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Customer Ratings & Reviews

$189.99
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The comparable value is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16929 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 521 Showing 10,401-10,420 of 16,929 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Controller on the Market

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing functionality and build quality and the built-in battery is top-notch.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LOVE THIS REMOTE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ORDER THIS PRODUCT ON LINE IT CAME IN A TIMELY MANNER. AND I LOVE THIS REMOTE!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality and performance

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller and the customizable options. Takes a bit of time to get used to the paddles after so many years with a standard controller, but well worth re-training myself to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade over regular controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the adjustable triggers the most on this controller, super easy to clean and has definitely made an improvement in my gaming. Less reaction time on trigger engagement makes every second count, been great controller so far with no complaints

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    2 defective controllers back to back

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to like this controller but the design quality just hasn't been good as has all xbox controllers that has come out from the launch of Xbox One X/S to the current Series X/S. As a long time xbox user, you could tell right away the quality of controllers have diminished as soon as you hold one in your hand. I was really hoping the Elite Series would be different and I could justify paying the price tag. Unfortunately, I experienced similar problems as other reviews had stated not once but both times. On the original controller I purchased, the right trigger and Y button were unresponsive exactly %50 of the time. I brought it in and exchanged it for a new one. The second one seemed to be fine at first aside from the right bumper being unresponsive sometimes and the A button sticking every so often but after a month I started experiencing wireless connection issues. The middle xbox light on the controller would dim a little bit and disconnects from the xbox. Even though the controller is still powered on, the controller is completely unresponsive until the middle light is fully lit, which takes about 15-25 seconds each time. It only happened sporadically at first but now it'll keep happening unless I have the controller plugged in. Of course now it's past the return date and Microsoft stores are now non-existent so I can't go anywhere to exchange it again. I could go through the online warranty process but would likely receive another used/refurbished item in return. But at this point I don't know if I would even want another one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller ever! Won't regret getting it and it feels great in the hands

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox elite

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Xbox controller. Must have controller for any Xbox user. Great use.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for the kind words. We're happy to hear that you're a fan of the Xbox Elite Wireless Controller Series 2. Wishing you happy gaming!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like all Xbox controllers they are weak, but this is good quality

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox elite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is what I needed for a better gameplay. Went into the store and actually was the last one they had, thought it was returned at first but now that i play with it it’s amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game changer, using all 4 paddles in WZ. It took a few weeks to get used to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    xbox elite controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great addition to my xbox setup. great feel in my grip

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is very nice. I like all the customizations that this controller has!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this elite controller is self explanatory, great quality

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Great controller- Don’t buy it from Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is great. But trying to purchase from Best Buy was a nightmare, especially online through the app. I was charged 2 times, sent 2 controllers, then a 3rd was ordered and lost in the mail... was charged 3 times for one controller.... I’ll never use Best Buy online again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just get this controller, you will love it and make game play a whole lot better

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Drew,

      We're thrilled that your Xbox Elite Wireless Controller Series 2 has improved your gaming! Thank you for sharing how much you're loving it; we hope you continue to have a lot of fun playing games with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elite 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the controller works good and I been loving it everything about it

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Uriel,

      We are happy to hear that you are loving the Xbox Elite Wireless Controller Series 2. We hope it enhances your gaming experience. Thanks for taking the time to share!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect condition, my little brother love this controller. I recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller!! Definitely like it better than the series 1.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best controller on the market. It is heavy though so be ready for that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had it for a little over 2 weeks and it’s pretty awesome I like the trigger locks and the software that you can set it to 0 which comes in handy when you are trying to drive a vehicle in warzone you won’t need to adjust the trigger locks back to full press. The tension adjustment on the sticks is very nice too hopefully it lasts me a long time but I got the 2 year geek squad insurance

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Christian,

      Thank you for sharing your great experience with your new Xbox Elite Wireless Controller Series 2. We're glad that you're a fan of its customization features and how it's enhanced your gaming in first-person shooters such as Call of Duty: Warzone. We hope you win a lot of online matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft