4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$179.99
Save $20
The comparable value is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16949 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are positive about the product's excellent overall performance, impressive battery life, and extensive customization options, noting its comfortable feel and good weight. However, customers are negative about recurring issues such as stick drift and the durability of the buttons, which some report breaking quickly. The price is also a point of concern for some buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 16,949 reviews
  • Pros mentioned:
    Battery life, Feel

    Rated 5 out of 5 stars

    The best for a reason

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super weighty and premium in terms of feel. Pairs quickly and works without interruptions in my experience. Battery life is great! I got about a week and a half of heavy use out of it on a single charge. Costs a lot, but totally worth it in my book.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Very functional controller

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great the programmable back triggers are a bit confusing to set up on pc but once you figure it out its great. I would prefer detachable batteries . The interchangeable d pad and thumb sticks are magnetic so great when need to make adjustments.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Good quality but expect some stick drift on day 1

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is better than a regular Playstation or Xbox controller. I've also used Scuf. The paddles feel better than any I've used. The overall value of this controller is great - the ability to remap any button is huge, along with setting up multiple profiles for a few different games. A lot of custom controller manufacturers don't have their own software to do this and won't let you remap on the fly. Also, the ability to adjust the tension in the thumbsticks is amazing! In the hands it's comfortable, feels like quality (not cheap plastic), and looks clean. Expect a little bit of stick drift on day one. Mine was actually so bad I replaced it a week later and got one that wasn't as bad, but still has some drift.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Feel

    Rated 5 out of 5 stars

    Best xbox controller period

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I have ever held, when I bought this it was a returned item and marked down by 60$. I found that the controller had its analog stick tightened which I fixed myself with no issues since. probably the cause of the return. It has a very nice metallic feel to the controller and feels sturdy the sticks feel just as high quality. It is very nice to have a charging doc and its battery life is insane coupled with the doc. If you remember to place it on the doc when done with it, it will never lose power on you. The modular nature of the buttons is nice and the back panel triggers are nice. I have programed these back triggers for additional inputs on the application reWASD on PC which I recommend if you wish to do so.

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Price, Stick drift

    Rated 5 out of 5 stars

    Great controller

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using these for over a year now. No stick deift issues. Nice and weighty and changeable butttons are great. A bit pricy but well worth the money.works geeat for pc gaming with a controller.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best of the best

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a lots of other brand but this one are my favorite, its so comfortable so light and smooth

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller fits nicely in your hands and gives the most comfort while playing your favorite games. The extra paddles give the opportunity to really get into the game and have an advantage over others. Built in batteries are nice. Charging station is lovely. Case being able to allow the cable through it is nice as well.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      It's awesome to hear that your new Xbox Elite Wireless Controller Series 2 is a comfortable fit. We're glad that you're enjoying its extra inputs and internal rechargeable battery pack, too. Thanks for sharing your thoughts, and we hope you win a lot of game matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Almost Exceptional Product Design

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, I believe this device deserves a 4/5 rating for the following reasons: I love the adjustable trigger settings, controllers really did need this. I also think that the customizable joysticks, and d pad are cool, the material enveloping the grips are very comfortable and give that premium feeling. I love the paddle feature which is the most interesting change. I think the most essential feature for my gaming experience is the trigger adaptation. The one thing im missing to making this controller exceptional in overall tech. I expected there to be another feature for push to talk, or an open mic built in like the playstation controller, also i expected the buttons to be quieter clicks so hardcore gamers like myself aren't disturbing other peoples sleep with loud clicking. OH and the fact that the share button feature was removed, that was a big one for me. (I'd recommend this item until something better comes out.)

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    The Ultimate Controller for Precision Gaming!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently picked up the Microsoft Elite Series 2 Wireless Controller for Xbox One, Xbox Series X|S, and PC from Best Buy, and it’s hands-down one of the best gaming investments I’ve made! The premium build quality instantly stands out—its weight and textured rubberized grips feel sturdy and comfortable, perfect for long gaming sessions without any slip. The customizable features are a dream for any gamer. With interchangeable thumbsticks, D-pads, and four back paddles, I can tweak it to fit any game, from shooters to racing titles. The Xbox Accessories app makes button mapping and profile switching a breeze, letting me save up to three custom setups for quick changes on the fly. Performance-wise, it’s flawless. The adjustable-tension thumbsticks and hair-trigger locks give me pinpoint accuracy and faster response times, which have noticeably upped my game in competitive titles. The 40-hour battery life is a huge plus—no more worrying about recharging mid-session—and the included USB-C cable and charging dock keep things convenient. Whether I’m playing on my Xbox Series X, PC, or even via Bluetooth on other devices, the connection is seamless with zero lag. This controller is a total powerhouse for anyone serious about gaming!

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    10/10 purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this controller is so great, it’s comfortable and i love using the paddles on the back. it makes gaming super smooth. i also love that i can change the color of the power button!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Xbox controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Built in battery, comes with charging case, multiple replacement sticks and adjustable tension on the sticks. Controller has a good weight to it and feels solid

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    XBOX Elite controller.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, but they do wear down over time. I highly recommend the extended warranty BestBuy offers to help extend the timeline.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Wonderful controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a big fan of the elite series one controller and for those who are the same I will leave these comparisons if you're trying to make a decision on whether to buy the new one. The grip has changed from the soft touch to a more textured rubber. I'm not as big of a fan of it but that will be personal preference. The paddles have been improved, previously The originals were so large that I would usually take two off because they would get in the way. They have now shrunk them and shaped them in such a way that I can comfortably hold the controller while leaving all four on. The shape of the controller is still the original and not the newer design of the series X, which is unfortunate because I believe the series X style is a more comfortable fit. There's also no new share button and the profile button cannot be programmed to become the share button. I have yet to experience any stick drift or any of the other common problems that seem to occur with the elites. However, I have only owned this for a month and I never experienced any of those problems on my original. Overall, I believe if you were a fan of the original Elite you will be a fan of the series two.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Matt,

      Thanks for sharing your thoughts on the Xbox Elite Wireless Controller Series 2. We are glad you are enjoying the updated paddles. We hope things continue to run smoothly!

      Happy gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Outdated but still great

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Elite Series 2 shows its age by lacking hall effect or TMR sticks. Thus it is very susceptible to stick drift. Reliabilty is also an issue as well. I lucked out I guess as mine lasted about a year before getting stick drift. Battery wise its still the best pro controller Ive tried on Xbox and Ive used almost all of them. Still a decent pro controller especially if purchased on sale. I strongly recommend buying the Best Buy warranty just in case it does have issues.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Customization, Feel

    Rated 5 out of 5 stars

    Bet Controller...Period!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! When you open the box and pick up the controller for the first time you will notice the difference right away. It just feels right in your hands and works well. The extreme customization is amazing. I love being able to switch from Forza to CoD with the press of a button. Its expensive but totally worth it for dedicated gamers. Battery life is unreal!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's great to hear that you're a fan of the sturdy construction and customization features of your new Xbox Elite Wireless Controller Series 2. We're glad that you're enjoying its long battery life, too. We hope you have a lot of fun with your new Elite Series 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance, Weight
    Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Meh some good some bad

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had for that long and the right bumper sticks for a half second longer then it needs to so it acts like I hit the bumper 3 times some stick drift within the first 3 weeks of use (keep in mind I play competitive cod and some others ) compared with the regular controllers the weight difference is night and day all around better then the controller you would get with the console

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance

    Rated 5 out of 5 stars

    Xbox did it again

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best controller I’ve use for gaming. No input delay and the paddles on the back make for easy play with most FPS games. And the customization are great.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    feels great but has some button issues 4/5.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great and I love the budget option here if you already own another elite controller as the parts can be moved around. However the first Elite 2 controller I had an issue with the bumper RB and now this one I notice sometime the A button will fail to register or register twice which cause a double jump in some instances when I don't mean to. I still like the controller and extra buttons to map some actions, you can even map keyboard keys to it through xbox but I would have expected an elite controller not to have issues that the standard controllers don't have right out the box. 4/5

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Better than Scuf

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this controller for about 3 weeks nlw with no issues at all. I have also owned at least two scuf controllers and each scuf controller had issues at least 1 week aster use. This controller sensitivity is excellent and the adjustable triggers makes it great for Call of Duty and Warzone. The back paddles uses an app to configure them how you would like and is a very easy to use. This controller quality wise is better than any scuf or console controller i have ever used. I use this for my PC and dont own an Xbox Series X or S although for PC this controller is a beast. For quality this controller beats anything out right now. I know that PS is coming out with its own controller with back paddles, but from early reports is going to be significantly more expensive than this controller. If the Elite controller ever starts experiencing issues, i may give the PS controller a try.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance

    Rated 4 out of 5 stars

    Pretty darn good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels good. Customization is nice. A lot more solid feeling than a regular X controller. Hopefully the quality is better than the X controllers.

    I would recommend this to a friend