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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 16839 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

88%
would recommend
to a friend

Customers are saying

Customers enjoy the Elite Series 2 Core Wireless Controller for its great overall performance, long battery life, and customization options. Users appreciate the comfortable grip and feel of the controller, as well as its weight. However, some customers have reported issues with stick drift and button quality. The price point and bumper durability were also mentioned as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 198 Showing 3,941-3,960 of 16,839 reviews
  • Rated 5 out of 5 stars

    If you're looking for customization - get this

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to take my gaming to a higher level with some of the new FPS titles that had come out ie: Apex Legends / COD and I wanted the ability to preset and learn to keep my fingers on the buttons to mitigate the time I spent unable to complete important actions like aiming or reloading. The grips on this controller are amazing and the ability to swap out parts so easily is a huge plus. I've used this daily since I bought it and have seen little to no wear or lag in the aiming dead zone.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Dave,

      It's great to hear that your new Xbox Elite Wireless Controller Series 2 has enhanced your gaming in first-person shooters. We're glad that you're enjoying its updated customization features and comfortable grip, too. We hope you win a lot of matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    The paddles are a game changer! And get GSP

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller! The custom button remapping and rear button paddles are worth it alone if you like playing games with a controller on PC, an Xbox One or Series X/S. I map most game's crouch and jump buttons to the right paddles so my thumb doesn't need to leave the thumbstick and stop aiming to perform those actions. Just be wary of any paddle mappings that are buttons that can delete characters like the X button in Destiny 2. I've heard one too many stories of people setting their Elite on their lap or on some junk on a coffee table and a paddle was pressed in for the "delete character" command, and they accidentally pressed the confirm paddle button when picking up the controller. Aside from that, the trigger stops are nice to give your index fingers a bit of a rest for repetitive trigger pulls, and with custom remapping, you can tweak your button layout in most games to emulate the layout of your favorite games. I've heard stories of some people's controllers wearing down bumper buttons faster than others, but so far, my first Elite series 2 lasted almost 2 years before the bumper wore down and I needed to replace it. Far better than the usual 6-9 months of the Elite series 1. The GSP protection is a livesaver, though not as cheap of a plan when they were first released. The 2-year warranty is currently $60, which is the cost of a normal controller to replace what would be this luxury $180 controller. I really hope we see a day where custom remapping and horizontally aligned back paddles become the norm and not a luxury. But for the time being, this is my favorite controller of all time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite 2

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I play on PC and absolutely love this controller, customizable and comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox pro controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller feel good great battery life no connection issue on console but some Bluetooth issue with pc

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are happy to hear that you are enjoying the battery life of the Xbox Elite 2 Wireless Controller. Thank you for sharing your thoughts with us.


      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best out there!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is PRICEY! You get what you pay for in this case though. This is the best controller out there by a mile.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jason,

      Thanks for sharing your thoughts. We are happy to hear you're a fan of the Xbox Elite Wireless Controller Series 2. We hope it enhances your gaming experience!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Awesome Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Xbox Elite controller. It’s high quality and has a great feel when playing games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable. The color is bright and it is still working perfectly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how heavy it feels, the grips are nice but quickly start losing their friction abilities after a few uses. The only other problem in have is the size of tge controller. It might just be me but it just needs to be bigger i feel like.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Stick Drift

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, but I got stuck drift within 1 week of use. I do not recommend for the price tag!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing controller. All the buttons and triggers and extremely responsive and it feels just right in your hands. It is slightly heavier than your regular controller but not too heavy that it becomes uncomfortable to use. The customization options are excellent but I personally don't need them. Perhaps if you game professionally it might be of use. You can also remove the buttons at the back, which I did since they are not needed for my casual gaming. All in all, awesome controller.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing your thoughts on your new Xbox Elite Wireless Controller Series 2. We're glad that you're enjoying how responsive and comfortable it is, too. It's great to hear that it can enhance anyone's gaming experience, even if they're not pro gamers.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    get it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is what i use to game perfect feel, weight and grip.. the paddlkes are nice and i like the 3 modes to save

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox Controller

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best in market, does wear out in a three year span though. But weight and sticks are quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still the best controller for Xbox and pc. A little pricey but worth it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy, still an impulse buy.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sucks that Microsoft still makes you purchase battery paks for controllers. This is where they fall short in the console wars. However, this was an impulse buy, dang it microsoft. But it is a very good controller. It feels premium and it comes with a charge base. All controllers should be double a battery free at this point. But still, all in all, its worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the option to raise or lower the triggers and the ability to change the color of the xbox symbol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!!!!!!!!!!!!!!!!!!!! Must have if your a gamer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real feel and response during game play. Comfortable grip.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great controller, but bumpers break easily

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller worked great, and the paddles on the back were able to work with rebinding native keys, but with the default configuration I was also able to use Steam controller configuration to rebind keyboard and mouse keys to the controller. It had everything I wanted, and it handles very well. But, after about 6 months of use, the right bumper broke, and because I didn't purchase a protection plan I now have to repair it on my own, or just deal with a broken button. I read reviews online about "just rebind the RB to one of the paddles," but come on, no one wants a broken button, and it shouldn't have broken this soon in the first place. I read online that this was a problem with the series one controller, and apparently it hasn't been fixed in the series two. If you buy this, make sure to get the protection plan, because chances are your bumpers are going to break. Other than the bumpers, I've had no problems with the controller.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Worth it with a warranty

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, but very prone to stick drift as well as rb or r3 going bad in my experience. Get the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox elite controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, love the feel and the weight of it. The grips are rubberized and I love it.

    I would recommend this to a friend