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Customer Ratings & Reviews

$189.99
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The comparable value is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16918 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 282 Showing 5,621-5,640 of 16,918 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good Quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality control, doesn’t come with back paddles, no big deal here but if looking for a true elite control not this in.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy the warranty. This is my 3rd elite 2. Phenomenon controller but they get stick drift after months. The second one I bought did not even get much use and got it. Best Buy has been great with honoring the warranty at least.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally upgraded from original xbox remote to this masterpiece. Definitely never going back.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    4/5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the paddles but it took me time to get used to them. The controller has been disconnecting at random times every few days not sure if something is interfering with the signal. Overall I’m happy with my purchase.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad that you're enjoying your new Xbox Elite Wireless Controller Series 2 for the most part. Random disconnects may occur for multiple reasons, including low battery and competing wireless devices. We recommend troubleshooting the problem with Xbox Support here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life
    Cons mentioned:
    A button

    Rated 3 out of 5 stars

    Replacement plan is a must buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller I got came with slight scratches and some white stains on the rubber grip. Maybe a Microsoft quality control problem and not Best Buy. I've had 3 of these and not cuz I've had to re buy them due to defect. My controller works great but it does have the almost usual Xbox controller problem of the A button not working right unless pressed directly down. Theres an app in the Xbox that lets you customize the controller inputs, profiles, Xbox button led color and even test for stick drift. A warranty is a must for this controller due to the chance of it becoming defective and a $60 2 year plan is better than paying nearly $200 every time you need a new controller. Charge time takes over 4 hours but battery lasts around 30 hours. Stains easily due to the coating used on the shell. So finger oils will eventually leave the controller looking nasty.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great controller!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new controller. Much more responsive. A little bit heavier than the normal one that comes with the Xbox, but feels to be much better quality.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    nice upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to pickup an open box item. Like new with all the extra part. The ability to customize different functions makes the extra cost worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best PC controller for Steam games

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Bluetooth controller to play with Steam Input and take advantage of the additional paddle buttons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best controllers out there. I use this to game on PC and console and it works very well. The buttons are sleek and they dont get stuck like some cheaper controllers I have bought. Would definitely purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. It was a great upgrade from the basic controller.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Must Have for Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive. And was hesitant to purchase but after opening you can see where it pays off. Once you configure it you will never use a regular Xbox controller again. Took some time to setup and adjust and map the buttons but when you do it’s a natural reflex.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Xbox controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was well maintained and works great, the product was also in good shape when it he product was opened

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Fix the “A” button problem.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure why but every “A” button on these controllers stick. Overall it’s very quality, but the “A” button is annoying. Had mine for some time and it gets a lot of use, but it still continues to stick every so often.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry that there is an issue with the A button on your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal product. Batterie life is outstanding and the overall feel and quality is top notch.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Game controllers

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very sturdy product and lasts for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller on the market. Great quality. RGB led. Comes with charging case and cable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had everything in the box that was included. Firm grip, everything it was suppose to be was.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Super high quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller, helped me actually be able to keep up with my friends when playing games. Super high quality and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to replace my 2 year old elite series 2 which was starting to feel worn out. I just took the old paddles and put them on the new one. The black and white storm trooper look is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Elite Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase, controller works great and I use it daily with no issues- 5 star customer service and products-

    I would recommend this to a friend