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Customer Ratings & Reviews

$189.99
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The comparable value is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16956 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers consistently note the product's great overall performance, excellent battery life, and extensive customization options. They frequently praise its comfortable feel, good weight, and comfortable grip. However, a significant concern raised by users is the issue of stick drift, which appears to develop quickly. Additionally, some customers have experienced problems with button quality and found the price to be a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 721 Showing 14,401-14,420 of 16,957 reviews
  • Rated 3 out of 5 stars

    Please look for something else

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller for the first couple of months, but is known to have flaws with the bumper after casual use. My bumper went out about a year after I purchased the controller. If you want it some so very slight casual play, get it. Other than that I would find a different third party controller.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that there are issues with the bumpers on your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Son loves it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a little longer than usually to arrive, but my son thought it was well worth the wait.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Series Elite

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really do enjoy using this controller, however I’ve noticed that the LB & RB buttons tends to fail after extended use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bday gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sons happy he got this for his brithday he was shocked

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ell made better than serie 1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better comfort snappier buttons and triggers an overall upgrade to its predecessor!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Elite

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!!! Exactly as advertised!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Xbox controller to date.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great build, much better reactions that the previous gen and the 3rd programming is a Plus.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Clark,

      Thanks for sharing your thoughts. We're happy to hear that you're enjoying the build of the Xbox Elite Wireless Controller Series 2. We hope you have fun gaming with it!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best gaming controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking at different controllers for gaming but this one is definitely the one easy to set up as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller for Xbox owners next level gaming on the way great handling

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great controller, bad bluetooth to windows PC

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is fantastic, but i bought to use with my laptop on the road. Bluetooth pairing to laptop is horrible. Random disconnects, buttons doing double actions, and at times would just stop responding all together. Bought the xbox controller adapter and they fixed all.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Timmy,

      Thank you for sharing your thoughts and feedback about your new Xbox Elite Series 2 controller. We're sorry there were issues connecting via Bluetooth, but glad to hear that using Xbox Wireless Adapter was more successful. If you have any more problems, please reach out to Xbox Support: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it Love it Love it Love it Love it Love it Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will buy again

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great gamer controller and very easy to use. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than series 1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, the grips are better than the last one. Has more options and way better features

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Mike,

      We're glad that you're enjoying the upgraded features of your new Xbox Elite Wireless Controller Series 2. It's great to hear that you're enjoying its comfortable grip, too. Thank you for sharing your thoughts; we hope you have a lot of fun with your new Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 1 out of 5 stars

    Terrible QA Shipped Broken and Mislabeled

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the record I bought two of these things both “Open-Box Excellent” which is a complete and total lie. Both controllers were shipped with issues. The first, the right trigger didn’t work properly and the second controller the left thumbstick didn’t press down and was jammed. This is beyond disappointing. The fact that these items were “checked”, returned, and labeled without even verifying that they FUNCTION properly. Is so incompetent it borders on fraud. I’m returning these and will never buy anything gaming wise from Best Buy again. As much as I hate Amazon, I’d rather buy from them than deal with the constant scamming from Best Buy, because they’re too lazy to do their jobs properly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Quality Assurance DO NOT BUY!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the record I bought two of these things both “Open-Box Excellent” which is a complete and total lie. Both controllers were shipped with issues. The first, the right trigger didn’t work properly and the second controller the left thumbstick didn’t press down and was jammed. This is beyond disappointing. The fact that these items were “checked”, returned, and labeled without even verifying that they FUNCTION properly. Is so incompetent it borders on fraud. I’m returning these and will never buy anything gaming wise from Best Buy again. As much as I hate Amazon, I’d rather buy from them than deal with the constant scamming from Best Buy, because they’re too lazy to do their jobs properly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes_yhggghf ggfettge4rtg gyhfrtgfd fgfdfg tggfthg h

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pricey but I guess worth it, get warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for halo or Fortnite, hopefully it lasts longer than gen 1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice controller it's firm i like that you can customize every button

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My first controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller with many settings and adjustments

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best xbox controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If u want to increase your aim get this controller exelent sensivitu o. Sticks good product

    I would recommend this to a friend