Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$179.99
Save $20
The comparable value is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16934 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 287 Showing 5,721-5,740 of 16,934 reviews
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Double check the open box items.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an open box item. Unfortunately the former owner cracked it on the back and got something sticky in the buttons so I had to return it. I just decided to buy a new one because the product seemed good just not the open box experience.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Nice controller

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a controller for my son and he absolutely loves how you’re able to customize so many different things on this controller. I recommend buying the geek squad protection

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    Great idea, terrible quality control

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love playing my Xbox and my elite 1 started to have stock drift, so I figured I’d upgrade since it’s been a while. Got this baby in pretty fast Best Buy was great all things considered but the product came defective out the box. Now I dont know what the process is to return this now that COVID-19 is upon us, but I’ll tell you guys what was wrong out the box. The A button is non responsive a lot and it’s frustrating when I press it to no avail. The controller always disconnects from my Xbox everyday for a random moment. I love the elite controller idea but part of me thinks I should’ve went with a different company like scuff or Astro.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Looks great and plays great.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome love the color, it helps if you already have paddles and thumbsticks that way this is really plug and play since it's a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m lovin’ it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new controller. Finally got myself an elite series 2. Why I have waited so long, I could not tell you. This controller is amazing!

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Service plan a must

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, just waiting for the dreaded stick drift. Get the service plan. I have had about 5 different controllers already.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft -Elite Series 2 controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought for son he says it the best.I have bought many controllers for Xbox Xbox one and Xbox series s.easy to maneuver the control.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Wow - a great upgrade!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a nice upgrade from the standard controllers. I havent really done anything with custom programming or the extra triggers as of yet but it feels so good in my hands that even if i never do its still worth it.

    I would recommend this to a friend
  • Cons mentioned:
    Bumpers

    Rated 5 out of 5 stars

    Good Controller, Bad Paddles

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the controller a lot but I got two bad ones in a row. The bottom left paddle button came loose right out of the box, and this is the controller I got in replace of the first one, which had bad bumpers. I hope I did not get a refurbished device....

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry that there's an issue with the bumpers on your Xbox Elite Wireless Controller Series 2. If you haven't already done so, we recommend exchanging it for a new one through Best Buy. If that's not possible, please reach out to Xbox Support for assistance under its 90-day limited manufacturer's warranty here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Great controller, highly configurable

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid performance and highly configurable. The windows configuration app is a plus to fine tune every aspect of the controller.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    The best of the best.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best controllers I have ever bought, probably THE best. This thing can be customized in many forms to your hearts content. Trust me when I say, you will see improvements with this controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this controller.

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started out using the first Elite controller. It lasted for several year before I replaced it with the Elite series 2. After about a year and a half the left thumb control stick stared drifting. I replaced the first Elite series 2 with this controller.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    great product

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, great specs, great battery life, works very well for fps games.

    I would recommend this to a friend
  • Cons mentioned:
    Bumpers

    Rated 2 out of 5 stars

    Last about a year

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive bought about 5 of these over the years and every single one had the left or right bumpers stop working after about 8 months to a year. Getting the best buy warranty makes the next one only $60 but its getting really annoying having to buy another one every year. But besides that its a decent controller if you want paddles.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The best controller I have bought

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great controller for FPS games like call of duty that’s why I got it the paddles on the rear make a big difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad they had it in stock

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new elite controller! Beautiful finish with the matte black.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Xbox Elite Controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller and only controller i will ever use. Custom button long lasting battery ehat more can i say !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great value for those not needing all the extra parts that come with the full bundle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift. My gamer Grandson loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Would buy again

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller. On a pricy side but it is well worth the price for the quality materials you will get and customization.

    I would recommend this to a friend