Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$189.99
Save $10
The comparable value is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16926 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 16,926 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gaming

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% recommend if you game a lot this is the controller for you

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Best controller

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is now one of my favorite controllers ever. I love the build quality, the customization, the look and feel of the controller, and just everything else this controller has to offer. Paired with the Xbox accessories app it makes gaming so much more comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good controller beware of long term quality

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller get the protection plan right bumper failed on me 3 times now but it’s my go to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little to no stick drift, amazing controller and it feels good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller, has it for about two years now and I still love it, it’s my favorite controller in my house.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    BEST CONTROLLER

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great solid controller. Has perfect weight comes with charging case that you can charge controller IN!!!! Over all worth every penny if you play Xbox or pc at all. I have used a lot of controllers in my life and this by far exceeds the rest. Also, has extra paddles for the back and extra buttons in the case. Buttons are metal not plastic so it makes a huge difference when playing and they remove effortless by magnets.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your thoughts on the Xbox Elite Wireless Controller Series 2. We are happy to hear that you are a fan of the charging case and customization options. We hope it takes your gaming to the next level!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life, Customization
    Best Buy Employee

    Rated 5 out of 5 stars

    Best Controller Ever

    |
    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Cant say enough about this controller from the amount of customization it gives you to the long lasting battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A necessity for gamers!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A year later… still world perfectly. Honestly , there isn’t much to say about it. I love it, the settings are saved across the board Whether I’m using the controller for my Xbox, pc or Used for my phone - it saves the settings for all the games I want to use it for under its profile. Super easy to get used to, and feels amazing. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Great for the price.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller on the market for the price. Its worth every penny. I havent had no stick drift like the regular controllers bring you after a month.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great deal Xbox Controller

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great deal on this on the Open Box Rack, Works Great and has all it parts..

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Controller

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LASTS LONGER THAN A REGULAR CONTROLLOR FOR THOSE WHO HAVE HIGH USAGE.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Nice controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels nice nice controller should have the caption button like the regular Xbox controllers but over all nice controller to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All around good controller

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice controller! Good response and love the multiple options for the paddles. Has an ergonomic grip and nice texture. The case is nice as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Overall the best

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome, except some units the rubber peels over time. Still a fantastic controller.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Customization

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, lots of customization available for mapping and trigger sensitivity. Has a built in rechargeable battery that seems to last forever. I can start gaming in the morning and 12 hours later it still says it’s at full. I also like that you can charge it in the case with either the usbc cable or the magnetic dock. Only time will tell how long the battery will last as it ages but so far it’s the best controller I have ever owned.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's fantastic to hear that you're enjoying how customizable your new Xbox Elite Wireless Controller Series 2 is. We're glad that you're a fan of its internal rechargeable battery and long battery life, too. Thank you for sharing that Elite 2 is the best controller you've owned, and we hope you continue to have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    HIGH QUALITY, GREAT FEEL, VERY CUSTOMIZABLE

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just hold this controller once and you’ll immediately feel it’s worth the money, truly. Everything from the grips, to the weight distribution, to the tactile experience of the buttons, triggers, and paddles, all feel absolutely premium. Regular Xbox one controllers will literally feel like junk in your hands from now on...sorry. Of course their are numerous ways to customize it. The brilliant magnet design allows attachments like the joysticks to come off like a dream yet stay firmly attached during aggressive use. The ability to literally dial in the joystick resistance, with the included tool, is just wonderful. I have even removed a joystick and changed the related tension mid-game it’s so easy! The different heights and designs of the joysticks all have real purpose and are genuinely appreciated in various scenarios. So is the changeable distance on the triggers...game changer. Then there’s the software. I have had many controllers that were customize-able with paddles (Think PDP etc). No software is more functional, efficient or effective than Microsoft’s own proprietary accessories app. Changes can be made easily, by almost any age group, and make gaming that much more immersive. Some say that owning this controller won’t make you better but it may make gaming more fun. I think they’re wrong. I think it does both. You ABSOLUTELY DO get a performance boost from higher quality instruments. Otherwise LeBron James would wear slides and Yo-yo Ma would play a washtub bass. Just get this thing so I can stop mixing metaphors- it’s expensive but you’re worth it...and so is this wonderful controller! Happy Gaming! Stay safe - Be kind

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Drew,

      Thank you for sharing your thoughts on your new Xbox Elite Wireless Controller Series 2. We're thrilled that it has enhanced your gameplay experience and that you're enjoying its many customization features. We hope you have a lot of fun with it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great controller!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller! Has a wonderful grip feel and very long battery life. I had the paddles left over from a broken series one elite controller so they moved right over. But the thumb sticks don’t transfer so keep that in mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller but…

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller if you have some extra money lying around to splurge. Personally, it was a bit much for the cost, and I find it better to just grab a strike pack for the paddles and use an original Xbox one controller instead of the new one (afaik they don’t make them for the new controller right now). TLDR: get it if money isn’t an issue and you want more than two paddles, otherwise buy strike pack

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Elite

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best remote I’ve ever owned. No stick drift and smooth as butter! Plus the worker made me aware w my protection package this remote would also be covered for any issues and if it couldn’t be fixed theyd simply give me a new ine

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Last controller you will have to Buy!!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best controller in the game. Perfect for anyone that feels all the Xbox controllers are fragile.

    I would recommend this to a friend