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Customer Ratings & Reviews

$179.99
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The comparable value is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16940 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 235 Showing 4,681-4,700 of 16,940 reviews
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Worth it!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I bought this controller on the word of my teenager….He knows his stuff!! The controller isn’t even the best part! The extra paddles and extended charging cord definitely make this a worthwhile investment. Customization for what you prefer is what makes this a worthwhile purchase :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    (MAKE SURE TO WARRANTY WITH BESTBBUY)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Make sure to get the 2 yr warranty with Best Buy though they’re notorious for wearing out but Best Buy’s policy is great cause you can renew your warranty with the replacements. I bought one when they first released and have probably been through 5 of them now because of how good their replacement policy is

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From my grandson - I love the elite series 2 controller! The case it comes with works really well and is very high quality and protective. It's very convenient that I can charge it in the case. The charger is very long to and can be used while playing. The buttons and customizations are very cool too. It adds a different feel to gaming when using the extra buttons and customizations. 10 out of 10 controller!

    I would recommend this to a friend
  • Cons mentioned:
    A button

    Rated 4 out of 5 stars

    Good although expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a very good controller however the price is a bit extreme. Also my controllers A button sometimes doesn’t work however everything else, besides the price, is very good. 4/5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Premium and high-quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a well-built gamepad that feels very premium, has high-quality materials, and a wide range of adjustments. Very happy with the purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love this controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great it’s my main controller now i use it for all the games I play. The best feature is i can control how sensitive the triggers are and the custom button mapping

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Amazing Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller that was recently updated to fix a lot of the major issues such as the notorious stick drift. Since COVID I've put in a professional level of gaming hours daily and have no received stick drift at all. In the event that I do receive stick drift, I also purchased the Geek Squad warranty plan for the additional peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best controlled, definately worth it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is definitely worth it! Most basic controllers last me a few months but this one so far has outlasted and out performed all others. Just buy it you will spend more in the long run replacing the cheap controllers.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    A good replacement controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know about the bottom flippers as I haven't used them. I really like it as the weight is good make you feel as though it is a substantial controller rather than the flimsy aftermarket controllers that are sold. I bought it because the xbox that I bought only had a flimsy aftermarket controller (wired at that)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Responsive, feels great as has grips on the sides. So far, it’s been an awesome controller without any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nothing but the best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using this controller for campaign games or solo gaming or co-op gaming but for first person shooting or online gaming third person shooting I would prefer the regular control over this

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    awesome controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been enjoying playing games especially on my Nintendo switch nice solid controller my only problem is mine creeks when I push the controllers down but it still works well. I'd go return it but Corona season keeping me indoors. I love how there's a 3 year warranty option unlike game stop that only offers a year

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're glad that you're enjoying your Xbox Elite Wireless Controller Series 2 for the most part. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If the problem you're experiencing continues, we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this controller for my best freind and it made being online much more enjoyable

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this controller when I was in need of one, it was worth the purchase. The controller feels nice in the hands and the buttons are great. I can customize my controller and it’s settings and layout which is so useful.

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Weight

    Rated 3 out of 5 stars

    Great except for the bumper buttons

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had three of these now and each one has had the RB button fail. I love the weight and feel of the controller but I can’t say it’s worth the price with this major flaw.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very well built controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller. I typically play anywhere between 2 and 8+ hour’s a day and have been playing on multiple devices for over 20+ years. I can honestly say this is one of the best I’ve used…

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Expensive, but great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive, but this is best controller for x box For any game

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review of the elite series 2 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Elite Series 2 wireless controller is one of the best controllers in my opinion I love using the paddles on the back and my favorite part about this controller is the hair trigger lock

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    lots of extras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i really enjoy this controller because of the extra buttons and the ability to change out parts. but what i dont like or understand is why they would sell this without the dongle to be able to use it bluetooth on your pc? so if you purchase this for your pc make sure you purchase the xbox dongle as well or you have to use it plugged in and not wireless.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you're enjoying your new Xbox wireless controller for the most part. The great news is that the Elite 2 has built-in Bluetooth support so you can sync it with any Windows 10 PC that supports Bluetooth without the need for an additional adapter. For more information on how to connect via Bluetooth, go here: https://support.xbox.com/help/hardware-network/accessories/connect-and-troubleshoot-xbox-one-bluetooth-issues

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller right here is one of the best controllers I have had since I’ve played. Nice that grip paddle recur great I definitely recommend this

    I would recommend this to a friend