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Customer Ratings & Reviews

$179.99
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The comparable value is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16949 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are positive about the product's excellent overall performance, impressive battery life, and extensive customization options, noting its comfortable feel and good weight. However, customers are negative about recurring issues such as stick drift and the durability of the buttons, which some report breaking quickly. The price is also a point of concern for some buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 16,949 reviews
  • Pros mentioned:
    Battery life, Feel

    Rated 5 out of 5 stars

    Works great so far!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best xbox controller. Best feel in the hands, love the paddles, long battery life, and charging case. Downside is that theyre known to have problems a year or so down the road. Not a problem with my Total Tech subscription. You get a free two year protection plan. So I’ll get a new one if this one if starts giving me problems. In the meantime, best controller by far I’ve played with.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Excellent Controllers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The weight of the controller is perfect, and the black textured grips are a nice aspect of the controller. They charge fairly quickly as well, and the braided extra-long charging cables are of good quality. Overall, these are the best Xbox controllers I have ever experienced in all my years playing since the original rollout of the OG Xbox console back in 2001. Originally, I was a bit iffy about the price as I was purchasing two in total, but honestly it is proving to be a worthy investment overall. Very pleased with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    It is worth getting it for the price.

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I love the Elite 2 controller. Battery last very long... for days. Comfortable on my hands. Quality is very durable. Feels better than the standard xbox controller.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    So So

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay. I love the weight and how it feels in the hands. I wish there was something that explained the button mapping more on the app. It claims to have all of these configurations, however I think that it boils down to the paddles are tied to the main buttons so they are not additional buttons they are just replacement buttons. What good is having two of the same button? That is lame

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light. Comfortable in hands. Nice grips highly recommend if you are looking for the basic

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    PC gamer here

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use a controller for PC and I had a normal controller, then a normal elite and its charging port finally gave out and decided to try this guy out. Ive had it for about almost 2 weeks now and it is the best/most comfortable controller I have owned, also I think my normal Elite was just worn out because this one drastically improved my running game in Madden 21 on PC and my aiming in COD. The feel is nice and grippy and has a nice weight. All the customizations are awesome as well. Overall improvement to the original!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your experience with your new Xbox Elite Wireless Controller Series 2 on PC. It's great to hear that its comfortable design and customization features have improved your game performance, too. We hope you win a lot of online matches with it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox gaming

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Elite Pro Controller offers premium build quality, customizable buttons, and swappable parts for a personalized experience. Its precision, comfort, and durability make it perfect for both competitive and casual gaming. With adjustable triggers and excellent grip, it feels responsive and reliable, truly enhancing gameplay and giving players an edge.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Customization, Overall performance

    Rated 5 out of 5 stars

    Quality controller that you cannot go wrong

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit hesitant to buy this, especially because of the pricing. Wasn’t sure if the price was gonna make it up or feel any different than any regular controller I used but I was so wrong. You can feel a difference in a quality controller. I love the case it comes with and the customization is great. Need to play a few hours with it to change it to your settings. Charging battery is a lot better as well and the pads make it easier to play more competitive if that’s what you want.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Quality of life for FPS

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've really been enjoying this controller. The rechargeable battery was something I'm glad this came with. I like the old 360 thumb sticks which this comes with an assortment of different ones. The D-pad pictured in the advertisement is nice for fighting games but you can switch that out too. The only real issue I've had is with the paddles on the bottom. You'll need to train your muscle memory to accept them. Overall, they are the better way to play. Do yourself a favor and disable the x y a b buttons in the menus on the XBox/PC. The controller is heavy compared to the standard ones. It's solid and the grip is awesome. You'll need to relinquish that death grip most people play with in order to get accustomed to the paddles. Another thing is that the paddles are great for reassigning buttons like the Thumbstick - To - Run assignment most Call of Duty games have. Sea of Thieves does this. Again it's relearning how to walk, run, and jump. When you finally get it, your K/D ratio will increase dramatically, ie you are no longer taking your thumbs off the movement sticks to hit buttons. Some of the more advanced features are not explained like cording several buttons together for special commands.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    I’ve my Elite controller!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace an older elite controller that was drifting. Unfortunately that is the life of the elite controllers, sooner or later they will start to drift. But I love them, no other better controller for me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Not so "elite"

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been buying these controllers for years. They perform very well and feel great in your hands. The biggest problem is they get stick drift within months of heavy use. I buy 2 of these every year. Other than that its an awesome controller.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent gaming controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is sturdy, responsive, works great. The new design that uses rechargeable batteries and included charging stand, is a much improved feature over prior generation that used a cable to power the device. Prior design also ran on alkaline batteries, but constantly had to replace them, costly. The rechargeable batteries last long time between charges. No cons with the new design. Little pricey, but worth it. Make sure to purchase extended warranty, helps reduce replacement cost down the line.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're excited that you're enjoying the upgrade to Xbox Elite Wireless Controller Series 2. It's great to hear that you're a fan of its internal rechargeable battery and sturdy construction. Thank you for sharing your experience; we hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Had no idea what I was missing out on.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic controller! Been eyeing this one for a while now, and decided that while I'm waiting for the Series X to get back in stock I'd finally treat myself to the controller. I haven't weighed the controller, but I'd estimate it's maybe 40-50% heavier than a standard controller, which is nice to me. The finish looks better than the standard controller and is more "stealth" matte in appearance, and the rubberized grips really do form a subtle grip to my hands within a few minutes (my hands don't sweat during gaming sessions, your mileage may vary). I removed the two lower paddles for the time being and have the two upper paddles set for "sprint" and "reload/interact" in the first profile. It's nice to not take my thumb off of the right stick to tap X to reload. I haven't experimented with the other stick options yet, but I did put the normal D-pad selector on (they're magnetic, so simply pop one off and put the other on). The round D-pad just didn't feel natural, and in both cases the D-pad click is much more definitive and audible than a standard controller...it's the only nitpick I have, but I can live with it. My box does have a FST-00001 label on it, but the manufacturing date puts it in the early part of October 2020. I don't know if Microsoft just gave up on the FST-00008 labels or not, and the Best Buy guys I posed the question to didn't know what I was talking about. They were surprised when I pointed out the model number on the shelf tag didn't match the one on the box. I haven't perceived any of the quality issues that plagued the earlier controller models (no stick drift, bumper feel solid, all LEDs work), so hopefully all will be well. All in all, I like it. I've only been using it for a couple of weeks or so, and when I pick up a plain old regular controller, my middle fingers instinctively look for the paddles, and only then do I realize how accustomed I am to the controller already.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Customization

    Rated 5 out of 5 stars

    Great Pro controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic controller great customization, it's a not heavier but more than makes up for the weight with extra battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Grear controller, value questionable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should come with the rear attachments, at least. Otherwise very good - customizable inputs, nice weight, good grip.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance

    Rated 5 out of 5 stars

    Great product, Better warranty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product, I use it every single day and have had absolutely zero problems with controller updates, movement on screen, and connectivity. The customization of the controller is fantastic and the price is well worth the gaming experience. As an added bonus, the 2 year warranty Best Buy provides for this product is the exact reason I chose to shop with Best Buy in the first place. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best Controller.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this type if controller for about 8 years now. I really enjoy the weight and the button response. The customizable features are what makes it funnyo use whether its a FPS, RPG or racing. Having the buttons on the underside makes all the difference

    I would recommend this to a friend
  • Pros mentioned:
    Customization
    Cons mentioned:
    Bumpers

    Rated 4 out of 5 stars

    The best of the best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best controller you could ever buy for Xbox and pc. Would be 5 stars, except the bumpers can’t seem to last longer than a couple of years. Definitely get the replacement plan on it. Other thank that, it’s comfortable, solid, highly customizable and extremely precise.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Feel
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller love the customization of the sticks, Dpad, and the triggers. Very premium feel as well as it feeling very sturdy. Connectivity is great as well with bluetooth. Price is a bit high for a controller honestly though.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Feels good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent so far just make sure you buy the charger because it didn’t come with it. Actually it had a cord with a USB that plugs into the Xbox but that never worked so I had to buy a secondhand one on eBay. The charge lasts like one week playing every day so that’s good and it’s a very it feels very heavy duty like it’ll last. It’s expensive tho.

    I would recommend this to a friend