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Customer Ratings & Reviews

$189.99
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The comparable value is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16976 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are pleased with the product's great overall performance, impressive battery life, and extensive customization options. They also frequently praise its comfortable grip, good weight, and responsive feel. However, a significant number of customers have reported issues with stick drift developing quickly and concerns regarding the durability of the buttons, including the bumpers. Despite some initial hesitation about the price, the positive attributes like its overall comfort and useful paddles generally contribute to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 849 Showing 16,961-16,977 of 16,977 reviews
  • Rated 1 out of 5 stars

    broken buttons

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came broken and had to send it back… i was so excited but now i can’t use it sadly…

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Controller Sucks i want a refund

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller keeps disconnecting plus my analog and d-pad moves without me touching it... i never dropped the remote nor got liquid inside of it and its brand new smh

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    SO TERRIBLE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    STOP SCAMMING US MICROSOFT. Why do you charge so much for thee worst made controller on the market? im on my third because they only last about a month before gooing to COMPLETE CRAP IN EVERYWAY POSSIBLE.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't care what anybody says but the quality socks I have had it for 1.5 years and magnets consistently are weak and with subtle movements the prices fall off so don't buy this remote.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product breaks easily and needs to be replaced constantly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dirty controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some reason the controller was dirty probably used, not going to buy that stuff here again

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t get my order and I still waiting on my refund is almost one month

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    False fulfillment, annoyed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was explicitly looking for FST-0008 and that's what I ordered online. After getting home and unboxing realized that I was given a model FST-0001

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stick wobble

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sticks are very wobbly/loose feeling. For the price of this, it feels extremely cheap.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Expensive for quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after a couple weeks. Would not buy again

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just not for me

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent controller for a die-hard gamer. It's just sensitive for my use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already broke and buttons don’t work right. They stick and controller does it’s own thing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already broken in 3 months it should last longer than that

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    2 broken units from unboxing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On my third BRAND NEW unit. First 2 the “A” button just straight up does not work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not last for more than 1 year

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not joking when I say I have gone through 3 of these controllers, and I don't even game that much. It is always the same two failure points: 1. The RB button stops working and loses all tactile feeling. 2. The left analog stick develops a dead zone in it's 12 o'clock position. Pressing the stick forward registers no movement in game and you must bias it off angle for it to recognize any input. All 3 I have owned have all been plagued with these same two issues. These have been out for many years and Microsoft has done nothing to remedy the consistent failure points. It is extremely disappointing, considering these controllers are the best on the market in terms of function, but what's the point if they break?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth $180 more like $100

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lb & Rb went bad within three months terrible quality control for $180

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 1 out of 5 stars

    Not worth

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    both right and left bumper developed double-clicking after minimal use.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that there's an issue with the bumpers on your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If your Elite 2 is within the warranty period, we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft