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Customer Ratings & Reviews

$179.99
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The comparable value is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16935 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 285 Showing 5,681-5,700 of 16,935 reviews
  • Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive only had regular and a fusion controller but the feel of the elite has been the best. Tightening of the sticks and just the mapping of the paddles love!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable controller that I’ve had for almost a year now.

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    Not worth the price for KNOWN issues

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it for 2 days and buttons are sticky and the wireless connection is bad. This is a known issue that microsoft is aware of, this is not an issue with best buy, but with the product. I will be returning and getting a normal controller. This hassle is unfortunately not worth the price. I live the weight and the build of the controller, the ability to adjust the stick stifness was a prime selling point for me

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Best gift for a Xbox gamer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will never buy a regular controller again. Feels solid works well and last longer then the base controllers by far bought one for everyone in the family after having mine since launch and playing 20-30 hours a week on it

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're delighted that you're enjoying your new Xbox Elite Wireless Controller Series 2 so much. It's great to hear that it's made you never want to use a standard controller again. Thank you for sharing your experience; we hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Professional Controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller! I have bought 2 now. I play alot and a normal controller will start drifting for me after like 2 months. I had my first Elite Controller for over 7 months. It seriously feels like a professional controller

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Tyler,

      We're excited to hear you love your new Xbox Elite Wireless Controller Series 2 so much you bought a second device! We're thrilled you're enjoying the professional feel and performance of your new interface. We're glad it was a good investment for you! Thank you for taking a few minutes to share your thoughts with us. We appreciate your feedback.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great controller for gaming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably, the best controller i've ever had very responsive, easy to use.And love the rubber grip

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Elite series 2 core controller

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great controller for a great price, it feels and looks amazing.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    Shame *ding-ding... SHAME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sick of it. Firstly, the stick tension is uneven. There is always one side that has more slack than the other, and there's a slight deadspace that is taken that you can feel it gently dragging before engaging the track pad. Secondly, the button registration. This was my 3rd try at the elite 2 since it came out and I'm done. The A button in particular (sometimes others as well) WILL NOT register soft presses that aren't directly over the button. They have curved buttons, it doesn't work out well. You have to Mash the buttons if you want consistency. If you play for hours at a time this starts to hurt your thumb joints. The buttons also have varying tension as well. The one I got had a stiff X button while the others weren't. Does that sound premium to you? Just stick with the regular controller. It's very reliable and was well tested before manufacturing, these not so much. They need to figure it out

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Everything I’ve come to expect.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The time finally came to replace my series one elite. The improvements over the series one justify the increased price, especially the adjustable tension thumb sticks. Worth every penny. I’m confident I’ll get a few years out of this like I did with my series one.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Congratulations on upgrading to Xbox Elite Wireless Controller Series 2! We're glad that you're enjoying its updated features. Thank you for sharing your experience and we hope you get a lot of use out of your new Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Feel, Overall performance

    Rated 2 out of 5 stars

    Amazing controller brought low by flaw

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice feeling controller. Feels very sturdy. Comes with a charging dock and the ability to switch between Bluetooth for PC and then back to Xbox. Only gets 2 stars as the left bumper stopped working within about a week of purchase. Seems to be a common problem with this controller.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The elite is a good controller for both PC and Xbox One x|s You may want to buy the accessories which comes separately

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great but very pricey

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great controller and is very high quality. I can only recommend it if you’re looking to splurge. If you have money, go for it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this controller yeah paddles don’t come with it but hey it’s a great controller that feels great in my hands the grip is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a BIG upgrade over the Elite Series 1 controller but doesn't fix all of the flaws. It warrants a five star review because it's the best gaming controller I've used (haven't tried the new PS5 controller yet).

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great option.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Best controller i ever had. I really enjoy using it. Enjoy playing games like CoD even more then before.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pro

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. This are Xbox best controller hand down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly such a good wireless controller, not too heavy or big just perfect. The grip is great. The mappable buttons on the back are super nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent condition works 100% as expected. The open box option is something I will look for going forward!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Expensive, but worth every penny.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The weight, the triggers, the sticks... everything is on a different level. Comes w a charging case & a bunch of different add ons. Justifies the price. Heard about durability issues, but I’m sure if you put it back in it’s case you should be good.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Omar,

      Thanks for sharing your experience with the Xbox Elite Wireless Controller Series 2. We are glad are enjoying the design and charging case. We hope it elevates your gaming!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller. The ease of use, customization and feel is on point. Xbox didn’t disappoint with this one.

    I would recommend this to a friend