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Customer Ratings & Reviews

$189.99
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The comparable value is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16904 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 422 Showing 8,421-8,440 of 16,904 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    BEST CONTROLLER EVER

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect couldn’t get better I would recommend this

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    my review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device, reccomend it, no more batterys, protective case, all you need. easy button remapping. easy profile switching

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller BUT fragile. Buy the warranty!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was for a replacement of first Elite Controller. Great great controller BUT it is definitely more fragile. One of the critical control buttons decided to not work, thus rendering this controller useless for battle. Buy the extended warranty from BestBuy on this item. At $150 for a replacement, the 2 year warranty price is really worth it. Not Best Buy’s fault that this controller broke. C’mon Microsoft. Add a cost effective warranty extension.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts and experience with us. We are glad you are enjoying the Xbox Elite Wireless Controller Series 2.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox one elite 2 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son for Christmas. He loves it. The only controller he prefers since he got it. No wears and he uses it daily.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      What a great Christmas gift! We're thrilled to hear your son is enjoying hours of exciting gameplay on his new Xbox Elite Wireless Controller Series 2, and is even opting for it over other controllers! We've designed your new interface to offer our users the very best in control and personalization, and are happy to know it is suits your family's needs. Thank you for taking some time to share your story with us. We appreciate your feedback!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the ability to customize my controller settings to fit the games that I am playing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, But...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have the best buy plan. Was able to return a couple of them. They lasts about 6 months.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great upgrade to original. extra sticks can be bought later if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shekinah

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband absolutely loves this controller it's red and he likes all the features that has

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elite controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it a week ago, really good quality and great color!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Exceeds Expectations!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lucked out and got one with zero defects! Best controller for Xbox on the market!

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good for if you want to have lots of customization on it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, great product really happy overall with everything

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Gamer must have

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband loves his new controller!!!! He can customize it with different colors! Absolutely a must have for a gamer!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    My favorite controller.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very responsive, internal battery life is great plus it has type C wireless charging which is nice for most people. I love my new controller.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Pandy,

      It's great to hear that you love your new Xbox Elite Wireless Controller Series 2. We're glad that you're enjoying its responsive controls and long battery life, too. Thank you for sharing your experience with it; we hope it continues to remain your favorite controller.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Quality Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product only if you get it on sale. Has a nice feel and quality wish there was a comparable PS5 version

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Great Feel, Terrible Functionality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After owning the elite series 1 controller for 4 years, I decided to give this controller a shot. Its clear to me that Microsoft has since stopped caring about product quality and placed the emphasis on marketing. I was initially impressed by the build quality of this product (it feels very high quality and well built in the hands), but actually using the controller is another story. Right out of the box, the Y button would consistently not register my button presses. This basically made the controller unusable as I need that button for the games I play. I thought I had got a defective controller, so I returned it for another one. To my surprise, the second controller not only had the same issue, but was also doing it on the A button. This product is straight up unusable, no matter how good it looks or feels. It’s sad that paying more than double the price of a regular controller, only gets you a nice paper weight. I cannot recommend this product to anyone. I returned the second controller and got the Razer Wolverine, which has exceeded my expectations.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    High quality

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality co troller that’s fully customizable!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Elite controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is awesome for seriious gamers. The price was steep, but worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for all games and suits people with larger hands

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elite Controller 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Elite controller is cool to have especially when you have to share the controller. Family gaming.

    I would recommend this to a friend