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Customer Ratings & Reviews

$189.99
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The comparable value is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16912 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 455 Showing 9,081-9,100 of 16,912 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller. Feels like it’ll hold up better than the series 1. I was on the fence about getting it but I’m very happy I did!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for any type of gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller feels so well built that you wont want to go back to the normal ones. From different trigger sensitivities, To back button mapping. This controller does it all. Bot to mention it comes with a really nice carry case and a magnetic charging base or simply used the cable that comes with it. All around good buy for anyone who games casually to the more advanced player. Good job Xbox

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      It's awesome to hear how much you're enjoying the comfortable feel, sturdy construction, and customization features of your new Xbox Elite Wireless Controller Series 2. We're glad that you feel it's a good fit for casual and advanced gamers alike. Thanks for sharing your thoughts; we hope you win a lot of matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great no problems………………………………………………………………..

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Will not go back to an original controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well put together. I like how you can change out the joysticks

    I would recommend this to a friend
  • Cons mentioned:
    Bumpers

    Rated 4 out of 5 stars

    Good but warning about bumpers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very good controller only problem is the bumpers are sometimes unreliable

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller love using it ps… lower the max character to 20

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect controller, great condition. The best gift for any gamer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Must have!!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing, definitely makes gaming more enjoyable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Elite Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Favorite controller I've ever used. Easy to reassign button configs from Xbox or PC. Wish the thumbsticks / springs lasted a bit longer before the inevitable drift.. but customizable dead zones allow you to eek a little more life out of them. Pro Tip: Purchase with a product replacement plan ;D

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly desirable item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good controller, makes the gaming experience so much nicer and great pricing on it!

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Master Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Controller in the World of XBOX consoles, as long as stick drift or button sticking doesn't occur.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Great Controller, but same Elite Problems.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the money, but would recommend the geek squad warranty as there are still stick drift issues...

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent conditions and price was not that bad would definitely recommend for gamers

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great quality controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, a bit pricey but you can feel the quality. Easy to setup and use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    My 2nd controller already

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've already made an exchange to this controller once due to the A button working sometimes, and I may have to do it again. It's almost as if you have to press the button with a bit more force for confirmation, which is a no go for me. I googled this issue, and others are having similar problems. I didn't get the Best Buy warranty the first purchase, but got it after my first exchange because I don't want to take a chance with a $180 controller that was poorly made. I highly recommended the warranty, or just wait for Microsoft to improve this product. On a side note, the original Elite Series was perfect, and it still works despite the joystick cover wearing off after years of use.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Elite 2 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best controllers I’ve ever used. It has a very solid feel and the incorporated charger in the case is awesome.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jamaal,

      We're stoked that Xbox Elite Wireless Controller Series 2 is one of the best controllers you've ever used. It's great to hear that you're a fan of its sturdy construction and rechargeable battery, too. We hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dad loved it as a Christmas present

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for my dad as a Christmas present and he LOVES it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent for gaming!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best controllers I've ever purchased. Havent had it long but would deffinatly purchase again!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Crisp

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took my gaming to a new level. I love this controller.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best controller out there

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I've ever used great hand feel and weight

    I would recommend this to a friend