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Customer Ratings & Reviews

$189.99
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The comparable value is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16905 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 439 Showing 8,761-8,780 of 16,905 reviews
  • Rated 5 out of 5 stars

    Best controller ever !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best controller ever. Very comfortable and very ergonomic when using it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excelent product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After many years, i finally got for Christmas this control. So far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this controller it took 5 years of abuse from my son before he dropped and broke it but held up better than any before it.

    I would recommend this to a friend
  • Cons mentioned:
    A button, Bumpers

    Rated 1 out of 5 stars

    A button sticking, brand new out of the box.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed here, literally drove about 25 miles to a location that had it in stock and came home to find out the A button was sticking brand new out of the box. Considering this is nearly a $200 controller and also spending $60 for a 2-year replacement plan. Now I'm in question if I take this back to return and get my money back, I'm out the $60 I spend on a replacement plan. If I take this back on the 2nd day of my purchase, will I be able to get my complete refund back (including the money I spent on my 2-year replacement plan)?? For anyone that is looking for a pro-quality controller, this may fit your needs but with the huge amount of complaints and findings of other folks having the same issue as me with the A button sticking, I would recommend getting something else, like a Razer controller.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're sorry there's an issue with your new Xbox Elite Wireless Controller Series 2. If it's still within Best Buy's return period, you should be able to exchange it without using your replacement plan. If that's not possible, you may also be able to have it serviced through Xbox Support under its manufacturer warranty. To get assistance through Xbox Support, go here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elite for sure!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as I am an avid FPS player and needless to say this does the job!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    good product

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] i bought this for my little brother and he loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller best controllers for xbox the blue is blue nice and it doesnt get dirty fast

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my elite 2 quit working I picked this one up and so far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wish I Got it Sooner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a fantastic upgrade and is worth every penny. I was in the crowd of those who would never pay extra for a controller until the one that came with my Xbox got the dreaded joy-con drift. So I picked this up for myself, and trust me, I'll never use a different controller for Xbox or PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Control review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really this controller its very easy and comfortable to use it’s one of the best purchases I’ve made

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Xbox Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I own so far!!! The 40hr rechargeable battery makes it worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Great upgrade!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! It was a little tough to get used to, but it didn’t take long and I was back to playing better than before. The buttons seem a bit more delicate as I’ve already stated having some issues with their quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great boyfriend gift

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bf loved it. Only thing it didn’t come with the other sticks

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Going to purchase another one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feel and comparability compared to normal controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elite pro

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best overall controller, it takes my skills to another level

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller. Great quality materials and metals used for triggers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Very smooth maneuvering. Very sturdy but still light weight enough.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this controller in January 2022. A couple years in, I had issues with button activation (mostly bumpers) and rubber coming unglued. These problems exacerbated until finally recently becoming unusable. This does not appear to be a defect, just poor design and materials. I expect more from Microsoft, especially at this price point.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Luxurious Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely changed the gaming experience. This controller feels luxurious! Makes a great gift if they have a new gen console.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Bambi,

      We are happy to hear that you are loving the feel of the Xbox Elite Wireless Controller Series 2. We hope it continues to enhance your gaming experience. Thanks for taking the time to share!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    A must-buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're a controller player, it doesn't get better than this

    I would recommend this to a friend