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Customer Ratings & Reviews

$189.99
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The comparable value is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16915 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 287 Showing 5,721-5,740 of 16,915 reviews
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great controller great for Xbox and pc too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Feels Good to play with

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Nice, only had for about a month now but it is running well B), hopefully it stays that way.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    My elite remote

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this remote and great features great weight on it ready to go home and play

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller. On a pricy side but it is well worth the price for the quality materials you will get and customization.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Wow - a great upgrade!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a nice upgrade from the standard controllers. I havent really done anything with custom programming or the extra triggers as of yet but it feels so good in my hands that even if i never do its still worth it.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    Great idea, terrible quality control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love playing my Xbox and my elite 1 started to have stock drift, so I figured I’d upgrade since it’s been a while. Got this baby in pretty fast Best Buy was great all things considered but the product came defective out the box. Now I dont know what the process is to return this now that COVID-19 is upon us, but I’ll tell you guys what was wrong out the box. The A button is non responsive a lot and it’s frustrating when I press it to no avail. The controller always disconnects from my Xbox everyday for a random moment. I love the elite controller idea but part of me thinks I should’ve went with a different company like scuff or Astro.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    The best of the best.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best controllers I have ever bought, probably THE best. This thing can be customized in many forms to your hearts content. Trust me when I say, you will see improvements with this controller

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Great controller if it is in excellent condition

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller but Best Buy unfortunately sold me a broken one with stick drift issues. They are correcting the error.

    I would recommend this to a friend
  • Cons mentioned:
    Bumpers

    Rated 5 out of 5 stars

    Good Controller, Bad Paddles

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the controller a lot but I got two bad ones in a row. The bottom left paddle button came loose right out of the box, and this is the controller I got in replace of the first one, which had bad bumpers. I hope I did not get a refurbished device....

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry that there's an issue with the bumpers on your Xbox Elite Wireless Controller Series 2. If you haven't already done so, we recommend exchanging it for a new one through Best Buy. If that's not possible, please reach out to Xbox Support for assistance under its 90-day limited manufacturer's warranty here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Love this controller.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started out using the first Elite controller. It lasted for several year before I replaced it with the Elite series 2. After about a year and a half the left thumb control stick stared drifting. I replaced the first Elite series 2 with this controller.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    You guessed it, stick drift

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upon unboxing, this controller feels and plays great. Solid build, great response, worth the money. But inevitably, after the warranty expires, stick drift creeps in. This is my 3rd elite controller, and every one of them got stick drift around the same time. Every time I assime after years they would engineer that out of the next model, but nope, its built in. I buy a lot of mid to high level electronics with no extended warranty, and this is the ONLY product I ever recall failing, and consistently at that. Idk how this is possible. My biggest issue is the warranty is only 90 days, when the standard in any electronics is 1 year. So Microsoft know they dont last. The price on these need to come down, or better yet, extend the warranty to a year. Im tired of getting ripped off on these controllers. Ironically, the generic plastic ones always seem to last longer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Smooth gaming

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for pc gaming, replaced xbox elite for this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great accessory

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great add on for XboxX accessory. Love the color and speed.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Xbox elite controller review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buttons feel great and has no stick drift, feels great in my hands and also the extra buttons are great to have

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super tight and feel nice in the hand just don't know what this type of controller isn't the base line

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To begin inuse this for PC gaming only, i tried the PS5 edge controller and the xbox elite 2 by far is better for PC. Easier to sync up and most pc games use the xbox layout. It feels very durable and of good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Plug and play with old parts

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. The old elite 2s bumpers and paddles would go out on me playing fortnite competitively so hopefully these ones are more durable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Outstanding battery life hours of play

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the gen 1 controller and this is by far a way better experience and on top of that the battery life is unbelievable.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Best controller every

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller ever made. Period. Reassign the usual controls to back paddles or create a macro for a quick one button press that would have taken 2 button presses to accomplish, like going from standing to laying down without stopping at crouch

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are glad that you are loving how customizable the Xbox Elite Series 2 Controller is. Thank you for sharing your experience with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Best Xbox Controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personally, I think this is way better than the first elite controller. Feels so much more quicker, smoother and more grippy for intense moments for FPS games.

    I would recommend this to a friend