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Customer Ratings & Reviews

$189.99
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The comparable value is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16907 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 450 Showing 8,981-9,000 of 16,907 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Xbox Controller out!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son absolutely loved this birthday gift! This is the best xbox controller out!

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Great customization.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the customization and responsiveness of the controller. Nice to have the included usb c charging dock included.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good controller , will be updating as use it

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Lots of options

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh, very customizable in the wireless charging is a great benefit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best XBOX SX control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best XBOX SX control, my wife gave me on father's day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buttons on the bottom is a game changer! Replaceable thumb still customizable settings. Worth purchasing mostly with the warranty!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    a decent controler

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a nice controller i wish i could map the paddles to fkeys or somthing

    I would recommend this to a friend
  • Cons mentioned:
    Button quality, Stick drift

    Rated 2 out of 5 stars

    Horrible Quality by Microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You’re lucky to get 6 months of use from these. For $180 Microsoft really can’t seem to produce a solid product. I’ve been through 6+ controllers in the past few years, but thanks to Best Buy’s protection plans I’ve saved myself from buying new every time one breaks.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Jack,

      We're sorry there's an issue with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great birthday gift my son likes it excellent quality

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best controlller you can buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Elite series 2 is a great quality contromler. Much better than the previous series 1 model.

    I would recommend this to a friend
  • Cons mentioned:
    Bumpers

    Rated 3 out of 5 stars

    Same issues

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bumpers wear out annoyingly easily long time weakness of the elite controllers you'd think they would have fixed by now.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox elite 2 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels a bit more sturdy than the previous first series

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Better than your average joystick!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is better than I thought. It is not your typical joystick! Best thing about it, customizing the button!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    You get what u pay for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller but miss the accessories more than I though I would

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Playtime

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dependable device for Xbox. High quality product for the cost.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good its just that its somewhat pricey since you can get almost 3 normal controllers for the same price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cant beat it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant go wrong with the Elite 2. Tried other paddle controllers and wasn't the same.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything feel like good quality. I really enjoy the trigger stops and the extra buttons on the back.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ....................

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller ever.......................................

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing remote. Just go buy it mane. I know you want to. Just go ahead

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Great advice! We're proud of the package we've put together in your new Xbox Elite Wireless Controller Series 2, and couldn't be happier to hear you are enjoying the hosted experience. There's simply no better or more intuitive interface out there for next-generation gaming! We're happy you love it, and are excited to be a valued addition to your home setup. Thank you for sharing your thoughts! We appreciate your feedback.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft