Customer Ratings & Reviews

You get what you pay for! Love this controller! Highly recommend!

The controller is great and works...when you do not get a defective one. We had to go through 3 before getting a good one. Some of the issues are: The A, B, and X button would get stuck. You would press it in and it would stay in. The trigger locks come off. They still work, but the rubber piece came off. The right trigger you would press it in and it would stick randomly. Now the good: *Charging is great. Never a problem. One charge would usually last 40 hours, we've never tested this because we put it on the charger after each use. So, it will last for probably that long. *It feels comfortable in your hand, especially playing long gaming sessions. *It has a long range. You can sit a good distance away from Xbox without any connection issues. *Syncing is great. Never had a problem with that and it is very easy to do.

First "upgraded" controller I have ever purchased and it has been working as expected so far. I really like the customization/remapping capabilities as well as the extra set of paddles. Still getting accustomed to the extra paddles, but I can attribute some improvements in my gameplay to this controller. Build quality is great and only time will tell how it holds up.

My husband gets constant stick drift with his controller! This one is so great because he just needs to replace the piece instead of the whole controller. I recommend!

Upgraded from standard controller. There is a noticeable difference. I don't know if its wort almost double the price. If you find it on sale for 109.99 then I would say its worth it.

Absolutely love this controller. I use it for my Xbox but I also use it for CODM on my iPhone, It's a game changer for that game. it has a good feel to it the paddles are in a good area and they are easy to use. I would tell anyone to pick this up if you can it's worth it.

Very nice controller and a great value compared to standers controller. I was experiencing a lot of stick drift with standard controller and so far this has proven to be more durable and the battery last a long time.

Great controller but after heavy use buttons can get soft to push along with paddles and stick drift is very common, would definitely purchase the protection plan when pirchasing any controller or heavily used items

So let's address the elite series 2 controller. It does what it should... when there's not issues. It feels great and heck even wanted me to change the thumb sticks. Never thought I'd do that & can see why the underside paddles are great to use. Those things are what make this controller THE CONTROLLER! (3 stars). HOWEVER there SHOULD BE A RECALL! brand new out of the box the A button has a dead zone, if pushed in a way it becomes obvious. I did the swab of a normal controller & noticed at any pushed angle of the button it stilled worked. Not with the series 2 controller though. If I didn't want to blow $200 I'd rip it apart to fix it myself. But it's almost as if the button doesn't line up with the logic board inside the controller when pushed at some angles. Which should never happen, should still work like the cheaper controllers. That's a major failure on Microsoft's part. If it was not for that everything else worked fine, no issues. The joy sticks are cool you can swab out sticks & tune the stiffness or loosen them with provided key. Switch d-pads, etc. You can read the specs. The other picky thing which I can see past is the top grips are a little too much, I personally started getting sweaty palms after one round in a shooter and then the controller almost has this slight sticky feel when warm from just holding it. But it quickly goes away if you air it out between rounds. Wasn't enough to not keep the controller more so than the A button not working. Would love to give this a 5 stars for the product. if it had no known issues, this would be the greatest controller. @ $180 Microsoft your products shouldn't have issues right out from the box. I gave this 3 because it is worth tuning and resolving the small issues for an amazing product that it could be. Now I'm keeping mine, unless it's a total lost after services fail to resolve the issues for me. I've got until May 15th or 18th (got it mailed). Bought this on the 15th from Best Buy, can return & still get the money back. We're talking a defect on Microsoft's behalf not Best Buy. I've got options in services via geek squad or Microsoft's 90 day warranty. Geek squad protection is worth getting on this. Because let's say there wasn't issues and after a year the button and stick got worn out from use. Geek squad will fix or replace the controller. so $40 to keep that $180 feel or in this mess save from owning another $180. GET the 2 year coverage. I normally don't but I knew about the issues other people where having & planned for it. Other than that Best Buy was a total win this time. During this COVID-19 mess they still got my package in the two day window. Great job BB & postal services. I waited until getting my product in the mail before getting the geek squad protection. Only had to make a simple phone call and give my order # and boom the protection was added on, no hassle. Go to any Best Buy for repairs or services. Great! Will be needing it, as it looks. The employees I talked to via the phone or live chat on site. Informative and helpful & knew about the bugs on the controllers, lol must be getting returns on them. I'd give Best buy a solid 5 stars in services. Which impressed me normally it's about eh, they tried. Conclusion: The controller isn't a magical device that makes you a greater gamer but is a NICE controller to own... when it's working that is. That's what's so annoying you want it to be the greatest controller which hopefully Microsoft does too. If you are wanting to buy this WAIT. Allow time for Microsoft to hopefully fix these problems before you buy one and get stuck seeking help to have it fixed yourself. If you manage to get one now, there is limited stock. Get the 2 year coverage, so your not out $200 or more in service repairs & reshipping costs. Hopefully Microsoft comes through and replacement controllers come out. Other than that return them don't waste the money. Like I said I'm only giving it until my return window period.

This Xbox elite controller is so cool. I like the color blue on it and is made out of good quality. I like the rubber grip and it gives a good gaming experience.

Working great needs to be used for longer to see how it performs

Excellent controller came with lenty of comfortability options plus a case that can chanrge it. No complaints at all.

Hardware - 5/5 Software - 3/5 Would have been an easy 5/5 overall but the software for windows pc is so lackluster. You have extra buttons on the back of the controller but you cant map them to anything other than standard controller buttons. Even on xbox you can make them open apps or toggle mic etc. Makes no sense they wouldnt expand that functionality on the pc with hot keys or mouse clicks etc. The whole reason i bought it was to use the back buttons for discord push to talk and mute/deafen buttons so when i play games using the controller i dont have to push a button on my keyboard while holding onto the controller. I did eventually get it to work but i had to buy a 3rd party app to do it because microsoft has limited the functionality of what could be super useful macro keys or programmable buttons. Quality is solid and the adustments to thumbsticks and triggers are well designed.

I play games where I need my fingers on both joysticks at all times and the extra added paddles allow me to stay competitive and still have fun, plus great battery life.

Microsoft's finest controller to date. Solid build, unparalleled comfort, intuitive interface, and convenient customization make for a seamless user experience.

The back buttons are so useful for call of duty and the rechargeable battery eliminates the need for AA batteries. Pricey but worth it and it doesn’t come with the peddles.

[Employee of bestbuy] While it may be a little rough on the back end, the Elite controller does hold up pretty well. Has a nice grip on them and you can even adjust the the left and right triggers to where you won’t go overboard on them.

I cannot quite believe the cost of this controller, BUT, the ability to customize everything about it is phenomenal. My gaming has vastly improved because of it due to the back paddles allowing me to perform multiple tasks at once. Feels good and heavy in the hand plus it comes with a case that lets you charge whilst it is in there.

Excellent controller that is well worth the higher price.

Awesome. Great feel, weight, and look. Works like a charm and is much nicer than the standard controller. Plus the charger… way better than the battery bs