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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 16839 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

88%
would recommend
to a friend

Customers are saying

Customers enjoy the Elite Series 2 Core Wireless Controller for its great overall performance, long battery life, and customization options. Users appreciate the comfortable grip and feel of the controller, as well as its weight. However, some customers have reported issues with stick drift and button quality. The price point and bumper durability were also mentioned as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 191 Showing 3,801-3,820 of 16,839 reviews
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller for xbox. Better than the default controller by far

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pricey but good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good overall. Pricey. Comes in handy for COD

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox elite

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller i ever bought. Other than the stick drift after a while while playing mw3 its a pretty good controller. Definitely worth the buy if you want extra buttons switchable thumb sticks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No regrets, it’s worth the investment. Great grip, weight and the extra buttons behind the controller are really helpful for CoD!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Hara,

      We're glad that your new Xbox Elite Wireless Controller Series 2 was worth the investment! It's great to hear that Elite 2 has given you a competitive edge in Call of Duty, too. Thank you for sharing your experience; we hope you win a lot of matches with your Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good controller definitely feel premium has a heavy weight to it. Took a bit to get used to the sticks coming from ps5 controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller makes the regular ones seem really cheap. You won’t want to go back and if you don’t like the finger buttons under, you can remove them. It’s great to be able to charge it via USB-C and not have batteries / battery packs Hands down the best controller and can’t wait for PlayStation’s version soon either. Well worth it and if you’re thinking about getting it, just do it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is awesome i highly recommend this for anyone that's a gamer. I also recommend getting the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Btr than he. 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Btr than gen 2. Feels sturdier and hasn’t drifted yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the Elite controller version 1... I love the textured grip where your palms rest, as well as the additional accessories you get vs the Series 1. For example. there's now a 360 style pop on joystick that's noticeably bigger/rounder than Xbox One's and I LOVE IT! I've missed the bigger/larger sticks so getting this back is welcomed. I just wish they'd make the 360 larger sticks with the textured grip on the rim of it like the Xbox One's sticks so I could have the best of both world's lol. No complaints though!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing your feedback and love for your new Xbox Elite Wireless Controller Series 2. We're glad that its redesigned grip and new customization features have made it a great upgrade to the original. Hope you have a lot of fun with it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Best controller in the world

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I've ever used. 4/5 because I've had to send it back TWICE because of issues. MS is pretty quick (7ish days on average from sending back to receiving your replacement) and I cannot play on other Xbox controllers anymore, and it makes the cool PS% dual sense feel like it's just lacking features. I HIGHLY recommend you buy the 2 year replacement plan from BB. For hassle free replacements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Crontroller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller. Smooth reflex. High quality, lots of customization&great case !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible feel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great feel of a controller. I love the elite back buttons too. The interchangeable joysticks are great for longevity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deal on Elite 2 Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm appreciate Microsoft offering a cheaper elite 2 controller for those who already have a case and flippers. Great deal and sometimes even on sale for cheaper at Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy best controller ever I've had several of Xbox controllers that drift but this one hasn't.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works great and it’s still working great despite using it every day and accidentally dropping it off my bed once. Sturdy and great for competitive games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought on a discount very useful and still havent had any problems also couldn’t find a better price than best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox elite series 2 controller

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the controller. Still have it and it’s still working wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller sub $200. While Scuf controllers (among other brands) may have slightly better build quality, the price-to-quality is arguably better in the Elite 2 Controller. All the accessories are very well-built and the paddles are great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is nice and the controller has some weight to it. However, the buttons get stuck after very little time using it and it becomes very annoying. Yes, you can use the paddles as an alternative but sometimes there’s games you want to play regularly. 3 stars overall.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're glad that you're enjoying your new Xbox Elite Wireless Controller Series 2, but sorry that there are issues with it. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Extremely customizable controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely love the feel of this controller. Easy to hold. Very heavy compared to others. Works great for cross platform with the eight bit duo. If you have a program properly to be recognized as the different series, Xbox controller works well for Sniper games.

    I would recommend this to a friend