Customer Ratings & Reviews
- Model:
- FST-00001
- SKU:
- 10736514
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the product's excellent overall performance, impressive battery life, and extensive customization options, noting its comfortable feel and good weight. However, customers are negative about recurring issues such as stick drift and the durability of the buttons, which some report breaking quickly. The price is also a point of concern for some buyers.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Stick drift
Eh
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller for about 6 months, drift stick and sticky buttons take effect pretty often.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Matt,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. Since you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Great controller
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this controller all though it took a minute for me to get used to the other triggers.
I would recommend this to a friendAwesomeness of a product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely an awesomeness of a product. My daughter loves her new controller. She loves it.
I would recommend this to a friendBe Better Gamers!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this controller on my PC more than my xbox, but can't go wrong with the Series 2. It just makes you better!
I would recommend this to a friend- Cons mentioned:Button quality, Stick drift
Good Controller, Terrible Reliability
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller to use, when it works. I am about to send in my third controller back for warranty repairs in 5 months. Issues include stick drift, buttons sticking, and double pressing buttons with only a single input.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
wow
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was fun and all but I didn’t like it that much but I do know
I would recommend this to a friendGreat controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller. Died early but replacement was the easiest thing ever. No complaints
I would recommend this to a friend
Great buy
|Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] It’s a amazing controller but don’t drop it can can break with ease
I would recommend this to a friendFantastic controller
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller but needs better grip texture, my hands slip off
I would recommend this to a friendSeries 2
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I buy a new one everytime mine gets worn out, only controller I’ll use
I would recommend this to a friendAmazing!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always loved the elite controllers and the red on it is perfect!!
I would recommend this to a friendKimbrough shops at Bestbuy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with purchase, My grandson loves it I’m always satisfied with my purchases from Bestbuy. Good company Never had a problem. Thanks Leon
I would recommend this to a friendChristmas gift for my 20 year old son.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.He was very impressed with all the features and loved it.
I would recommend this to a friendGreat for gaming
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great remote but have had to replace it every couple months because of bad joystick problems but i like it so much i pay to get the replacement every time
I would recommend this to a friendGreat Accesory
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not bad it really helps with fps games lots of customizable options
I would recommend this to a friendXbox Elite Controller
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well built. Love the accessories it comes with. Would recommend it!
I would recommend this to a friend- Cons mentioned:Bumpers
5 stars if they didn’t break so easily
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They aren’t durable like they use to be. The left and right bumpers (LB &RB) fails after a few months. It’s great when it works though
I would recommend this to a friend Good quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controller is very nice sleek design and seems sturdy. husband purchased because with constant playing he would often break the controllers.
I would recommend this to a friend“B” button broke in 10 days - disappointing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: battery built in. upgrade to rubber design to prevent peeling (we will see), hair trigger manual instead of on console settings, all black (preference), slightly longer cord, new cord connection it’s slightly bigger than previous model, Cons: button haptics are not as crisp, button stuck within 10 days, internal battery makes it heavier as it’s not removable, all black with no accents (green & silver) which was on previous model (personal preference), does not come with two long stick options just one, doesn’t last long, 10 days old and it broke, have to use my original elite from years ago which feels so much better, lighter and responsive in hand. Unfortunately they totally stopped making the elite a couple months back. Will be getting a replacement soon and will report back periodically with updates. Hopefully with an upgrade to the star count.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry that there's an issue with the B button on your new Xbox Elite Wireless Controller Series 2. If it's no longer within Best Buy's exchange period, we recommend reaching out to Xbox Support for assistance here: https://aka.ms/AA4w2z7
Hope that helps,
Chuck
Xbox Customer Care
Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loved it ! He is over the moon. It’s very easy to use
I would recommend this to a friend