Customer Ratings & Reviews
- Model:
- FST-00001
- SKU:
- 10736514
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the product's great overall performance, excellent battery life, and extensive customization options. They frequently praise its comfortable feel, good weight, and comfortable grip. However, a significant concern raised by users is the issue of stick drift, which appears to develop quickly. Additionally, some customers have experienced problems with button quality and found the price to be a point of hesitation.
This summary was generated by AI based on customer reviews.
Xbox controller
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the design I wish I could afford them over overall they're perfect
I would recommend this to a friendKids gonna love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my 11 yr old as a Christmas gift so he has not yet used it. Cant wait to see his face when he opens it
I would recommend this to a friendWorks great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this controller! Works great really helps out in warzone
I would recommend this to a friendLOVE!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved the Elite 1 but the Elite 2 took gaming to a whole new level. I can’t imagine playing Xbox without it.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
It's fantastic to hear that your new Xbox Elite Wireless Controller Series 2 has elevated your gameplay. Thank you for sharing your experience; we hope you win a lot of game matches with it.
Happy gaming,
Chuck
Xbox Customer Care
Gift
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Christmas Gifts for my 14, and 12 yo twin grandsons. They loved them and started using them right away.
I would recommend this to a friendThe perfect remote!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this remote!!! Big difference using this wind plane.
I would recommend this to a friendXbox Elite Series 2 - Open Box Scam
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered the elite controller as an open box item in “excellent” condition. Upon opening the box, the first thing I noticed was how filthy the controller was. There was dirt and skin particles on the triggers and in the grooves of the controller. This controller had been well used prior to being resold by Best Buy. Not only was it disgusting, but the right bumper was broken. I took it back to the counter and asked for another open box they had. Upon opening the box, the same story. A dirty controller, but this time the left trigger was broken. I again returned the item, and was told by the store clerk: “Yeah, don’t ever buy open box items from Best Buy, especially controllers. There’s a reason they were returned”. So, Best Buy is knowingly reselling broken items. Buyer beware.
No, I would not recommend this to a friendGreat Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller. Dependable and resposive. Would recommend for advanced gamers.
I would recommend this to a friendgood controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its been a good controller so far as long as it doesn't fall apart like they usually do.
I would recommend this to a friendSolid product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and a much needed controller. 10/10 would recommend
I would recommend this to a friendController
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my grandson. He is very happy with it.
I would recommend this to a friend- Cons mentioned:Button quality
Returned 2 out of 3
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have inconsistencies to working correctly. Buttons not reacting to presses and actions all the time. I have one that i still have that works but 2 others for family members did not work correctly right out of the box. This really needs some attention from Microsoft.
No, I would not recommend this to a friend Love it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.got this for my hubby and he just loves it works so much better and best buy had it before the micosoft store did
I would recommend this to a friend- Cons mentioned:Stick drift
Do Not Purchase An Elite Controller From Microsoft
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really disappointed with Microsoft. Two defective controllers, and their support system was little to no help. This whole product line has been terrible from Microsoft, with a whole bunch recalled due to analog stick drift previously. Quality control has not improved at all since then. At the very least, Best Buy was great about organizing a product exchange for the first defective one when Microsoft failed to hold up their end of the bargain and the following return of the second defective one. Feel good about buying through Best Buy, but definitely avoid this product.
No, I would not recommend this to a friend Great features
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product in many ways RB button Works when its feels like it tho
I would recommend this to a friendYes
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very good yes please thank you more letters for review
I would recommend this to a friendBest controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Much needed upgrade over previous model and regular controllers. Feels great and easy to use
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're happy to hear you've noticed the many improvements we've made in your new Xbox Elite Wireless Controller Series 2! And, thrilled you've found the upgraded interface comfortable and easy to use. We're excited to be a valued addition to your home setup! Thank you for sharing your thoughts. We appreciate it, and are glad you are pleased with your purchase.
Happy Gaming,
Brad - Xbox Customer Care
- Cons mentioned:Button quality
Just buy it new....
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased an open box that was supposed to be in excellent condition. The look of the device looked well used and the right bumper was not responsive to anything other than a hard press. Had to return it to being unusable.
No, I would not recommend this to a friend - Cons mentioned:Stick drift
No
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible stick drift within 3 months of buying it.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Devin,
We're sorry that there's an issue with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Unreal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best control on planet earth , took me by suprise.
I would recommend this to a friend