Customer Ratings & Reviews

I just picked this up a few hours ago, got home and loaded up some games, and the L3 button doesn't work right. I was hoping these would be better than the V1's, but it's more of the same.

Really didn’t want to believe the reviews I read saying the RB goes funky after a while but it’s true. After a couple months of use my RB barely registers and won’t work at the home screen or during games like cod. It sometimes registers and sometimes hasn’t and the crazy party is the controller has never been dropped. For an $180 controller this is very poor I’m upset that I need to buy a new controller and I just wasted the money on it. A Walmart or cheaper Xbox controller last longer. Buy at your own risk.

Don't waste your money on this $180 garbage. Buttons started failing after 14 months and Microsoft could care less.

Description was for an open box controller. Controller was used as a display and although it’s in good looking condition some of the buttons don’t work well and have to be pushed hard or multiple times to work. Open box seemed like a good deal but not for a broken controller.

It's a great controller. Very easy to use. Easy to set up. Buttons don't stick. Joysticks are comfortable on the fingers.

Don't waste your money. It might be an amazing controller for a few weeks or less, but does not last. I'm on my 6th replacement, and this time Microsoft finally emailed me and asked if I'd just like a refund instead of a 7th attempt at getting a non-faulty controller. So I'm searching for other controllers with paddles because now I don't want to game without paddles. Maybe the Elite Series 3 will have better QA and build quality.

massive stick drift that now costs almost $100 to repair

Drift after 3 months...garbage! The fact that bestbuy sells this trash is laughable.

I really wanted to like this controller, it is a great idea concept wise. If the controller worked brand new out of the box it would be 5 stars. The thumbsticks are the issue. The left thumbstick does not click properly as it should so there is little to no feedback if you try to press it in. The right thumbstick gets stuck and will drift. Both thumbsticks bounce in the opposite direction when let go. There is no excuse for any of this with the price of this controller.

very upset. right out of the box my lower right paddle is not responding. iv ran updates, powered on and off, remapped other commands to that paddle and still, nothing. hoped on youtube to watch honest review of the unit and hundreds of people are having similar issues plus other issue. maybe a bad batch. im going to return my today at gamestop. thats where i bought it, and get another one. fingers crossed.

Would not recommend, I have already had 2 of these controllers within the past 2 years. The first one had a problem with right bumper and I didn't have it for a year yet. The second one I recently got before the end of 2020 and the left stick has a terrible drift and doesn't even register movement at all. Dont blame Best Buy, blame Microsoft for shoddy craftsmanship and charging $200 for a controller that breaks easily.

Only have had for a few moneths. Constant issues with right and left triggers not working or double clicking. Not the left stick when pushing up does not work unless you push hard. Stick with the regular xbox controllers i have a few of them all the way back to the 360 and they work fine.

Honestly dont buy the controller it will break on you. I have sent mine in over three times and still has issues not worth the hassel.

too small. paddles are half the size, less accessories, same cheap plastic molding (especially the bumpers and abxy buttons), cheapest possible materials, the torque is a trash gimmick, complete downgrade from thr original. avoid and hope they redesign. had the original elite with warranty, made me pay the difference for the elite 2, for a downgrade, would take my money back if I could. too bad these reviews go into a black hole.

RT gets stuck, no drops or spills. Worst of all, this $200+ controller has a THREE MONTH warranty from Microsoft. Do yourself a favor, and get the BBY warranty on it. OR better yet go with a Razer Wolverine and get a controller from a company that actually stands behind it's products (They offer a 1 year warranty).

great purchase. He has had no issues at all so far! and he loves the component pack!!

bought this after I loved the series 1 controller that I got with my xbox one elite years ago. Bought this in January and was good at first until end of May the left joystick stopped working. Controller is in perfect condition and I know I didn't drop it. I contacted Microsoft and didn't want to do anything about it. Sad that after almost $200 they only guarantee their product for 90 days.

controller is not worth $200 after a month of using the left and right bumper would mess up and the game i was playing wasnt registering that i was pressing them down. I accidentally dropped it a couple months after and the "A,B,X, and Y button stopped working only way to get it to start working again was to hit it against my hand

Really great controller, for about 4 months. Save your money

This is an awesome controller when it works, but sadly it breaks all the time. I bought in January. The left trigger had issues 2 months in. To get a replacement from Microsoft takes 11-14 business days. Kind of outrageous with season 2 of Warzone just starting. You are better off getting a Scuf through best buy then this product.