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Customer Ratings & Reviews

$189.99
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The comparable value is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16926 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 240 Showing 4,781-4,800 of 16,926 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easily a top three first party controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve read some mixed reviews out there, but my experience with this controller has been nothing but enjoyable. It is a very solid, durable feeling controller, the sticks are great and so are the buttons. I haven’t used some of the more advanced features this controller has to offer yet, but my first impressions are overall very positive!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jimbo,

      It's great to hear that you're enjoying your new Xbox Elite Wireless Controller Series 2. If you need any assistance in setting up the Xbox Accessories App to customize your controller, just go here: https://support.xbox.com/en-US/help/hardware-network/controller/xbox-accessories-elite-series-2

      Thank you for sharing your experience! We hope you have a lot of fun with your Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Excellent Controller.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works as expected. It's nice to be able to customize the triggers and sticks to make it more comfortable to use. As a PC gamer primarily I have this for games I prefer to use a controller on.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Good for FPS gamers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this compared to standard controller. Good for first person shooters and lo NF gaming sessions. RB button has issues with double presses on own and bad stick drift out of the box.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Feel

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing controller. Feels great and complete customization

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    My child is happy with his controller.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know anything about games or controllers, but my child loves it. He tells me that with this controller he was able to play better which gives him an advantage to win the games and it saves me from buying batters. He also said that he can play and charge while using it. Battery life last for hours.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Julie,

      We're excited to be a valued addition to your son's gaming setup, and thrilled he has been enjoying his time with his new Xbox Elite Wireless Controller Series 2! The in-game control it offers is truly unmatched, and we're happy he has seen an improvement in his gameplay thanks to his new interface. We're glad it was a good investment for you! Thank you for sharing your story, we appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Xbox Elite Controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Controller for the money!! I love the blue and red a lot! Does get some stick drift after a little rough use.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    This controlller is the best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best xbox controller you can customized everything and got a great deal. Bought a second one at this price my white one us over a year and still working fine

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elite series 2

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything myy kid ever wanted. He was soooo happy to get this controller!!

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    The best premium controller out there.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not without its faults, this controller is the ultimate package compared to anything else out there. It will take your shooter game and kick it up several notches. Mine had a sticky “A” button, but after 1,000 presses or so, it was normal. These controllers are known to have suspect life spans, so I’d recommend the warranty.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy to hear your gameplay has been taken to that next level! We appreciate the feedback, thank you for taking some time to share your experience with us. We agree, Xbox Elite Wireless Controller Series 2 really is the whole package. For any issues or warranty coverage questions you may have, we suggest visiting the following link to the latest info and product troubleshooting guidance: https://support.xbox.com/en-US/help/hardware-network/controller/elite-controller-series-2-warranty

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Very nice, the feel matches the higher price point

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very solid feeling upgrade from the original elite (which is still great). The series 2 feels tighter and lighter in your hand, has a much better updated case and charging cord. Love this controller will not use anything else, and am an avid daily gamer.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Feel

    Rated 5 out of 5 stars

    Great Controller with nice modifications

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feel and adjustments available on the elite series!

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Improvement on the first one

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the first elite controller for a long time and really liked the controller, but it had a tendency to break with the rubber coming off and stick drift. This controller is a direct improvement on the first one and is so good so far. The buttons and analog sticks are much more responsive and customizable. Perfect for FPS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive but nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this seems to be a good controller in the month I’ve owned it. The paddles on the back side take a little bit to get used to, but once you get used to it things can be done much quicker. I like the ability to change out the d-pad and the joystick pads. And the case is really nice as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good controller, good experience, thanks for all help

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a regular xbox comtroller to this and it is amazing! Has weight to it for a solid feel and all the buttons push nicely. The joysticks feel real good with no travel.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Better than the first gen Elite

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the first gen Elite controller and had to have it warranted out three times. Luckily this last time the new Series 2 came out and Best Buy swapped it for the new one since the Original Elite is sold out and discontinued. The old controller would disconnect a lot and the left stick would just wander without moving it. Great upgrade and improvements

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got a dud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pre Ordered as soon as it was announced, waited months for the release, and the right thumbstick jams... All other functions worked. The paddles are wayyy smaller on the Series 2 compared to the original, But this controller overall feels better. Also the rubber grip wont peel off version 2. The front and back shell are textured now, vs glued on rubber grips. Going to exchange for another one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great value for price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is still working really well. It’s worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A game of russian Roulette

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is great. Quality feels good. But man you just have to roll the dice. Some of these are flawless and will last for years, but my first one wouldnt even turn on. Thank gosh for best buy return policies!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Beware of RB

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent battery life, nice and smooth handling. My only complaint is that the the RB stopped working after about 7 months, luckily i had it under warranty and got a free replacement.

    I would recommend this to a friend