Customer Ratings & Reviews
- Model:
- FST-00001
- SKU:
- 10736514
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.
This summary was generated by AI based on customer reviews.
Broke after 2 months Warranty did nothing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The right bumper broke after two months. I had a 2 year BBY warranty. The controller is sold out at the store and online. So I left best buy with a broken controller and no replacement. They would not give me my money back. I called Microsoft for their warranty. They transfered me all around an I never got to the right department. I have to schedule a visit with Microsoft and drive to one of their stores if I want anny assistance. This is my 5th Elite controller that has broken. I switched from Sony to Microsoft because of Halo. I am getting the ps5 this year not the xbox series x or whatever in 2020. I have a photo of 3 of the 5 broken controllers surrounded by working controllers attached.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry that there's an issue with your new Xbox Elite Wireless Controller Series 2. If you haven't already visited a Microsoft Store in person for assistance, we recommend contacting Xbox Support first, which you can do online here: https://aka.ms/AA4w2z7
Hope that helps,
Chuck
Xbox Customer Care
- Cons mentioned:Stick drift
The best Xbox controller hands down!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No stick drift and zero build quality issues at all! It’s a great controller!
I would recommend this to a friend Amazing
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So, I was a little bit hesitant to purchase such an expensive controller. Hell, it’s half the price of the Xbox itself. However, this thing is built like a tank. I wouldn’t be worried about a fit of rage and throwing it across the room. Well, except for the whole to leave in the wall. The buttons are amazing. They have finesse, and take control. This thing just fits perfect in your hand. I have never felt a controller that I’ve enjoyed as much. I wish it was not so expensive, however to get this level of precision machinery, he’s got to be worth it. Overall, I am very pleased that I spent the money on it.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Greg,
Thank you for sharing how well built and comfortable your new Xbox Elite Wireless Controller Series 2 is. We're glad that you're enjoying its premium feel and that it was worth the price you paid for it. We hope you win a lot of game matches with it.
Happy gaming,
Chuck
Xbox Customer Care
- Pros mentioned:Overall performance
Great, but it's going to break
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best controller I've had hands down. Also, without fail, somethings eventually breaks on it. First one it was a trigger, second it was a joystick, third one a trigger again. Get the warranty, it's totally needed.
No, I would not recommend this to a friend Good Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its such a great controller ! Very sleek and have had no problems with them as some have stated !
I would recommend this to a friend- Pros mentioned:Overall performance
Good quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My some days the quality of the control is amazing, and that he really enjoyes it. This is a great present if your son is into gaming
I would recommend this to a friend good quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son is a gamer and was excited to buy this item, he saidsits great
No, I would not recommend this to a friend- Pros mentioned:Feel
controller
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller nice feel to handle so far no problems with it
I would recommend this to a friend - Pros mentioned:Overall performance
Excellent!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best controller money can buy for Xbox. You can’t go wrong
I would recommend this to a friend - Pros mentioned:Customization
A must for COD
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this controller, gives you great customization on the joystick and button sensitivity. If your a hardcore gamer I very much recommend it.
I would recommend this to a friend - Pros mentioned:Overall performance
Best controller ive used
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customization.verry sturdy and durable feeling in hand.
I would recommend this to a friend - Pros mentioned:Overall performance
Best buy purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this item as a Christmas gift. My son say it was a good purchase and he has no complaints.
I would recommend this to a friend - Pros mentioned:Overall performance
Bent over bY Best Buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT ITEM WISHED BEST BUY WOULD ISSUE MY POINTS..
I would recommend this to a friend - Pros mentioned:Weight
Fantastic controller for theostbdiscernong gamer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller. Feels weighty and solid. Bumpers seem more solid and so does everything else. I appreciate the ability to use Alt buttons and love the new stick sensitivity
I would recommend this to a friend - Pros mentioned:Overall performance
Im glad i bought it.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best xbox control by Microsoft. If you are in the market for a new controller get this one.
I would recommend this to a friend - Pros mentioned:Overall performance
Gaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These controllers are more durable and last longer then regular controller. The buttons won’t get stuck and have a longer working controller
I would recommend this to a friend - Pros mentioned:Feel
I would recommend this product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good controller feels good in hand very good for me when I'm playing call of duty for faster controls for better results while in game.
I would recommend this to a friend - Pros mentioned:Overall performance
Perfect!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I honestly don't think they could make a controller any better. Perfect quality. Easy to set up and use. Even the case is awesome.
I would recommend this to a friend Great Wireless Control!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good controller. Has a good grip. Patals work great. The modes you can set for the controller work very good so i can setup which buttons i wanna set for it.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
It's great to hear that you're enjoying the comfortable grip and customization features of your new Xbox Elite Wireless Controller Series 2. Thank you for sharing your experience; we hope you have a lot of fun playing games with it.
Happy gaming,
Chuck
Xbox Customer Care
- Pros mentioned:Battery life
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my spouse, loves it. Great battery life, easy set up, great button customization.
I would recommend this to a friend