Customer Ratings & Reviews

This thing is a monster! I immediately noticed a completely different change in my gameplay with this remote. The thumb sticks are all cool and the paddles are dope. Very happy with the remote and would recommend to freinds!

I dont think I'll ever be able to go back to the basic controller. Will juat have to see how it holds up.

I got about five of these things had problems with thick drift, but Microsoft always fix the problem

This controller feels great in the hand, has excellent features (hair triggers and custom profiles) and excellent accessories but has one massive dealbreaker. It won’t register 1 out of every 5-10 button presses. Initially I thought it was my fault. “Maybe I’m still acclimating to the new controller and not pressing the button properly”. I know that’s a stupid thought but when you buy a $100+ controller, surely that can’t be the source of the problem. Well, it is. Google it. You’ll see it’s widespread and there’s no fix. Microsoft support will tell you to update the controller firmware. That’s nice but never once had that made the problem less noticeable. If you bought directly from the Microsoft store you’ll be able to send it back to them for a warranty replacement. That’s good I guess.. but should there really be so many forum posts about replacing $100 peripheral? Ok, so how bad is a few missed key presses? Do you play shooters? Imagine doing everything right and taking your time to set up an ambush only to get wrecked because your controller literally said “ lol what?” My recommendation, skip this altogether and spend money on a ps4 or xb1 controller and use them with the usb cable. They’re lightweight, familiar in the hand and they’ll listen to you.

Only major issue is that windows does not like connecting to xbox controllers via Bluetooth I just have a lot of issues. Otherwise this is a great control, lots of customization, and the vase and magnetic charging mount are great

This controller os of top quality and feel. It does not come with the back trickers but you can add them. Be sure to plug it in and upgrade firmware beforw using it

HUGE improvement over the original. Haven't experienced the stick drift that the first generation was susceptible to.

Fairly decent controller. Had drift after several months and had to contact Microsoft for warrenty repairs. Microsoft upper their warrenty time frame to a year from purchase.

Came to my door. Great controller really like the customization. Bestbuy did a great job with delivery as well

Does it's job well. I am a little bit larger (6'4) with larger hands and it fits comfortably and feels well. Responsive and put together well.

After hours of gaming you still have amazing grip on the controller and I like how you the back paddles are able to switch or be left off to your playing style

[Employee of bestbuy] Awesome controller, very sleek and grips are great.

Feels sturdy and high quality. I like the options for configurations. I just hope its has better longevity than series 1...

I thought this controller was a little too high in price. You should remember that but after using it in messing with all the features I really like this controller. Great for 1st person shooter games

Love this controller! My son had spent more money on other types like a scuff controller and it broke in a few months this is a great purchase for competitive gaming!

Really cool controller for those who need extra mappable buttons and the cool thing Is that the settings I customize on it is that it saves to the controller so you can use the same controls on mobile, and pc

Best controller I’ve purchased! Hands down best controller I would recommend for anybody…

most solidly built controller I've ever felt. definitely worth the money with a warranty to fiber any possible drift or sticky buttons

Remote felt very odd to me, the buttons felt sticky compared to the OG.. disappointed.

I play PC only really & rarely play on controller but I’ve been wanting a controller for a while & finally decided to grab one & you can’t go wrong.