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Customer Ratings & Reviews

$189.99
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The comparable value is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16919 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 279 Showing 5,561-5,580 of 16,915 reviews
  • Rated 5 out of 5 stars

    Best control

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller honestly I bought some scuffs but the elite way better love it honestly I even bought one for my brothers and I Oder.a custom one too

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 3 out of 5 stars

    Xbox Series 2 elite controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great heavy controller,but it a shame that this controller with the high price tag has issues and I needed to get the extended warranty Mine had issues with left stick wandering and right bumper reacting slowly. I like the built in battery though. So I had to go to Best Buy (I did set an appointment) with the Rep on phone said controller was in stock.of course no controller In stock.best buy was going to give me store credit,but finally said they can order me another one( I had to rebuy the warranty again) Prior to this I called Microsoft and their warranty on this controller is only 90 days so extended warranty did help from Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 3 out of 5 stars

    Amazing controller with huge flaws

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing controller. The amount of ways you can customize the controller are huge, and the in console settings are also limitless. The problem is that this is hugely faulty controller. Face buttons were going out a little over half a year after it was purchased, and it was not used too much. And this is a common issue unfortunately. I've lucked out that i had total tech so I could easily swap out the controller for a new one. Cause for a controller that costs $170, these faults are inexcusable.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the original Elite and it finally stopped working. So the new one is even better and feels the same but better

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller hands down...from swtting up to setting the buttons everything is easy to do and very nice to use.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really is an excellent controller with a comfortable design and tons of customization options, but I still don't know if it is worth the $180 price tag which is the only reason I subtract a star.

    I would recommend this to a friend
  • Cons mentioned:
    Bumpers, Stick drift

    Rated 2 out of 5 stars

    Good at first

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A year later review: Bumpers are poor and don't work 60% of the presses you do, so you have to make your paddle buttons the bumpers. The top smaller bumpers don't work 50% of the time anymore. Both of the sticks are really loose so you have stick drift if you don't have a decent sized dead zone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Excellent, Would Recommend

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good product. It has been so much better than my previous controller. It has a lot of configuration with the paddles which makes it so good to use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Perfect Upgrade for Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly as advertised, a very versatile controller for XBox One with swappable joysticks and D-pad along with paddles and hair triggers on the back. Excellent battery life as well and comes with a great case to store the extra swappable parts, paddles, and charging station.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Scott,

      It's fantastic to hear that Xbox Elite Wireless Controller Series 2 has been a perfect upgrade for you. We're glad that you're enjoying its customization features, internal rechargeable battery, and handy storage case as well. We hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Don’t pressure customers!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First controller I bought was a defect. Went to return it and had to spend 20 minutes listening to the try to sell me a ridiculous priced plan for protection which I kept informing I did not want but still continued to pressure me. I ended up getting basic two year plan so I could get back to my day. Don’t pressure people to buy things they do not want. I understand upsell but the situation was ridiculous.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can notice the durability between this and a regular remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome was a great gift, my daughter is enjoying it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the better controllers for xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great FPS purchase, but the paddles on the back are worth it. The linger sticks youd want to use for precision aim. Be wary of your LB and RB, most elite controllers' bumpers can be built a little weak

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a open box and worked perfectly with warranty my son loves it

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Double check the open box items.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an open box item. Unfortunately the former owner cracked it on the back and got something sticky in the buttons so I had to return it. I just decided to buy a new one because the product seemed good just not the open box experience.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for sure recommend the elite series 2 controller to anyone wanting a new xbox controller, they work so much better and feel better

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    #1 Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing controller, definitely worth the money! I fits so comfortably in your hands and all the triggers and thumbs sticks are all adjustable. Just perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great controller, personally I prefer era 1

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a great controller, the paddles will take a bit of getting used to, but you can remove them easily if you don't want to deal with them, personally I prefer the grip on the era 1 elite controller, but this one is still a great controller for competitive players

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Could have been Great!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Controller for playing on Xbox but with an asterisk. If you want to save your money get the protection plan as the controller will inevitably fail. I am on my 4th one now and so glad that I always get the protection plan.

    I would recommend this to a friend