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Customer Ratings & Reviews

$189.99
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The comparable value is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16916 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 16,915 reviews
  • Pros mentioned:
    Feel, Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how smooth and clean the controller feels amazing quality and works as expected! Will purchase again and will recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Overall performance
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Wish this was the stock Series X Controller!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feel and customizability of this controller. I can’t even pick up the stock controller anymore after having felt the quality of this one. Definitely a little expensive, but I think that overall it’s worth the price

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Overall performance, Weight

    Rated 5 out of 5 stars

    Cheaper than the elite but last longer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feel. Lighter than the original elite and more durable. Cheaper but you don’t get the paddles.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. The quality is solid, it works exactly as described, and it’s been easy to use right out of the box. Everything feels well-made and dependable, and it’s clearly designed with real users in mind. I’d definitely recommend this to anyone looking for a reliable option, and I wouldn’t hesitate to buy from this brand again.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Great until it isn't

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The elite series 2 is a great controller up until the moment it is not. I highly recommend the 2 year protection plan for this. I have gone through maybe 6-7 of this controllers since 2020, about 1 a year. Either the Y or B button stops to register or the bumpers no longer work.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable and easy to use. Fits in your hands very comfortably. I like the paddles in the back. They make for a better gaming experience

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great gaming controller.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A solid controller for gaming, I like the interchangeable accessories and the charching station it comes with. It does lack some of the features from the new series x controllers but it is still a very good controller.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Button quality, Stick drift

    Rated 4 out of 5 stars

    Good follow up to series 1 but not exactly perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros - Great fit and feel. Easy to use. Long lasting charge. Easy to setup. Cons - still not as hardy as it should be - stick drift happens within a year. Buttons break / wear out within a year.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Hadriel,

      We're glad that you're enjoying how easy it is to play games with your Xbox Elite Wireless Controller Series 2, but sorry that there are issues with it. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Highly Recommend!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought the Xbox Elite Series 2 Core Wireless Controller from Best Buy, and it's fantastic for PC gaming. The rubberized grips are incredibly comfortable, making long sessions a breeze. With excellent customization options and responsive controls, this controller is a great investment for serious gamers. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Customization
    Cons mentioned:
    Button quality, Stick drift

    Rated 3 out of 5 stars

    Great but faulty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second elite series 2 controller I buy and is faulty weeks after purchase. The first one started having a uncontrollable stick drift, this one is having its buttons stuck and also the triggers don’t detect pressure so it’s not any good for racing games, if it wasn’t for those issues it would get 5 stars for the ergonomics and customization.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Weight

    Rated 5 out of 5 stars

    Elite!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only controller I i will use, weight, comfortability, and customization options are amazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox controller series 2

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good controller. I've gotten mine a couple years ago when it first came out. I love the paddles on the back. The only thing that sucks is the accessories don't come with the controller so you have to buy the paddles separately. Recently though the controller has started to crack and rip places. I don't abuse it when I get mad at my games. It just starts disintegrating. Other than that lasts a while and no stick drift at all. Would recommend. Just in case I'd buy the protection plan with it.

    I would recommend this to a friend
  • Pros mentioned:
    Customization
    Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    Get the INSURANCE!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who's bought the Elite controller open box, it wasn't a surprise to find out someone else returned it. This is actually my second one, first was brand new, and unfortunately, I've encountered similar issues with both. After some use, the buttons tend to stick and, frustratingly, they rarely register inputs on both my Xbox and PC. It's disappointing given the premium price tag and the high expectations I had for this controller. While it does offer some nice customization options and a comfortable grip, the reliability just isn't there for me. If you're considering purchasing one, I'd recommend thoroughly testing it out or opting for a different controller altogether to avoid potential headaches down the line. I recommend if you get the insurance as well, at least there’s value in that.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    One of the best controllers for both Xbox and PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The swappable thumbsticks, D-pad, and paddles allow for a highly customizable experience, catering to different play styles which was the main reason I made this purchase. I truly enjoy using this controller and I can’t wait to see what Microsoft does to the next generation of it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect!!! Great value and the knowing that if there are any problems with the item BEST Buy will honor its replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Expensive

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I return this item is an excellent controller it’s really comfortable to hold you get better aim in first person shooter games and the batteries built-in value for what you get high it’s really expensive that’s why I returned it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great idea from Microsoft. Controllers usually last about a year with heavy use, the Xbox elite seem to last longer than that. If yours wears out you can simply buy this swap you thumb sticks and back paddles and save a ton of money doing so. These are great controllers and provide the best bang for your buck, aftermarket scuff parts are also very easy to find. I use this on PC and love it. The only negative is that they do have a bit of stick drift right out of the box, my dead zone had to be set at .08 vs .03 for a brand new scuff, i'm not good enough for that to outweigh $ the savings.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Elite Series 2 improved quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this controller for 13 months and it’s still going strong… no stick drift and the sticks still click down when pressed. I bought the 2 year replacement warranty and don’t see any need to replace it yet. The previous version of these controllers didn’t last this long, I would need to replace them within a year. I use it almost every day, for hours at a time.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Feel, Weight

    Rated 5 out of 5 stars

    Wow!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only does this contrillee feel freat to use, its very solid and weighted but the ability to customize your experience with included accessories is *chef’s kiss*

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Must buy controller - Must buy protection plan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GET THE PROTECTION PLAN - DO NOT ARGUE This controller is awesome. Takes time getting used to the paddles, but once you do its a game changer. I just recently returned my old one, using the protection plan, and got a brand new one no questions asked. I have had the Elite and now Elite 2s and have used the protection plan for each. Idk how long people would expect these to last, but I can promise you they won't still work perfectly 2+ years and beyond. The ones I returned started having stick draft and the paddles were spotty after about 8-12 months. Not too severe but enough to make you think maybe it's why you died in warzone that one time. It's at That Exact Point, where you will be happy to have the protection plan / a new controller.

    I would recommend this to a friend