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Customer reviews

Rating 4.4 out of 5 stars with 16831 reviews

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  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 16,831 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pricy, but worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son uses this on Xbox and loves it. It is a little pricy, but a good splurge item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gamepad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gamepad has a nice weight to it and feels very premium.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I call it Xbox elite controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High end controller! Durable and it just feel and works so much better thanks the genetic ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it, better than SCUF IMO

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly the best controller I have used yet. Even without using the extra buttons and triggers, the weight and size of this controller just feel right. They seem to have resolved the issues we all had with the original Elite controller and offer plenty of customization options with extra sticks and buttons.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Xbox control

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been over a year and I started experiencing problems it was perfect up until now didn’t have complaints up until now I thought it would last longer but it was good while it lasted it still works just annoying things like scrolling crazy fast for no reason and moving my aiming slightly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox series 2 core Controller is next gen!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this controller! Originally purchased an elite series 2, and traded for this and haven’t looked back. I bought some aftermarket paddles and I’m good to go for pretty much anything I could want to control in a game. I have found that it’s super helpful to map the L3 and R3 button clicks to the bottom paddles. That is worth the price of admission alone the triggers feel amazing, the grips in your hands on your skin just feel next level. I recently purchased an Xbox to play Starfield being a PS5 I thought I was going to have problems with the controller, but I prefer this one to the PlayStation. If you are a new Xbox user go for this upgrade with confidence!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super smooth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels so comfortable in my hands when playing it’s a huge step up from a basic controller and how you can customize is awesome i definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing control!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic control with good grip and great handle

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Better controller.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Xbox controller really does make a difference in game play. It may be slightly heavier that regular controller, but the accuracy makes the difference. I would recommend this controller over the regular one any day.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    OnPoint accurate controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good little expensive but all around good product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely GET this!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it…. So worth it. To be able to remap it in ur Xbox and change ur controller to ur favor. Like trigger locking to Increase fire rate and using the paddles in the back to save thumb movements and a really long battery life and it easily connects to PC and other devices as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Elite controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller! Is one of the main reasons why I’m on Xbox ! As it has some weight to it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean and responsive

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect controller. Paddles are stiff and high quality. The comfort of the controller is really nice. LOVE IT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You Get What You Pay For

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything you hope it will do and more. The controller is easy to use, easy to charge and the paddles on the back are comfortable. I haven’t had any issues with stick drift but did have a little X button stickiness from first opening. No issues or concerns with the controller and well worth the price tag.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Donald,

      We're glad that your new Xbox Elite Wireless Controller Series 2 fits your needs well and has been easy to use. Hopefully the stickiness you've experienced has disappeared, but if you continue to have issues with it please reach out to Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing controller!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far this is the absolute best controller I've ever used... it just feels like quality in your hands... and one you're used to using the paddles, you have the upper hand against ppl with a normal controller in any FPS game! I know it's expensive, but if you play a lot of FPS games, do yourself a favor and buy this!!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Darby,

      Thanks for sharing your thoughts on the Xbox Elite Wireless Controller Series 2. We are happy to hear you're enjoying the quality and design. We hope it continues to enhance your gaming experience!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Would like to recommend this but...

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I purchased the Elite Series 2 controller, last year when it first came out, I actually swapped it for my original Elite controller (I had gone through a few of those as the rubber on the back came off them easily but that's another story). I was taken aback by the fact that the controller has a built-in battery. This is good in theory but the long term ramification is that eventually, the battery won't hold a charge as long as it once did, and eventually, it won't hold a charge at all. This is problematic since you have no way of swapping the battery out as you could in any other controller. But, the reason I'm writing this review now is that I'm having an issue that so many other people are having, my Series 2 is starting to have button response issues. More specifically the right bumper is barely registering my pressing it and sometimes doesn't seem to acknowledge it at all. I have an extended warranty with Best Buy but they are unable to replace it due to the fact that they don't have anymore. They suggested that I contact Microsoft about replacing the controller, but with a mere 90-day limited warranty, that ensures that by the time most people have issues like mine, they will be well outside of the manufacturer's warranty period. It's a real shame because the controller when it works is pretty good, the weight is satisfying and when everything works it's a very responsive controller. But I can't recommend the controller knowing that it probably won't even make it a full year with standard use.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that you're experiencing issues with your Xbox Elite Wireless Controller Series 2. Your feedback is very important to our team in designing the next generation of Xbox hardware. While the Elite 2 is currently out of stock at Best Buy, we urge you to check back for when it becomes available again. Thank you for your patience.

      Best,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Amazing!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The elite series 2 controller is fantastic. I will never go back to another controller. The only problem with these is that they break down easily. An example of this is the bumpers just stop working. Definitely an item to get geek squad protection on as they will replace it for you.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Game changed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute game changer. Unlocks a lot more usage and advantages during a game all at once.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feel its perfect and how you could customize the triggers

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft - Xbox Elite Series 2 Controller Review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only controller that works for me. It's got a quality feel as a heavier controller, the paddles are ergonomically placed, and the thumbsticks allow for good control. However, I would only recommend this controller to those that are gentle with their controllers or that have the disposable income to keep replacing it. I have had at least 8 of these over the years and I have to keep replacing because the thumbsticks get drift rather quickly, and I've had frequent issues with the paddles becoming unusable or the bumpers becoming unusable. Get the protection plan!

    I would recommend this to a friend