting around 40 hours. Get it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great deal if you already have the paddles for the back! Very satisfied to not have to buy a whole new setup when im just in need of the core controller!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    The best that there is, undoubtedly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought I know that eventually this controller will develop stick drift, there isn't a better alternative. This is hands down the BEST controller for pc and Xbox. You will not find a better one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my doubts with this controller seeing how many people had an issue with the previous model. Everything has held up well. I would give it a 5 star if it wasn't for having to adjust everything from a memu. Compared to other cheaper controllers that you can program the padels on the fly... mid game.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Great controller!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller. Such a great feel in the hands and super high quality. Everything you want in a good controller.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Is what it is

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Xbox controller, bit packs holifax sensors so it will even get drift just like all controllers. USB c is nice but no rechargeable battery is still insane In 2026 especially for an elite controller.

    No, I would not recommend this to a friend