4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$179.99
Save $20
The comparable value is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16941 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 208 Showing 4,141-4,160 of 16,941 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best controller for the price lots works as it should have had no problems

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 4 out of 5 stars

    My Daily Driver Controller, Can't Play Without It

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller, it is amazingly effective and feels great. However, I had to purchase a second one after the first one started having problems after a year. Love it though so bought a new one at full price. Would only buy if you won't be hurting after your 200 controller starts to break down in a year. Use it for Halo, COD, and Skyrim.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Wojo,

      We're thrilled that you're enjoying your Xbox Elite Wireless Controller Series 2, but sorry that there was an issue with the first one you purchased. The limited manufacturer's warranty for this product has been extended to one year. If you have any more problems, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great controller steep price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely LOVE this controller. There are negative reviews for it though with buttons sticking and bumpers breaking but tbh I just think some people don't treat their belongings very well. Ive had no issues and love how easy it is to use. The back paddles do take some getting use to but once you do its very hard to go back to anything else. The battery is rechargeable through USB c and its good for about 40 hours.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for taking the time to share your thoughts. We are happy to hear that you love your Xbox Elite Wireless Controller Series 2. We hope everything continues to run smoothly, wishing you happy gaming!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Feel, Weight

    Rated 4 out of 5 stars

    Nice controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has good weight. Feels good in your hands. Nice to play with.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy to know you appreciate the weight and design of your new Xbox Elite Wireless Controller Series 2, and have found it to host a comfortable user interface and an optimized construction. We're glad it feels good in your hands! Thank you for taking a few minutes to share your experience with the community, we appreciate it. We're glad you are pleased with your purchase!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best controller I've had

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Love how quick it responds. Very grippy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it made my gaming experience smoother always had trouble with certain mechanics but with the new layout it changes everything for the better

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!!!!!!!!!!!!!!!!!!!! Must have if your a gamer!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller, worth the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller, absolutely love it! Perfect for precise gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent XBOX controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller for gamers out there! No issues after 3 months now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox accessories

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best deals easy to access pick up went smooth in and out and satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Well built

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High end controller with positive feedback. Top tier quality for sure with customizable settings and adjustable triggers and joystick

    I would recommend this to a friend
  • Cons mentioned:
    Bumpers

    Rated 3 out of 5 stars

    The Elite 2 controller is good, but flaws remain.

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Elite 2 controller be the greatest XBox controller ever, but it suffers from the same flaws and weaknesses as it predecessor. The sticks mechanisms break down to wear and tear gaming within six months of use. Eventually the push down click on the stick intermittently stops functioning and you're screwed if the click is a vital action in a game, like sprinting or running. Creep is starting to rear it's ugly head in the same stick. And just this week one of the bumpers began intermittently stopping function or it's sticking. All of these issues should've been corrected with the Elite 2. But instead of upgrading the quality and durability of what really matters most they put more R&D into the exterior cosmetics, which I like. It's actually feels really good in your hands. I LIKE IT, but I want to love the Elite 2. It's just not what a Gen 2 premium controller that demands $30 over Gen 1, but doesn't deliver in the wear and tear department. Will I buy another, of course. And this time I'll buy the freakin' insurance. It was a Gen 2, I thought I would be better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best remote I ever used

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    History of remotes I've used: Razor wolverine ultimate Razor wolverine Xbox elite 1 Various standard xbox remotes The Elite 2 far surpasses all of these remote with its customizable triggers and analog sticks. The new and improved paddles on the back make for better ergonomic handling while they are attached. The improved bumpers are a great step up from the elite 1 which I have broke in more than one occasion just from wear n tear. Buy and enjoy!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      Coming from someone who's tried out a variety of different controllers, we're delighted that you recommend the Xbox Elite Wireless Controller Series 2. Thank you for sharing how its customization features and updated design edge out the competition, and we hope you win a lot of matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Xbox Elite 2 controller a must buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the controller whether you are a casual gamer or a serious gamer this is the controller to purchase. Perfect weight interchangeable sticks and pads wire triggers with hi end metals! Includes charging port and a hi quality feel also no lag! Comparable with PC and Xbox one and Series X or S. Buy it you will not regret the purchase, it from Best Buy get points and buy the insurance plan for peace of mind.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your experience with the Xbox Elite Wireless Controller Series 2. We are glad you are enjoying the customization options and quality feel. We hope it takes your gaming to the next level!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Heck yes!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know what else to say other than, I really like it. The button feel, weight, responsiveness… this controller works extremely well and I have used nothing else since.

    I would recommend this to a friend
  • Pros mentioned:
    Feel
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great Upgrade

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still a little pricey, but great improvements and nice feel and comfort!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    Good controller but overpriced

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Series 1 and it was definitely showing wear and tear so I decided to upgrade to the Series 2. I've only had this controller a month and there's already joystick drift that will cause the camera to pan in games. If I don't press the A button at just the right angle or have firm pressure, it don't register meaning when I tell my character to jump in game, nothing actually happens. This controller is about $150 too expensive to be having issues this early into ownership. $30 dollar controllers have lasted longer than the Elite 2 before seeing these types of issues. Of course I'm out of return policy at BB so I'd have to go through Microsoft for the exchange which is such a hassle. The good things include the feel of the controller and the battery but I cannot recommend this controller because it's having what I would consider significant issues for how expensive this product is.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    GREAT CONTROLLER!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great controller! lots of improvements over the previous model. comfortable and feels great

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts with us. We are glad that you are enjoying the comfortable feel of the Xbox Elite Series 2 Controller.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Next controller I've used. I was nervous about the price but it's well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this controller has been amazing. It has super high quality parts and is a step above the standard controller. I did have an issue with mine within 6 months but was able to send it into Microsoft for the warrently and gets replacement device easily. Overall very happy with my controller and will be buying another if I ever need to get a new controller.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Joe,

      Thank you for taking a few minutes to outline your experience for us. While were sorry to hear you encountered an issue out of the box, we're thrilled to hear you have since received your replacement device, and have been enjoying your time so far! If you happen to run into any issues in the future, we recommend the following site, where we host helpful tutorials and how-to guides on troubleshooting all of the most common issues users are facing. Find all you need to know, here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft