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Customer Ratings & Reviews

$189.99
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The comparable value is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16914 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 297 Showing 5,921-5,940 of 16,914 reviews
  • Rated 5 out of 5 stars

    Birthday Present

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this controller for my grandson birthday and it loved it so much I had to go out and buy one for myself!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome remote.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome remote. Heavy duty, can take whatever punishment you put it through.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exellent controller. Rock solid and feels great. Would recommend it for a serious player.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Next level controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you've ever used the Elite series you know it's one of the best out there.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Controller but need bumpers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality controller, if you have the back bumpers already and need a replacement, this is the controller for you.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I have ever used. Easy to plug and play on PC. Heavy and feels good in your hands. Ability to swap sticks and dpads.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Microsoft for the win!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had scuff wick I think is a better controller problem is didn’t last more than 4 months. Stick drift was bad. Bought the elite 2 and have had no stick drift to this day so far

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best controllers i have. Top in its class

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Elite Series 2

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller but very easy to break I’d say. I’ve had them for awhile but starting to notice some defects in under a year. Paddles help a lot for competitive gaming though.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I have invested on. I’ve been wanting this controller a bit before covid kicked in but it was difficult to find. Glad to say the wait was worth it. I use this controller on my Xbox, my phone and my pc.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you are taking full advantage of your new Xbox Elite Wireless Controller Series 2's cross-platform functionality! No matter your host, we've designed your new interface to deliver our users the very best experience possible. We're thrilled you are enjoying your time with it! Thank you for sharing your feedback. We appreciate your insight, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great gift. This remote will never net you down.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Recommend

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I love this controller. If you want a elite controller but do not need all the extra pieces, this is perfect for you.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Great controller!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller. Has great grips on it and had much more of a premium next gen feel to it! Don’t hesitate add grab this controller!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft did alot better on this one!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is a BIG improvement over the first gen Elite Controller!! The buttons are more heavy duty and it just feels better in the hands. I've owned quite a few Elite Series Controllers and have had to replace every one on a regular basis. Either the plug would go bad and the controller wouldnt charge, or the buttons underneath would quickly get nullified and didnt click like a button should. Ghosting was a big issue on the Elite Controller as well. The Elite Series 2 Controller has real button actuation and the ghosting is negligible. Those buttons underneath the controller are so much better than before and the cord input is also a big Improvement. I would recommend this controller over any other modded controller out. I actually have 2 of these controllers, one of which I have had for going on 3 months or so how and everything still works as it should.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing what a big improvement your new Xbox Elite Wireless Controller Series 2 has been for you. We're glad that you're enjoying its updated design, responsive buttons, and configuration options, too. It's great to hear that you would recommend it to others, and we hope you win a lot of matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Only Controller Worth Buying

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller!! Awesome customization and compatibility! Happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller is awesome!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The grip on the controller felt amazing and the extra panels on the back are also really cool. Loved how i can adjust the triggers!

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Get it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing feel, awesome all black colors. Great Xbox controller, especially when you purchase Best Buy insurance! It's

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Absolutely loved until drift

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is 100% better than the elite 1 hands down with the additional trigger stops and just the feel. USB-C is a great addition but controller drift is beyond frustrating. Elite 1 had the bumpers break but never drift. I'd love to buy again but if drift starts I suggest returning. I will say I am very happy Microsoft is attempting to support the more serious gamers but this happened within weeks of purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best controller for xbox

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the series 1 and had to get the series 2. Takes competitive to a whole new level. Being able to use more that just thumb and index when using a controller, makes a huge difference.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're thrilled to hear that your new Xbox Elite Wireless Controller Series 2 has elevated your gameplay experience. Thank you for sharing how its given you an edge, and we hope you win a lot of online matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Overall a good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Weight feels great yes there are potential issues for stick drift but buy a warranty and dont stress. Overall feels and functions great especially with scuf paddles.

    I would recommend this to a friend