4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$189.99
Save $10
The comparable value is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16893 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 394 Showing 7,861-7,880 of 16,893 reviews
  • Rated 5 out of 5 stars

    Joe

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item cause I use the controller a lot and having a good one is important

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Great controller.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, the last one i had had stick drift issues after less than a year but it if far better than the stabdard xbox controller

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Your new Xbox Elite Wireless Controller Series 2 is the most advanced and optimized user interface we've ever designed, and we're thrilled you've been enjoying the elevated experience it hosts. We're glad you're pleased with your purchase! Thank you for taking a few minutes from your day to share your thoughts. We appreciate it, and are happy to be a part of your next-generation gaming setup.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A step up from the basic. Husband was so happy to get this.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so much better than just an ordinary controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Db

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote fells good and good response Will recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Purchase. My son needed an upgrade for his Xbox

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best elite controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been having time of my life with my new elite controller

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elite series 2

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller. Much better than the first generation.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    L

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not come with paddles, still good though. Battery lasts long too.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Controller, However….

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great improvement on the last gen! The grips are much more durable and the controller looks great. However, already having to hard press the RB to work, after only a year of use. When customers spend that kind of coin, we want everything to work for more than a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Bday Present

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife for her birthday. She absolutely loves it! She’s already looking into customizing it to her hearts content.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use! The feel of this is heavier but it actually is a good heavy in your hands. You can customize buttons for your 3 favorite games.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great upgrade over a regular controller

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feel and weight of this controller. Play mostly Rocket League with it, or F1 games and so far so good!

    I would recommend this to a friend
  • Cons mentioned:
    Bumpers

    Rated 3 out of 5 stars

    Was great, until bumpers stop functioning.

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, until the bumpers start acting up. Started with the left bumper then moved to the right. Possible software issue cause it changes between them. Only one works perfect while the other needs a very hard press to recognize it’s being used. Still have my previous elite 1 controller and it still works perfectly. Kinda disappointing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Pretty Good.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my son he loves it!. I held it for a bit I'm an ex gamer that just plays every blue moon now but felt really good and comfortable in the hand.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your experience with the Xbox Elite Wireless Controller Series 2. We are glad your son is loving it and you found it to be comfortable. We hope he has fun gaming with it!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best video game controller on the market and a great product!

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Xbox elite

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit heavy then the original controller but really smooth at using

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son requested this and loves it. I was hesitant to spend the money but he’s very happy with it

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    good overall

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a good controller, just gets stick drift quick.

    I would recommend this to a friend
  • Cons mentioned:
    A button

    Rated 2 out of 5 stars

    Disappointing

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy at your own risk. I bought this controller a year ago. The first one I got had an inconsistent A button. I returned it for a replacement to Best Buy. The replacement had the same issue. I mapped the A button to another button and was able to deal with it for a while. I sent it back to MS for repair. They had it for 2 weeks when it came back, same issue. Then it started to just turn off in the middle of a game. This happens at least once a week now even when the controller has a full battery. This would be a great controller if it wasn't so unreliable. I will say when the controller works it is great. Best controller I've ever used, unfortunately it doesn't always work.

    No, I would not recommend this to a friend