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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 16835 reviews

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  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 146 Showing 2,901-2,920 of 16,835 reviews
  • Rated 5 out of 5 stars

    The best controller I have ever used.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is totally worth it. The build quality is amazing and has the perfect weight and feel. It comes with a bunch of accessories and you can easily modify this controller to your liking.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Jason,

      The customizable nature of your new Xbox Elite Wireless Controller Series 2 is one of the major perks we built in, and we're excited to hear you have taken full advantage! Thank you for sharing your experience with us, we appreciate hearing from the community. We agree, the build quality, weight, and feel of your new controller make it a truly next-generation device. We're glad it was a good investment for you!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best competitive controller out there

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having owned the 1st elite series controller I didn’t think this one would be that much better, but I was wrong. This controller improves almost every aspect of the Series 1. The wrap around grips are excellent. My series 1 grips started to fall off and I don’t see that being a problem on this one. I love that it’s slightly smaller than the 1st. Because of that I can actually use all 4 back paddles comfortably. The thumbsticks and triggers feel great. The controller now has a rechargeable battery built in and can be charged by placing it on the charger that’s in it’s case. Overall a great improvement and a fantastic controller. If you play call of duty, Fortnite, etc you need this controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller out there! Super comfortable. Hair triggers are very nice for FPS. So many ways to customize.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller. I’ve owned the previous generation elite controller and this is a great upgrade. The paddles are smaller which helps me from accidentally pressing them all the time. The controller feels better overall.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for letting us know what a great upgrade your new Xbox Elite Wireless Controller Series 2 has been. We're especially glad that you're enjoying its updated design and that it's a more comfortable fit for you. We hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best Controller Ever

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product I’ve been using this Xbox controller since 2020 and I’ll never use another controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best for fps gaming, the paddles are game changing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall solid controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an overall solid controller. The reason for the four stars is the wear and tear. Sticks get dick drift after a year of heavy gameplay and considering the price I believe it should be at least two years for any part malfunction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good controller one downside

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great controller. Only downside is that my last couple ES2 controllers had their bumpers wear out over time. Usually about a year.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Premium controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Good heft, adjustable stick tension and trigger throw. This version (Core) does not include the bottom paddles (removable) but can be equipped with them if you have them. It also does not include the case or the charging dock (again Core version lacks these accessories). This is my second Elite 2. Hopefully, this one doesn't die of drift like the first did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller i have used in a long time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all great controller the grips make it really easy to grasp after long intense play. Trigger stops are a huge improvement over the previous version with the ability to have a 3rd more subtle option rather then default and full stop. The joystick tension is a welcomed addition as well although i wish there was a 4th adjustment setting which allowed for an even looser then stock. The controller also have phenomenal battery life. On several occasions i have gotten 4 days of use with 6 hrs of play time on and off. Other then that theres not much to say is it worth 170$ is up to you but to me its a great controller i would strongly reccomend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4 months in and it's great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I've ever owned for sure, makes playing games like for honor so much easier since I don't gotta take my fingers off any buttons at all thanks to the paddles. And all around it just feels great

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Andrew,

      We're glad that your Xbox Elite Wireless Controller Series 2 has been the best controller you've owned. It's great to hear that its customization features have enhanced your gameplay experience, too. Thank you for sharing your experience; we hope you have a lot of fun with your Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Red elite controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way this thing feels in my hands. I don't use the extra buttons so it's nice how you can remove them. The thumbsticks feel nice too and you can swap them out for different ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have controller for gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great quality controller. I’ve been using it since the day I got it and it’s very comfortable to use. It has definitely made gaming better for me. I really like this controller and definitely recommend it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for recommending your new Xbox Elite Wireless Controller Series 2! It's great to hear that it's enhanced your gaming experience. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Not with the price

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always replace these things within 2 years due to some type of failure of the buttons, but that's for they make their money. Feels very nice and I love it just hate that it's a money dump. Would sell for around 100$ is still recommend for fps controller users.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox's best controller yet.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The elite series 2 controller is the best controller for xbox (and pc) that your money can buy, the only downside being is it doesn't come with the entire package for swapping parts in and out like the original elite series. Sturdy construction, very good grip on the palms and the buttons are extremely responsive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slightly glitchy, and the A button could be better, but overall good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this controller because it makes it easier to play and improve with your skills. I used to play with the regular controller but using this one has made it easier and better to play with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs exactly as advertised, Xbox knocked it out of the park with the design

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Xbox Elite Controller Series 2

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller feels really good, the cons is so many issues with the bottoms; right out of the box B don´t work very well some time after using it this kind of fix it self, I month ago the RB start to giving me some issues. For the kind of money MS charge of for this is not acceptable to have this so many issues. When it works is the best controller out there....the problem is it has so many issues

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid controller nice features Customization is nice to get the right feel depending on the game you are playing

    I would recommend this to a friend