Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$189.99
Save $10
The comparable value is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16915 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 466 Showing 9,301-9,320 of 16,915 reviews
  • Cons mentioned:
    A button

    Rated 4 out of 5 stars

    Elite Controller Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The A button is a little sticky, and has been since we got it out of the box.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry there's an issue with the A button on your Xbox Elite Wireless Controller Series 2. If it's still within Best Buy's return period, we recommend exchanging for a new one. If that's not possible, please reach out to Xbox Support for assistance: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome Xbox elite controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice controller for Xbox, my son love getting for Christmas.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but..

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller itself and what it does is good and thankfully after using it for sometime the rubber grips didn't fall off and no joystick drift issues. My only issue is that I'm now on my second replacement since the rubber sliders for the triggers on the back keep falling off. Might try to use glue to put it in place but at the same time I don't want to ruin the controllers feel and make it ugly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller ever! Xbox really outdone themselves. Controller fits comfortable in hands and is really amazkfm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s worth it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller. From the rechargeable battery to the additional triggers on the bottom of the controller - it just works. Couldn’t recommend this controller enough.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Superior Controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is hands down the best controller for the xbox series x.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works well. Would recommend buying in the future

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller . Works great . Price was kinda high , but worth it after you use it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wanna be like the Pros?

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Then this controller isn't for you. Just kidding. The Elite Series 2 controller caters to your every need. Does it feature excellent grips? Yes! Does it have multiple attachments? Yes! Will it cook for you? No, but it wishes it could! This bad boy has all the features of the previous Elite controller, with the addition of adjustable thumbstick tension, a profile quick-select button, and an extra trigger stop setting that'll help you spam-fire and miss your shots even faster now!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for recommending the Xbox Elite Wireless Controller Series 2 to pro gamers or folks who want to play like them. We're glad that you're a fan of its customization features and extra inputs. We hope you win a lot of online matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller you wont be disappointed at the quality

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    Be Wary when using on PC

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the controller and immediately had bugs. Some buttons were not registering, granted I was using the controller on PC. Overall quality of the controller is great, just had some issues keeping me from loving the controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good controller

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller. It is better than the normal one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is great. Just the feel of it is beyond words. The buttons are smooth and the paddles on the back are actually indescribable. The motion feels so smooth and the D Pad is perfect. The D Pad is why I bought this remote. I play Mortal Kombat and it’s so much smoother.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great feel

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge difference in quality over regular controllers, and the battery life is 3 times as long.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy to hear you've been enjoying your sessions with your new interface, and have noticed its optimized design and enhanced build quality! We're proud of the package we've put together in your new Xbox Elite Wireless Controller Series 2, and are excited to be a part of your next-generation gaming experience. Thank you for sharing your thoughts! We appreciate your feedback.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best controller !

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best controllers got the first one loved it . This second one is so perfect good grip good buttons ..

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Worth it

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is a amazing. Lots of features but a little pricey.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    X box elite controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller you can buy. Very durable and can handle hard play.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best controller ever!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My teenager won't accept any other controller. He says this one is the best ever and so easy to use.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to be a valued addition to his gaming setup! There truly is no better interface available than your new Xbox Elite Wireless Controller Series 2, and we're thrilled he is enjoying his gaming experience with it. Thank you for taking a few minutes to share your story with the community! We appreciate your feedback, and are glad it was a good investment for you and your family.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller for xbox/pc. Works with ios and android too

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller i have atm, and i have quite a bit of them.

    I would recommend this to a friend