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Customer Ratings & Reviews

$189.99
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The comparable value is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16934 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 223 Showing 4,441-4,460 of 16,934 reviews
  • Rated 3 out of 5 stars

    Poor quality hardware

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The down directional button doesnt work properly. I will habe to send it in to be repaired. This isn't really Besy Buy's fault. It is Microsofts fault though. Where is the QA testing durijg manufacturing?!?

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best controller ever!!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best controller for Xbox I love this thing it does everything tension the sticks for better aimed shots triggers for extra buttons I use mine for melee get it you won’t regret it it feels great in the hand true premium quality

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 4 out of 5 stars

    Almost Perfect.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its such a nice high quality controller. The only thing I dont like is the Dpad. Not ideal at all for fighting games. But very customizable and great for casual games otherwise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Halo Infinite Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know there have been a lot of backlash on this controller, and I can't comment on durability. I have enjoyed it a lot, and having extra paddles helps with playing games, so you can keep fingers on thimbsticks. Adding the 2 year protection plan from Best Buy also makes my mind at ease with durability. I would only buy it at best buy.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance

    Rated 5 out of 5 stars

    Elite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality, very customizable huge advantage over regular controllers.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance

    Rated 5 out of 5 stars

    Excellent Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a very well constructed controller and I like how you can customize it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for taking the time to share your thoughts. We are glad you're enjoying the Xbox Elite Wireless Controller Series 2, especially customizing it. Wishing you happy gaming!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Upgrade From Series 1

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my Elite Series 1 and have no regrets so far. The controller feels very good and high quality. The 3 levels for the trigger buttons is a must have for any first person shooter gamers. Only concern is how the handle grips will hold up since the Series 1 had serious issues with them peeling. A bit pricey but if you're a serious gamer or game a lot this controller is worth it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Congrats on upgrading to Xbox Elite Wireless Controller Series 2! It's great to hear that it has enhanced your gaming experience in first-person shooters. Thanks for sharing your feedback; we hope you win a lot of matches with your Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Elite Series 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Loved My Last Elite Series & It Lasted Me Bout 3yrs B4 I Had To Replace It… I Love The Color On This One Only Downside Is I Have To Buy Accessories But Overall I Love The Performance & Feel To This Controller

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good but the right stick starts to twist when playing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Replacement Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Broke my 1st elite controller, that I only needed the core and this came in handy.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Great controller, some build quality issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t stress this enough: buy the protection plan. I’ve read numerous reviews on some models having design flaws, stick float, etc. Don’t get me wrong, I LOVE this controller, but I would hate to spend $180 on one and not have it work after the 90-day Microsoft warranty runs out. My first didn’t charge on the base, current one seems flawless.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance

    Rated 5 out of 5 stars

    Love it makes gaming easier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to customize and all controls are well placed Really well made and nice feel to it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Makes up for the mistakes of the 1st generation

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller has withstood my wrath thus far, only downside is if your motherboard is a certain age the USB Bluetooth adapter for Xbox controllers becomes necessary. Otherwise, if you're playing wired then you're good to go

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Pro gamerz

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feel, paddles make a big difference worth every penny

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The ability to amplify and modify the interface of your new Xbox Elite Wireless Controller Series 2 is a huge leap forward for gamers everywhere! We're proud of the level of in-game precision and dexterity we've built into your new device, and are thrilled you've been enjoying your time with it. We're glad it was a good investment for you! Thank you for sharing your thoughts. We appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good controller very good grip and very long battery life

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Kameryn,

      Whether it be the added grip textures, optimized battery life, or simply the overall performance it hosts, we're thrilled you've found your new Xbox Elite Wireless Controller to be a beneficial addition to your home setup. The hosted experience is truly next-generation! We're happy you love it. Thank you for taking a few minutes to share your experience with the community! We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I’ve ever owned. Love the paddles.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade to the basic controller, all the parts are easy to change and swap out. Puls the case can store the extra parts and charges the controller, no more having to plug it in just place it in and its spot and it starts to charge

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic controller. Holds up great to frequent use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought it for my husband

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves this controller, i bought him it for christmas. 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You only need the Elite2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good controller for xbox one s. The paddles are the best

    I would recommend this to a friend