Customer Ratings & Reviews
- Model:
- FST-00001
- SKU:
- 10736514
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the product's great overall performance, excellent battery life, and extensive customization options. They frequently praise its comfortable feel, good weight, and comfortable grip. However, a significant concern raised by users is the issue of stick drift, which appears to develop quickly. Additionally, some customers have experienced problems with button quality and found the price to be a point of hesitation.
This summary was generated by AI based on customer reviews.
Worst customer service ever
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This review is not about the controller but about the service from best buy. I purchase this controller has an open box excellent condition. My order arrived late and the controller was not in excellent condition, it had marks and scratches all over it and the RB button wasn't responding I took it to my local store to get it replace because I had bought the 2 year warranty and I called customer service and they told I could take it to my store and get it exchange. After arriving at the store they told me they can't replace the item because they dont have any open box to replace it with and they can only refund the item and the warranty only allow replace if there is an open box to replace it with and i would have to call customer service if I want a discount towards getting a new one and I have call customer service over 5 times and transfer over 10 times to be hang up on are told they're sorry there isn't they can do but refund the money.
No, I would not recommend this to a friend5/5 would recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best controler I've ever used. I never have to take my fingers off the joysticks again.
I would recommend this to a friendGreat controller!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my husband. He's very happy with it. He loves that the charging unit comes with it. Easy to use.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Nana,
Thank you for sharing that your husband is happy with his new Xbox Elite Wireless Controller Series 2. We're glad that it's been easy for him to use and that he's a fan of its internal rechargeable battery and charging case, too. We hope he has a lot of fun with it.
Happy gaming,
Chuck
Xbox Customer Care
Elite V2 scuffed
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect controller until the rb eventually gave out after a few months of usage.
I would recommend this to a friendGreat product.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome accessories for d pad and thumb stick. Customizable and up to 3 profiles can be programmed for different games.
I would recommend this to a friend- Cons mentioned:Stick drift
Stick Drift
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Started experiencing bad stick drift within a few months
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Not the best elite controller
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this one instead of the other one that cost more since I still had the paddles and other stuff so when I’m playing Call of Duty and I go to melee someone the controller disconnects on it’s own which is annoying
No, I would not recommend this to a friendBest controller ever.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth every penny! My son loves it and uses no other controller now. Feels balanced and smooth, no complaints!
I would recommend this to a friendGreat Controller with lots of options.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you like the first edition you will love this one. I like the 1/4 trigger settings for games. very well made.
I would recommend this to a friendgood
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it good because it works so times the keys stick but it’s fine it’s got a good batter
I would recommend this to a friendworth every penny
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the trigger adjustments and the smoothness of the analog sticks is simply amazing
I would recommend this to a friendGreat Controller. No complaints - only praises
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have wanted this particular controller for a long time and now I have it. I am 100% pleased with the performance.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
It's awesome to hear that you're so pleased with your Xbox Elite Wireless Controller Series 2. We're glad that you were able to get one and that it's working well for you. Thank you for sharing your experience; we hope you get a lot of use out of your new Elite 2.
Happy gaming,
Chuck
Xbox Customer Care
Highly recommended
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing. The whole set up for this controller is amazing. No issues.
I would recommend this to a friendLow input lag love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This control it’s better then any other at the moment.
I would recommend this to a friendGreat option
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My 2 sons have this controller and would use nothing else. They say it improves their playing
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're excited to be a valued addition to your family's home gaming setup! When it comes to in-game control and precision, you can truly do no better than to pair up with your new Xbox Elite Wireless Controller Series 2. We're thrilled your son's have been enjoying their time with their new interface! Thank you for sharing your story with the community, we appreciate it. We're glad it was a good investment for you!
Happy Gaming,
Brad - Xbox Customer Care
Very nice feel
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controller feels very good in hand, buttons are customizable and comfortable to press, feels really good in your hands.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
It's great to hear that you're enjoying the comfortable feel and customization features of your new Xbox Elite Wireless Controller Series 2. Thank you for sharing your experience, and we hope you have a good time with it.
Happy gaming,
Chuck
Xbox Customer Care
Xbox controller
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Xbox controller. Son plays lots of hours with friends. His old one needed to be updated.
I would recommend this to a friendBest controller ever
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it bought it because it's compatible with my new series X make sure to get the warranty you will need it.
I would recommend this to a friendWorth it if you already have the accessories
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just like a full elite, but has much better style.
I would recommend this to a friendGo for this NOT the scuf
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I decided to spluge and I'm glad I did, much more reliable than a SCUF.
I would recommend this to a friend