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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 16830 reviews

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  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 16,830 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great controller

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great controller, very comfortable while playing games for hours. The paddles add a nice adaptability to any gamers experience, allows for a smoother gameplay with how you’re able to program the buttons, I will continue to use this controller for the foreseeable future!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, it was exactly what type of controller I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller with super batter life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great controller, very comfortable, build quality is outstanding, customization is fantastic, but the most important for me - battery life is super. It is expensive - but from my point of view totally worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feel of this. Little heavier is nice and the able to tweak it is really nice too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller is easy to setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have no issues with it after using it for awhile. I bring it with me whenever I travel to play games on my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Elite Series 2 Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller feels sturdy, it is responsive, and I like being able to change pieces out to suit my gameplay needs. The battery lasts forever, and the controller has some weight to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller you can buy hands down!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to purchase this a Couple weeks ago , I wasn’t sure if it was going to be worth it or not so I was nervous to spend the money at first but I am so glad that I did! Controller feels amazing in your hands, the customization options on it are basically unlimited not only does it come with the interchangeable thumb sticks and paddles and the hair lock triggers you can fine tune Each individual button on the controller through the Xbox Accessories app so you can make any button do whatever you want , if you want to be able to make the A button do B button functions on a game then you can do it , its almost overwhelming how many things you can customize on the app to make the controller completely compliment your playing style. The controller comes with a really nice case. It comes with a usbc charging cord so you can charge it by plugging it into your Xbox or pc or you can use a wall adapter to plug the usbc into. On top of that it comes with a charging dock that the controller magnetically connects to and they even put a little rubber flat on the back of the case for the usbc cord to plug into the charging dock so you can charger the controller while you have it inside the case. I mainly play first person shooters online and being able to customize the controller how I want has made a huge difference in my gameplay and if you’re on the fence about buying this control then do it!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're absolutely thrilled that your new Xbox Elite Wireless Controller Series 2 has made a big difference in your gaming. It's great to hear that you're a fan of its comfortable feel, many customization options, and built-in rechargeable battery. Thank you for sharing your experience; we hope you win a lot of online matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Love the controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels solid while holding. Battery life is great. Customizations are flexible.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I recommend the G7 gamesir

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The control controller is all right. It works well. I like to custom ability of it, but the LB/RB button stop working sometimes and it gets stick drift after a while. I had a black one that got stick drift, and the LB button stopped working.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the remote. I’ve had an Xbox for years and you can really tell the difference in quality from the older controllers. I love the grip and new features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautifully Crafted

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful controller, miles better than the ps5 dualshock in my opinion. Premium feel, testured grips, does not slip out the hand when playing for hours, metal buttons, mag lock sticks and great weight.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great but price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great controller, haven’t had the first one before, and I love how it feels when you play any game. I will say the price is a little more the other should be but Microsoft gotta make money from it. I say get it if you can but you should stick with the standard XBox controllers instead of the elite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Elite Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. The added weight, adjustable tension on the joysticks, and overall feel surpass the standard controller. Highly recommended to gamers who want a more substantial controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best controller, hands down.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is without a doubt the best controller you can get on the market. Bluetooth makes it compatible with more than just Xbox, and the durability/quality is far and away so much better than the version 1 that it makes it look like a joke. Battery life is stellar so far and the added case with charging dock built in works very well. Wish the battery was removable, but 40 hours per charge is great.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      It's great to hear that you consider Xbox Elite Wireless Controller Series 2 to be the best controller on the market. We're glad that you're enjoying its updated design and features, including its built-in rechargeable battery and its considerable battery life. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best Xbox Controller Period.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best controller I have ever used, Battery lasts over a week without charging depending on vibration settings in games, the grips are fantastic, the paddles are great and you don't have to use them all, or at all. The build quality is 10/10 legit best controller Ever, would recommend over scuf, especially with warranty

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're thrilled that your new Xbox Elite Series 2 controller is the best controller you've used. Thank you for sharing how well it's working for you; we hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good Rechargeable Xbox Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a "Hardcore" gamer yet I do enjoy some button smashing. This controller is a great addition to my Series X gaming console and I greatly appreciate the sturdy build quality especially the rechargeable battery inside as well as the tighter joy stick feel. Only con I say is the price... they can sale these for at least $100.00 and below but that's my opinion.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts and experience with us. We are glad to hear that you are enjoying the features of the Xbox Elite Wireless Controller Series 2 and that it has a rechargeable battery.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Highly Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller! Like that you can customize the controller to your likings.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller!!!!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps my son waste even more time and stay closed up in his room yelling at people even longer. It does seem to be well made. It feels a little heavier and much higher quality than his other controllers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE TRYUE GAMER EXPERIENCE!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion you are limiting yourself in gaming without using an elite controller it eases the feel of the game and gives you a larger capability compared to the the standard controller. The controller has a great feel and best of all no more batter pack you can charge it in the dope case it comes in or with just the regular usb chord.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Nikko,

      The advanced in-game control, dexterity, and precision offered by your new Xbox Elite Wireless Controller Series 2 is truly impressive. There's nothing else quite like it on the market today! We're thrilled you've found it to be the perfect addition to your home gaming setup. Thank you for sharing your feedback with us, we appreciate it. We're glad you are pleased with your purchase!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Great, but buy the protection plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second one, and while it’s a great controller with outstanding features and battery life, I’m not sold on the longevity. The left bumper on my old one became unreliable and I hadn’t bought the protection plan on it and it was out of warranty. Since we’re now Best Buy Total members, the 2 year protection plan is included so I feel better about buying another one now.

    I would recommend this to a friend