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Customer Ratings & Reviews

$189.99
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Customer reviews

Rating 4.4 out of 5 stars with 16936 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 203 Showing 4,041-4,060 of 16,936 reviews
  • Cons mentioned:
    A button

    Rated 3 out of 5 stars

    The Good, the bad, the ugly, the series two.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After needing to replace my series one elite controller, I was able to get in an order for pickup for the series two. And while I haven’t encountered any drift issues, I have a sticky/defunct A button. So now I have one dedicated paddle after doing some remapping of the paddle controls to manipulate the function of the A button. It’s not ideal, however it works in a pinch, took some adjustments on my case, as I had not used the paddles on my series one. Lucked out on the left and right bumper/trigger buttons as they all work without a hitch. I do like how you can adjust the tension in the control sticks a major improvement over the series one, though I do see this eventually leading towards drift issues, especially since I have mine pretty much as loose as possible, FPS and the like, gaming pretty much faster/wider range of motion. To that end I did get geek squad coverage, should a drift issue arise. I can understand why the price may be a no go for some, but if you’ve got a Series S/X, then why not have a controller on the same par (more or less)?

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you're enjoying your new Xbox Elite Wireless Controller Series 2 for the most part, but sorry that there is an issue with the A button. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend for competitive gamers, for casuals who are just looking for a controller I’ll say this is expensive for your needs. Crazy helpful in certain games where you don’t want to constantly take your thumb off the analog stick. Great customization options like response curves, trigger and analog deadzones, trigger locks, analog tension and you can set custom profiles for specific games.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Just as expected!

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] If you would like the All in experience, this controller is for you! It comes with everything from the paddles to a case and charging stand. You could go with the core version, but those dont come with any accessories. Overall great controller and great experience!

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Feel

    Rated 5 out of 5 stars

    makes gaming better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought a few of these for myself and friends. great feel, great customization and worth every penny.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your experience with the Xbox Elite Wireless Controller Series 2. We are glad you and your friends are enjoing the feel and customization options. Wishing you all happy gaming!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Solid controller

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outside of the known issues with stick drift, I exclusively play Xbox daily utilizing my elite controller. The trigger settings and ability to swap out my sticks for different play styles definitely improved my game play. Heck I bought a second one for my pc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with my new purchase as soon I walked in the store I was greeted with the best customer service … I will be returning for another experience

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    much nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very wow. i would sell my soul to never have to use a regular xbox controller again. would even trade my kids for a life time supply of these bad boys! if your on the fence buy one , TRUST ME! Your wife might leave you but the controller will always be by your side! for at least the time of your warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my best purchases ever! Works awesome! Would recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't like the colot that much still good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Elite indeed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice feel, great grip and heft. Also comes with a very nice charging cradle.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Carlos,

      The charging cradle sure is an exciting bonus inclusion! Thank you for sharing your thoughts with us, we really appreciate your input. We're thrilled to hear you appreciate the improved grip design and overall weight and construction of your new Xbox Elite Wireless Controller Series 2, and all of the ways we have built upon the design of the previous generation. We're glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Elite controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Like the hair triggers, and the grip on controller.

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Overall performance

    Rated 5 out of 5 stars

    It’s a great controller but quite expensive.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice feel and touch, premium but a little to high priced but it’s worth on how long it will last.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love elite controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controllers, make the experience better. Gameplay experiences also increase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft - Elite Series 2 Core Wireless Controll

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great!! Got this for my son who is an avid gamer so takes lot of use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Game Controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my grandson. He LOVES this controller and I love that he loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Xmas gift

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my son for Xmas he loves his controller

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Must have for the Gamer in you!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great update to the first one. Finally uses USB-C. I can’t tell the difference in feel like some other say but you do notice a difference in the joysticks which is a great upgrade. The battery lasts about the same amount of time but I’m not a great example of this because I don’t play everyday. My only complaint is I think they are just to expensive and don’t see why they need to be almost $200. These should be more closer to $100-$130 range!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for your feedback on the Xbox Elite Wireless Controller Series 2. We're glad that you're enjoying the upgrade in overall quality. We hope you get a lot of use out of your new Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Great product, pretty color.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and product. I adore the red color. My only complaint is the fragility of the sticks, but my geek squad protection makes me feel better about it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Customization

    Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Controller, great battery, sweet customizations.

    I would recommend this to a friend
  • Cons mentioned:
    Bumpers, Stick drift

    Rated 2 out of 5 stars

    Excellent controller... for a couple months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You just met your dream partner, they do everything you love and more. They feel great, are there for you in times of need, flexible with your needs for customization and you take care of them providing shelter, hygiene and energy. But after the honey moon phase is over you just can’t count on they anymore. They begin missing key inputs, drifting away from where your goal is and you start to think of a replacement after 5-8 months. Was your money and time worth just these great few months? This controller is awesome off the back. Being an elite buyer since day 1 it’s hands down the best model. I play daily and clean my controller weekly. However, whether it’s a series 1 or series 2 the same problems with stick drift or failed bumper input still occur. The geek squad plan is unbeatable but with consistent issues these will never make it worth the price. Recommended for casual gamer, not competitive daily user.

    No, I would not recommend this to a friend