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Customer Ratings & Reviews

$179.99
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The comparable value is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16937 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 242 Showing 4,821-4,840 of 16,937 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    core controller

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    Best Buy Employee
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] best controller I purchased so far I haven't had any stick drift gameplay is smooth

    I would recommend this to a friend
  • Cons mentioned:
    Bumpers

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my brother and he’s enjoyed using it. Compared to the first model it’s lasted longer (the triggers tend to drift). I also bought one for myself and my bumpers went bad rather quickly but ever since i replaced them they’ve worked fine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Must have!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Must have for fps type games. It will improve your game play.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the durability and easy adjustments but its a bit heavy. Not too bad for the price. I just wish the bottom paddles were placed differently since I'm used to playing on a Scuf. I find it too easy to accidentally press the paddles with how I grip the controller. Over all a great controller!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product we love this controller. The last controller lasted us five years and we expect this one to last just as long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One the best controllers ever created, super easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best buy being the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has always taken good care of my and my family

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, recommend for first person shooter games.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever since being able to afford one, I have always used these. The reason for the four-star is that I know in six-seven months I will need top use the warranty support for stick drift or a broken bumper. The reason why not three or lower, I have total rewards and BestBuy is good with replacement controllers.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, love that i can switch out any of the pieces when i start gettinf stick drift. Alot easier than having to buy a new controller every time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller been using it for 1-2 years and have no problems

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for xbox and pc wish I would have purchased sooner

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 4 out of 5 stars

    Almost a necessity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second series 2 elite. So i advise being careful, because the joystick can be prone to drifting. Other than that it feels wonderful in the hands. It gives an extra level of precision and feedback. That once you've gotten used to it there is no going back.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad that you're enjoying your new Xbox Elite 2 controller for the most part. If you're experiencing an issue with it, the limited manufacturer's warranty has been extended to one year. We recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Finally a controller thank doesn’t keep breaking

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’ve had issues with the left thumb-stick breaking repeatedly, this controller is for you. I think they use better parts for the Elite controller because it has held up a lot better than the standard Xb1 controller. I love the texture added to the palm area. The only downside about this item is the price but I guess you get what you pay for.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your wonderful experience with your new Xbox Elite Wireless Controller Series 2. We're glad that it's been a comfortable fit for you and has enhanced your gaming. We hope you have a lot of fun with it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Must Buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my weapon, there are many like it but this one is mine! I literally can’t play any game without this controller. Buy this and you’ll never play with another controller... ever. I have had this for almost 1 year and there was some very small stick drift but Microsoft sent me a new one under warranty. Recommended.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for taking the time to recommend the Xbox Elite 2 Wireless Controller. We are thrilled to hear that you are enjoying it.


      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, love the grips and looks cool. Only complaint is it disconnects randomly. Seemingly when I’m playing zombies and then I die. Microsoft hasn’t issued a patch yet but I’d imagine it’s a software issue as it’s not a range/obstruction issue cuz I’m 5 feet from the dock/Xbox.

    I would recommend this to a friend
  • Pros mentioned:
    Feel
    Best Buy Employee

    Rated 4 out of 5 stars

    Great Controller

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The feel of these controllers are awesome, I’ve used mine for almost 3 years until the right bumper only worker if I pressed in a specific spot.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Improved quality and capability

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my adult son who always bought his own equipment since he was in High School and was proud of it. I repaid his hard work and dedication to his college studies with this top of the line controller. He is extremely happy with it.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Would Recommen

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Is a great Xbox controller to play i would 100% recommend you buy this It is expensive, yes but it is worth it in the long run.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Innovative to out of date

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this control made back paddles mainstream and for that it has its place in history. But now there are better more reliable options on the market. If you don't need the back paddles the regular Xbox controller actually has lower (better) input latency than this controller. 7ms vs 14ms, defiantly makes a difference when playing anything online competitively. I would only buy this control for its comfort in hand factor and for playing single player games now days. Also lots and lots of QC issue with button actuation.

    No, I would not recommend this to a friend