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Customer Ratings & Reviews

$179.99
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The comparable value is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16946 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are positive about the product's excellent overall performance, impressive battery life, and extensive customization options, noting its comfortable feel and good weight. However, customers are negative about recurring issues such as stick drift and the durability of the buttons, which some report breaking quickly. The price is also a point of concern for some buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 482 Showing 9,621-9,640 of 16,946 reviews
  • Rated 5 out of 5 stars

    Elite

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller just love the adjustable triggers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than the original

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems sturdy, grip seems better, it is expensive though and internal battery only will likely break later. Beware.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts on Xbox Elite Wireless Controller Series 2. The battery in the unit is a premium internal battery that has been designed to hold its full charge for over two years with minimal degradation. If you do happen to run into an issue with the battery, please reach out to Xbox Support for assistance here: https://aka.ms/AA4w2z7

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Just Buy It!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hesitated for the longest time as whether to pick this up since, yes, it is a bit pricey. However, I have no regrets having owned now for several months. Very premium feel to it from the grips, buttons, triggers...just all around. I have had family members who have gone on to buy it after having used mine. Quality also feels solid so I'm hoping it will give me a few years of usage!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is very comfortable to hold and yeah.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller. Controller feels perfect in your hands and has long battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Just like new

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very satisfied with this controller. It’s very sturdy and has a great feel. I would definitely recommend

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for recommending the Xbox Elite Wireless Controller Series 2! Its great to hear that you're satisfied with its comfortable feel and sturdy construction. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Not worth the $$$

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was super stoked to get this controller because I enjoy using paddles on my controller. However, I've only had it for about 3 months and the left bumper has already failed me. It has stopped working completely. Would not recommend it for an avid competitive player.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great controller but horrlble Best Buy Experiance

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to purchase this controller twice and here is why. I bought the “Open Box” the is supposedly checked by the Geek Squad. The first controller the right shoulder button was dead. I mean i can check this using the Xbox diagnostics.. so clearly no one at the Geek Squad checked this unit. The next open box in “excellent condition “ was missing the charging cable and not in the retail box. The Best Buy refurb is a joke..avoid it and shop Amazon… they actually check their devices.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best control for Xbox you can get

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best control you can get for Xbox..... That said make sure you get a service contract

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Custom settings and fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good controller. If you need fast and custom settings this is the one for you

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Way better than the original controller.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money. Definitely way much better than the other original controller. Never going back.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's great to hear that your new Xbox Elite Wireless Controller Series 2 has been a good investment. We're glad that you consider it to be an improvement over its predecessor, too. Thank you for sharing your experience; we hope you have a lot of fun using it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best Controller Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller and very well built. Has become my go-to for PC gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    But it now

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pricey, but what a great controller. more buttons than I know what to do with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controler

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Realibility yet to be seen we will see in a ywar how it is

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This control is great I highly recommend I would buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Elite Series 2

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd Of these I have bought and They are always as advertised. Perfect condition like new and almost 70$ cheaper than brand new.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave this as a present to a gamer and they absolutely love it. Great quality and great controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote control has everything. Bought it for my daughter. A must have for anyone with an XBox

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, really like it. I think it is definitely a improvement over the first generation.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller love how it feels and everything!

    I would recommend this to a friend