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Customer Ratings & Reviews

$179.99
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Customer reviews

Rating 4.4 out of 5 stars with 16949 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are positive about the product's excellent overall performance, impressive battery life, and extensive customization options, noting its comfortable feel and good weight. However, customers are negative about recurring issues such as stick drift and the durability of the buttons, which some report breaking quickly. The price is also a point of concern for some buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 16,949 reviews
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Excellent revision

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had and still use the original Elite controller (that one is now used on my desktop). This controller lives up to the reputation of the original and improves it. It's lighter yet more substantial when you are holding it. It has excellent battery life, and the feel of all the keys are mostly solid. I love the new size of the back paddles. Before I was always hitting them when I sat the controller down (which is a pretty big deal when watching Netflix or OneGuide video content). This one, I haven't registered a key press at all when I sit the controller down. Also, I love the charging stand. I keep the stand in my case and just charge when I'm not using it for a day or so. The case is a well designed accessory. +5 stars What I don't like, the built in batteries. I fear that eventually burn in memory will present as an issues, and I won't be able to replace the batteries -- Minus .5 stars. I also think this controller is priced too high -- Minus .5 stars. Other thoughts -- some have said the build quality is still an issue, particularly from units bought from BestBuy. I can say, I haven't had a single issue with build quality.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your experience with your new Xbox Elite Wireless Controller Series 2. We're delighted that you feel it's an improvement on the original Elite, and that you're enjoying using it. The battery in the controller is a premium internal battery that is designed to hold its full charge for over two years with minimal degradation. If you experience an issue with the internal battery, we recommend contacting Xbox Support here: https://aka.ms/AA4w2z7

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    The Best Controller On The Market.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think Microsoft went above and beyond with this controller. It’s super comfortable to hold, it’s a good weight and the mapping is immaculate. I love the paddles and the interchangeable joysticks. If you want to invest money into another controller, make it this one.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Customization

    Rated 5 out of 5 stars

    The absolute best controller out there today

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the controller is expensive, the build quality and customization makes it well worth it. Once you use this controller, all other controllers will feel like cheap pieces of plastic. They’ve finally fixed the bumper issue that’s plagued Xbox one controllers from the beginning. The amount of customization you have is incredible. You can assign a button to be a shift toggle that turns other buttons to become other buttons. You adjust your triggers to 3 different settings allowing you to pull the trigger faster since they’ll be less travel. You can even adjust the thumbstick tension. On top of all that it comes with changeable D-Pad, analog sticks, and paddles. All this is packed into a nice case that allows you to charge the controller. The cradle can be removed if you so choose and you can change the controller while playing by plugging the USB-C straight into the controller. Some people won’t like the fact that you can’t change the batteries but I’ve been getting easily 40-60 hours of battery life per charge. And on a final note, you can assign button profiles to the controller and can easily swap between 3 of them this time around instead of 2. There’s even a default setting so there’s technically 4 hot-swappable profiles. Overall I highly recommend this controller to anyone who enjoys gaming. I honestly think It’ll enhance everyone’s experience, even if there’s a slight learning curve for the paddles. I’d also recommend the Best Buy warranty. The standard warranty is only 90 days and if you’re gonna be spending $180 on a controller I’d spend the extra $20-$30 for the 2 year protection plan. While I haven’t had any trouble with it yet, I’ve seen some people online have problems with theirs.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for recommending the Xbox Elite Wireless Controller Series 2 to other gamers. We're glad that its customization features, internal rechargeable battery, and durable construction has made a difference in your gaming. We hope you continue to get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great upgrade from the previous controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 months in and I'm happy with the series 2! The smaller paddles make a big difference when your using the 4 paddles. The big seller on this model is the full grip and does it help when your playing a hot session on a FPS. So far not button or paddle problems and everything charges according. Charges last about 2x long that the previous controllers. Overall a better buy. My only grind is the previous elite controller felt heavier but that's a personal grind.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome controller for people who aren’t children

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, the best controller ive ever used and purchased. Completely blew the base controller out of the water. For the extra price, the added benefits really are worth it. Ive had it for six months now with daily 2-3 hour usage on it, not a single issue. The people complaing about issues are the ones who cant take a loss and throw their controller in a fit of rage. Its a premium controller, not a wii remote. Treat it like a premium product and it’ll reward you swimmingly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Elite Series 2

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid product with all the bells and whistles you need in a controller. Excellent software for device. Front bumpers have had problems in past with sticking or breaking but overall solid controller

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My favorite controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been using this controller for about 6 years and it holds its built quality very well. Dropped it a few times and still plays perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    A button

    Rated 4 out of 5 stars

    Feels much better than the standard controller but

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned the original Elite controller, which I loved, and bought this on a whim while picking up my Series X. The weight and texture of this controller gives it a much higher quality feeling than the standard one. Its features including the ability to adjust the tension of the sticks, the included magnetic charging stand, etc., are awesome, however, like many mine wasn't flawless out of the box. I almost returned it due to my A button not working every time I pressed it (worked 7-8/10 times testing it), and I decided to fix it myself using the tape method. It's worked flawlessly since. I didn't want to gamble exchanging it for another one. I also priced out DIY modding a standard controller with a new shell, rechargeable batteries and stand, quick triggers, and more but it wouldn't have cost all that much less than this item when I bought it on sale, and still would have a few features missing. Overall I'm happy with it considering all it's bells and whistles, the feel vs the standard controller, and the sale price I bought it at, but 1 star subtracted for having to fix a brand new and still expensive controller.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Customization

    Rated 5 out of 5 stars

    Favorite controller!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bigger hands so I find this controller to fit in my hand well. I use it to play on my gaming PC and iPad Pro. The xbox accessories app helps with mapping the controller and you are able to save up to 3 different profiles based in what you need. I did not need to bug the paddles for extra customization on the back of the controller but it has the options available to you. You can switch modes to change how deep upu have to squeeze the back triggers to avoid wear and tear or responsiveness. Very easy to set up on Windows and even IOS. I expected it to give me a bit of trouble linking to my iPad but i was pleased to see it did not. All in all, I really enjoy the controller. I also, find the vattery life on it on a full charge quite long. Most times i use it for a couple of days before I plug it back in to charge.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance, Weight

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The elite 2 is a great controller. Very durable. Many custom options available at your fingertips and it has a perfect weight to it.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality, Stick drift

    Rated 5 out of 5 stars

    Quality build

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend, especially if you already have an elite or elite accessories. Without the accessories I do not think it is worth it. In my case i have an ild elite with stick drift and stuck buttons that is no longer under warranty. Bought this as a cheaper alternative as all of the additions work with it as well.

    I would recommend this to a friend
  • Pros mentioned:
    Customization
    Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Absolute Elite

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 5th Elite controller. They're very good for competitive players, but can easily use them for casual laid back gaming. Has plenty of customizations and sure is pretty to look at. I would recommend getting the Geeksquad Protection though, as the controllers tend to drift after a year of use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Excellet

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are a gamer, you have to get this controller. It is really well built, it is slightly heavier than a regular controller which makes it feel more serious and not like a plastic toy. The interchangeable parts add to your experience and the paddles offer new ways to play. Battery life is unbelievable, it can easily last for more than 40 hours compared to the maybe 10-15 I get on a PlayStation controller.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    A button not registering

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought 2 of these controllers within 4 days of each other, both of them from Gamestop brand new out of the box. Unfortunately both of them were plagued with the same problem. The A button would not register 100% of the time as I discovered while playing Halo. My character would not accurately jump. I went into the controller settings on the dashboard of the Xbox to watch the button feedback while the buttons are being registered. The A button would appear when pressed and disappear while also pressed. All of the other buttons would remain registered and appear on the screen. The A button was the only issue I had with both of these controllers. I'm hoping I was just unlucky and purchased a bad batch. Its a very comfortable controller.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Eric,

      We're sorry there's an issue with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Very good controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good controller the quality is very good and the feel of it is nice. Would recommend. The battery life is long and the controller charges quickly. The buttons are very responsive and the paddles in the back are also very responsive and customizable. The triggers are also a nice thing on the controller and the trigger stoppers are good for fps games. Very good controller over all worth every dollar.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Adrian,

      We are happy to hear that you would recommend the Xbox Elite Wireless Controller Series 2. We hope you continue to enjoy the quality, feel, and customization options. Thank you for sharing your thoughts!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life, Weight
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Amazing Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is fantastic. I was skeptical. The price is a bit steep. That said, the controller has some weight to it. It's study and the internal rechargable battery last A LONG time. Best controller I've ever owned.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Customization

    Rated 5 out of 5 stars

    Great Controller!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing controller. I had an elite series one and Xbox did an amazing job on taking the best from the first series and making better for series two. The grip is better, has more options for customization as well as included battery with great life. Controller is a little smaller than first and feels great while long gaming sessions. Really worth the upgrade. Also uses a type usb c cord for charging as well as corded game play.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Justin,

      Thank you for sharing how much you're enjoying the updated customization features and better grip of the new Xbox Elite Wireless Controller Series 2. We're glad that you feel it's been a worthy upgrade, and we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller especially if you already have the elite and you just need an extra one for the price is a step up but if you have the extra $50 just get the elite so you can get all the other accessories and the charging block, but if you just need a premium step up of a controller, this is it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    Nice controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the new additions to this controller over the first Elite controller, but there are a couple things I don't like as much as the first Elite controller. Such as the buttons are a lot louder the both my Elite v1 controllers. Second and most annoying is that on the Elite v1 controller you barely have to tap the A button to get it to register on the V2 I had to return the first one I received because the A button half the time would not register and the second one is the same way if not a little worse. You definitely have to push the A button all the way down and sometimes it still don't register. The last issue is that it like many other people (mainly YouTube reviews) have mentioned it continuously disconnects from my Xbox One X. Battery life seems to live up to what is stated of 40 hrs. I do enjoy the grip of the V2 more than the original even though I had changed my back grips on my V1 with Scuff. I do recommend for those that don't have the Elite V1, but if you already have the V1 I probably would not recommend spending the money for the upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Customization
    Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Overall worth it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, and a lot of customization features. If you're a fan of the first one then you will definitely enjoy this one. Only downside is that it doesn't let you download controller schemes already created by other people like the first controller did. Also I had for a year and the RB button is starting to fail. Will have to be replaced

    I would recommend this to a friend