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Customer Ratings & Reviews

$189.99
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The comparable value is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16936 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 16,936 reviews
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Best controller for competitive gaming

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is really good controller for competitive gaming but unfortunately the sticks do get stick drift after daily use. It will give about 4 months before you need another controller. But because extended warranty that kind solve the issue if you have the extra money to afford it.

    I would recommend this to a friend
  • Pros mentioned:
    Feel
    Best Buy Employee

    Rated 4 out of 5 stars

    Elite

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great if you already owned an elite series 2. Recommend the warranty

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance

    Rated 5 out of 5 stars

    very satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller works like it is supposed to. Great looking controller with many options. Like the ability to set up between platforms.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Xbox Elite 2 Controller.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feel and the way it can be customized. Multiple paddles and sticks make it great!

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Overall performance

    Rated 5 out of 5 stars

    Very expensive but worth every penny!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller! The best quality and worth every penny. It's very expensive for a controller but once you get pass the price, its worth it, the feel is amazing and I enjoy playing games with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Build

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality build! Best Xbox controller I’ve used

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Feels great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the weight and grip on this controller. The pads come off for washing if needed and you can change the feedback on the triggers with buttons on the back

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Weight

    Rated 3 out of 5 stars

    Could be a great controller but...

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is comfortable and bit heavy. Not over whelming heavy but feels substantial in the hands. The case and components are of good quality and allows for much customization. The main issue I had with the controller was the input and joy stick drifting. It feels as if there was something causing the A or B button to stick. It makes it unusable at time. Im sure if it were to be taken apart and cleaned, it would likely work fine but for a controller that retails at $180, you would hope these problems did not exist.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller. Gives gaming a whole new appearance. The specs and grip and everything u could want for a controller this has it!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love it it’s better than any other controller I’ve ever owned

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Bumpers

    Rated 4 out of 5 stars

    Good controller but has a few problems

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a few months the bumpers stopped working properly and the tension adjusters for the triggers broke off. Still a phenomenal controller and would recommend it to anyone who wants a premium controller

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad that you're enjoying your new Xbox Elite Wireless Controller Series 2 for the most part, but sorry that there are some issues with it. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft so we urge you to reach out to Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Works well and has held up so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has held up well to consistent play and heavy use.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Very Solid Controller!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The paddles and customization make this a must-have controller!! The weight also feels =very good in hand.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Premium feel.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have for a long time been very displeased with XBOX controller that were manufactured by Microsoft. You ended up paying a premium price for a product that was anything but. They would malfunction after a marginal amount of time, and even physically break with little wear and tear. The Elite 2 is proving to be a step in the right direction. The premium build quality and vast amount of customizable features make for a very well made, and well conceived controller. USB-C or wireless charging by way of a docking station that is provided are great additions to improve the value. The down side is really the idea that it takes over $150 of a price tag for Microsoft o provide a quality controller option. But at least it's a pretty good one.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts on your new Xbox Elite Wireless Controller Series 2. It's great to hear that it's been a premium product for you and that you're enjoying its updated design and features. We hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life, Feel

    Rated 5 out of 5 stars

    Much better than older controllers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely an upgrade from standard controllers. The battery life is much better and the overall feel is better as well. Definitely worth the upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Son loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only controller my son uses now. He loves it and brags to his friends all the time. (I personally don’t know anything about it as I do not play)

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Customization

    Rated 4 out of 5 stars

    Well made

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having more options to customize. I feel the price is a bit high for the value of those buttons. Battery lasts long and charges easily. The remote is well made.

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Overall performance

    Rated 5 out of 5 stars

    Best controller out there

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great must have controller I’ve literally never used a better controller ever

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome product. Unbelievable quality and I definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Worth it!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I debated on this for years and i would always say to myself i don't want to spend that much on a controller. The sticks started falling apart on my last one and i asked a friend that raved about the elite if it was worth it. He said you won't have to buy another controller for life. I broke down and got it and before unboxing it i was impressed with the package. This thing feels great. Very impressed and pleased with purchase. I regret not getting it sooner.

    I would recommend this to a friend