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Customer Ratings & Reviews

$179.99
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The comparable value is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16968 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the product's great overall performance, excellent battery life, and extensive customization options. They frequently praise its comfortable feel, good weight, and comfortable grip. However, a significant concern raised by users is the issue of stick drift, which appears to develop quickly. Additionally, some customers have experienced problems with button quality and found the price to be a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 184 Showing 3,661-3,680 of 16,968 reviews
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Elite Indeed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great controllers the paddles will definitely help your game. Be careful of stick drift.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Elite Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipped on time and the controller feels amazing. Appreciate all the help at the Puyallup Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent control with amazing customer service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller! Can feel the quality that went into the product. Much better fit to the hand vs the original control from an Xbox one. Best Buy did an amazing job at answering all of my questions did so with a positive attitude and huge smile. Kudos to Microsoft for the remote design and Best Buy for thir amazing service!

    I would recommend this to a friend
  • Cons mentioned:
    Price, Stick drift

    Rated 3 out of 5 stars

    Works and feels great, but stick drift problematic

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller with exception of price and the stick drift issue. It's nice that Microsoft finally acknowledged that it was a problem and extended the warranty but it would be better if they would fix the issue. On my second controller in 4 months so we'll see how it holds up. A little on the pricey side when considering the quality issues they have been having.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Amazing controller

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Wanted to upgrade from my original V1 I had and glad I did. Looks clean and is great for gaming. Wish it came with the case though.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance

    Rated 5 out of 5 stars

    Best controller available.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Premium quality controller. Definitely worth the price even if you’re coming from the first elite controller. A lot more customization options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    #Warranty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best remotes we’ve ever purchased. I would definitely recommend it the warranty on it is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Customization

    Rated 5 out of 5 stars

    Awesome controller.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unsurpassed customization and battery life The trigger locks and adjustable stick tension make this the best controls for FPS style games.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      It's great to hear that you're enjoying the advanced customization features and battery life of your new Xbox Elite Wireless Controller Series 2. We're glad that it's enhanced your experience playing first-person shooters, too. We hope you win a lot of game matches with it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feel awesome sensitivity can’t go wrong getting one of these programmable controllers edition of the Puddles is awesome

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for taking the time to share your thoughts! We are happy to hear that you like the feel and sensitivity of the Xbox Elite Wireless Controller Series 2. We hope it enhances your gaming experience.

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    xbox elite controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this product. the grip was excellent and the quality of the controller felt like it was made with good parts

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Alejandro,

      We appreciate the kind words! We're thrilled that you have experienced the comfortable grip and next-generation feel your new Xbox Elite Wireless Controller Series 2 has to offer. Thank you for taking some time to share your thoughts with us. We're glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    EXCEEDS my expectations!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is very good, if your looking for a PRO controller, this is a good one. The battery life lasts for a long time, the grips, triggers and everything else just feels very comfortable in your hands. I definitely recommend putting the geek squad warranty just in case you have an accident OR if SOMETHING else happens....

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 4 out of 5 stars

    Great controller, but buy the extended warranty!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my fourth Microsoft Elite controller I have owned. All have been purchased from Best Buy. I always purchase the extended warranty because they always seem to develop hardware issues. The controller itself has an excellent feel and performs well. Unfortunately for me, they seem to have a fully functional life of about one year before needing replacement. Its very disappointing for a high quality item like this to have continuing issues!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves this control but make sure you invest in the insurance!!

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Great replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace my previous controller because of wear. It’s nice that the core is available so I don’t have to buy everything else that comes with it since I already own them. The controller itself is my favorite, most customizable in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite series 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. My last one lasted about 2 years before the right bumper started not responding. Hoping this one will ladt longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits your hand perfectly. Great grips. Easy to use and update...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox elite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son it was a bit expensive but he loves the grip and paddles it’s great for fortnite

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    xbox one controller feels great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this controller its the best made i wish the buttons wasn't made so cheap that's it but other then that it feel great

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Mike,

      Thanks for sharing your thoughts on the Xbox Elite Wireless Controller Series 2, we appreciate the feedback. We are happy to hear you are loving it. Wishing you happy gaming!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Customization
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Xbox elite controler

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how customizable it is great haptics no stick drift great product l

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Works very well

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller works very well, all accessories are included, the battery lasts a long time—overall, an excellent purchase.

    I would recommend this to a friend