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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 16947 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are positive about the product's excellent overall performance, impressive battery life, and extensive customization options, noting its comfortable feel and good weight. However, customers are negative about recurring issues such as stick drift and the durability of the buttons, which some report breaking quickly. The price is also a point of concern for some buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 16,947 reviews
  • Pros mentioned:
    Battery life, Customization
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Best Controller for Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look this thing isn’t cheap. If you’re a pro-level gamer, get it. Likes nice things, get it. Likes to have more options than you know what to do with it, get it. If none of that applies to you, don’t get it. The regular controller more than fits the bill for most gamers. Here’s a quick Pros/Cons list. Pros: -Incredible battery life -More customization features than the Series 1 Elite controller -Feels well built, great quality feeling -Built in dock-to-charge feature with charge enabled case Cons: -Pricey $$ -Slight learning curve with the new features, more so if this is your experience with this type of controller -Mostly likely you will never share this controller with anyone else lol

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for taking the time to share your thoughts on the Xbox Elite Wireless Controller Series 2. We are glad you're enjoying the battery life and customization options. Wishing you happy gaming!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    I love it more than the original Elite!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller definitely comes with a price premium and I was hesitant to shell out that much for a controller, but with my original Elite on its last leg after years of use, I decided to give it a chance and I was not disappointed. First off, it's very comfortable- I love the grips they chose and how they made them go all the way around the controller this time. I also like that they've added a grip texture to the shoulder buttons, a nice touch. Like the original, this one includes 3 sets of thumb sticks. This time however, they're a little different. I think it has a set of 360 control sticks this time, at least they feel that way to me. I've been playing around with a few different ones and I've enjoyed using them all for different games. The d-pad of course is pretty much the same and that's not much of an issue. Both the d-pad and the circular d-pad are fantastic. The paddles are similar to the original but have a few differences. They're a little smaller and now they don't feel like they get in the way. And this time it feels like they require a little more effort to press them in, which is a good thing to me. I've had way less accidental presses with the new paddles. Like the old Elite, this one includes the same carrying case and braided charging cable, which is great. But you also get the ability to charge your controller while it's in its case thanks to the charger pass-through slot and the charging dock that's included, which is a very welcomed addition. You also get a rechargeable battery included (finally!). However, it is non-removable unless you take the controller apart. You also get 3 on-board profiles plus the default profile that you can change with the press of a button, and of course you store hundreds more on the Xbox accessories app. There are many other new features packed into this controller that you'll have to research yourself, but overall I'd definitely recommend this to anyone that was a fan of the original Elite. Microsoft has pretty much fixed every issue that the first one had and improved on so many things.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Tyberius,

      Thank you for sharing your awesome feedback on your new Xbox Elite Wireless Controller Series 2. We really appreciate that you've taken the time to explore its new features, and for recommending it to other gamers. We hope you have a lot of fun with it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Feel
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Solid Offering from Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The “pro” gamer setup of the controller - the paddles under the controller, swappable joysticks, adjustable triggers contribute to the solid feel of this controller. It has the feel of a premium controller, and rightfully so, considering the price tag attached to the Elite 2. Honestly, this controller isn’t for everyone; if you’re a casual gamer, you can probably save the money. If you’re an avid gamer, and one who plays a lot of first person shooters, give this controller a serious look. And if you have the disposable income - don’t hesitate to pick this controller up. Me personally - I like this controller so much, I’m considering picking another one up as a reserve controller.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Murphy,

      Thank you for sharing your thoughts and experience with us. We are happy to hear that you are enjoying the Xbox Elite Wireless Controller Series 2 and all of its features.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life, Customization

    Rated 5 out of 5 stars

    Solid and reliable

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice grip, the option to swap out joysticks and pad is nice for fun customization. Option to add paddles and set trigger depth is awesome. Excellent battery life

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Price, Stick drift

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller. Feels weighty in your hand, latency over bluetooth is non-existent. The parts are all quality made and I love the trigger pressure options and overall customizability. I’ve seen some have complained of stick drift, but I haven’t encountered any. Just wish it was slightly less expensive. Highly recommended if you want a quality controller for xbox/pc gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Definitely a Step Up for User experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased via "Open Box Excellent". Very pleased with the controller, and definitely a step up from the regular xbox controller that came with the Series X. the grip and feel of this controller is good, but not on the same level as the PS5 Dualsense IMO but still nice nonetheless The weight is fantastic, although definitely heavier than a normal xbox controller. The thumbsticks take a little getting used to, but once you adjust the tension to your preference they are great. Would also recommend replacing the paddles with SCUF paddles for additional comfort and easier access/playability

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    High quality, well performing controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly customizable software-based function binding. Strong battery life and it charges quickly. Nice storage/carry case if you need it. Charger stand allows you to display controller standing upright, and out of the way until needed and so you can easily grab it from the stand. Excellent build quality, controller feels solid during use and has a set of replacement thumb-paddles/sticks and D-pad. The grippy surface allows for better grip over the smooth standard plastic surface. Wireless connectivity has been excellent, not a single issue. Stupid expensive. and only a 1-yr warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    If you’re looking for a Series 2 alternative….

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To qualify this review, during the entire Xbox One cycle, I purchased 1 controller besides the stock controller. 1. Since purchasing my Xbox series S, I’ve gone through 3 standard controllers, 2 Wolverine chroma 2s. This controller is my 7th in 2 years. I’ve waited a month to see how it performs and so far it’s performed how I would expect a standard controller to perform. The weight is a bit heavier than a standard controller. Personally, I like heavier controllers so that’s not an issue. The feel of this controller is very close to the Recon Tech Special Edition from the Xbox 1 days. That is a huge positive for me. The grips and how it feels in your hands are perfect. One downside to this controller is the buttons. You would think that for a top tier controller that you’d have much better spring and pop in the action buttons…..these feel cheap. Like, when will they break?, ..cheap. I do like that the app to adjust the controller is seamless with the Xbox settings. I also like that you can get the best controller MS has to offer without having to waste money on the paddle kit in the more expensive bundle. I purchased the Core and a third party paddle kit and paid a combined $50 less than the Series 2. The biggest factor for me is the length of time this controller will last…and when aren’t there yet. On the plus side, there is a one year warranty once you register the controller with MS, despite Best Buy telling me that it was only 3 months like all standard controllers.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance

    Rated 5 out of 5 stars

    Elite Series 2: Ultimate Control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft Elite Series 2 Controller delivers premium quality, exceptional customization, and ergonomic comfort. Perfect for casual and competitive gamers, it enhances precision and adapts seamlessly to any play style. A true game-changer!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    If You love gaming then this controller is perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It feels great in my hands and everything is so easy to remove and replace. feels very solid and the underneath paddles let me play without having to take my thumbs off the sticks. It has great battery life too.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're thrilled to hear that you're a fan of your new Xbox Elite Wireless Controller Series 2. It's great that it's a comfortable fit for your hands and that you're enjoying its customization features and rechargeable battery, too. Thank you for recommending it to other Xbox gamers!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life
    Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Probably most responsive controller I’ve owned.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is great. Responsive and latency are great and controller is comfortable. After some use there was some wander but it’s very minimal compared to other controllers. Pricey but worth it.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Advanced Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertised. Paddles are a must for competitive gaming. These typically have quality control issues but have no experienced anything yet (have previously returned two controllers with the extended warranty via BestBuy where the bumper stopped working).

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome controller!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is a game changer.. Quite literally. Ok so facts, it is expensive. But if you like to game and want a quality controller, it pays for itself the first time you play with it. The buttons are fully mappable through the desktop app and you can add up to 4 paddles on the backside of the controller which makes a HUGE difference. For example, On COD, I've got 2 of the rear paddles mapped to jump and slide. After a few games, it becomes so intuitive to use the paddles vs the front buttons. You can map two additional controller button settings via a button below the xbox button and they can be changed on the fly. The controller has a built in rechargeable battery which lasts for days.. The charging brick is conductive and can either be removed from the carrying case, or left there, with the type C usb plugging into it through an access hole in the back of the case. When it's time to charge your controller, simply place it in the case on th echarger and you're good to go. The controller comes with a set of 4 paddles for the back, an additional D pad, and a few extra thumbsticks of different texture and height.. Treat yourself and buy this controller, you wont be dissapointed.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Weight

    Rated 4 out of 5 stars

    Best Controller Out There -

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No joke. Best controller out there. Its light in the hands and the textured grips make it easy to hold for hours. Not to mention the charge on this is the best out there.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great controller… but

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay first things first, this controller is great. I’ve used SCUF in the past, and they always seemed to have a defect pretty early on in their life cycle.. Dealing with their customer service was always a hassle. These controllers typically last me a couple years, the main thing that seems to go out on them periodically is the Right and Left bumpers for whatever reason.. They still work technically, but seem to double click after awhile. Only game it’s really an issue in is Fortnite when switching weapons.. Otherwise I love the grip and the battery has a pretty decent longevity between charges. Definitely recommend picking up the 2 years GSP with this one. Your future self will thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a good controller and Microsoft got this one right. All the options I need in a one package. Well placed buttons, good feedback, and changeable stick and button 1options. Charging is quick and lasts a long time. The case has the charger in it and makes it easy store, carry, and charge as needed. Use with a PC with both Bluetooth, and the optional dedicated connector. One for a laptop and one for a PC. Both are responsive and it's easy to change between them. A solid controller.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Customization

    Rated 5 out of 5 stars

    Definitely a must have for Gamers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay for the online gamer this is definitely a great idea for your gaming experience yes it’s definitely pricey but buy once and no not like the saying you will not cry once. I have had the elite series controllers since last model and yes upgraded and love the customization of them and the ease of use and the performance is amazing. Battery life is great also. If you’re a gamer you will love this controller and it will make gaming experience even more awesome. Definitely go get you one and enjoy and get the geek squad coverage to it’s worth it for all your purchases.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Customization, Overall performance

    Rated 5 out of 5 stars

    Best Controller Ever

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love playing with this controller. At first, I was hesitant because of the price but after a while I feel like the price is more than a bargain. I can use it for my Xbox, my computer and my cell phone. I can customize it for movies, individual games and streaming, soo much more. It's insanely customizable. The weight and durability are amazing. Gaming just isn't the same without it. By far one of my favorite purchases of all time. Don't even get me started on the battery life... It lasts for like 20 hrs, sometimes more.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    The goat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller has great responsiveness, comfort, and versatility. It has a quality feel because of the rubberized grips, and a built-in rechargeable battery lasts a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Weight

    Rated 4 out of 5 stars

    Great controller, BUT...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is fantastic in just about every way. Lots of customization and fine tuning. I won’t go into the details, because anyone can research how much you can do with these great controllers. This controller is weighty, compared to the Xbox elite one, it feels about 50% heavier. I like it and have no issues, it makes it feel sturdy. I have yet to have issues with any rubber coming off like the Xbox elite one, so that is a great improvement too. The bad news is: I have had to replace about 3 of these controllers already! For me, the right bumper keeps becoming sensitive and double pressing. Eventually, it will stop working altogether, especially if you press harder on it. I believe it is a manufacturer defect (happens after a few months of everyday use). I’ve tried cleaning it with some success, but it still comes back. I highly suggest getting the replacement plan if you want to have this controller for a long time. Although I had to buy a second so that I would have no down time in between returning and ordering a new one (they are almost always out of stock at my BB store). TLDR; Buy this controller if you game a lot, but know that the bumpers (or other buttons may fail after a few months). Get the replacement plan option OR use Microsoft’s new 1 year replacement plan and expect to wait about 2 WEEKS to get a new controller. The warranty use to be 90 days, currently it is now 1 year!

    I would recommend this to a friend