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Customer Ratings & Reviews

$189.99
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The comparable value is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16946 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 642 Showing 12,821-12,840 of 16,946 reviews
  • Rated 5 out of 5 stars

    Helped me understand how each component works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an amazing controller with detachable parts which makes it easy for your your personal comfort

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Not worth the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The idea of this controller is fantastic but there’s serious stick drift issues. Also, the problem with interchangeable parts makes the different parts loose over time. THE ONLY plus is that it’s rechargeable like all controllers should be anyways.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no problem it’s really great and really easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feels great to play with

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now this controller is amazing for the other feel he has in my hand and everything got to come to it. The only downside is like all Xbox controllers is the stick stills break on you.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey James,

      We're glad that your new Xbox Elite Wireless Controller Series 2 is a comfortable fit for your hands. Every new Xbox controller comes with a 90-day limited manufacturer's warranty so if you do run into an issue with it, please reach out to Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best gaming controller ever made

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller and the fact that it now has bluetooth making it able to be used with my apple devices and consoles with the right adaptors .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super cool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my kids and they love it. I'll order some more if i needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great feeling controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feel. Sometimes in certain games the sticks will feel sensitive, but the pop the stick off grab your tension tool and the controller becomes the perfect controller for any game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series Elite 2

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the adaptability of this controller. And the weight feels good when playing.

    I would recommend this to a friend
  • Cons mentioned:
    Bumpers, Stick drift

    Rated 1 out of 5 stars

    Could be a good controller butway too many issues

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stick drift, unresponsive face buttons, bumpers that go bad and don't respond, thumb sticks that snap back so hard they make you face the wrong way. Microsoft should really be ashamed of their quality control.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good control easy to use I liked the grips which people really don’t like

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller for anyone who Wants to level up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome because bestbuy is the only seller that offers a warranty on the product that exceeds 3 months... I now have a two year warranty with the controller and couldn’t feel better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new xbox x series controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It work great to be a open box. I didn't have any problems with it. but i paid 104.00 and everything work great .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for help

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a problem with control I bought went and exchanged it they was great help

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller for a better gaming experience. The back paddles really come in handy to up performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I’ve used so far! We can even change the color of the Xbox symbol

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Buy the extended warranty

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Today i bought my third one of the course of four years. Its a great controller but I’ll save you the time reading everything about it on Reddit … They break. Just from normal use, they break. God forbid it falls off a coffee table. They feel rugged but they aren’t. I had to replace the last one because the pairing button was pressed and just stayed pressed. So today I got a core controller a two year Geek Squad.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent and reliable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend. This is responsive, exvellent, convenient and reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its pricey, but worth it. The paddles are great and easy to setup. Has all the features and swappable sticks and dpad. Feels solid in your hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controler

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controler that you can get for the price, way better than modded controllers

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the color

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't come with paddles or any options but the color scheme looks nice.

    I would recommend this to a friend