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Customer Ratings & Reviews

$179.99
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The comparable value is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16983 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are pleased with the product's great overall performance, impressive battery life, and extensive customization options. They also frequently praise its comfortable grip, good weight, and responsive feel. However, a significant number of customers have reported issues with stick drift developing quickly and concerns regarding the durability of the buttons, including the bumpers. Despite some initial hesitation about the price, the positive attributes like its overall comfort and useful paddles generally contribute to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 717 Showing 14,321-14,340 of 16,983 reviews
  • Cons mentioned:
    Bumpers, Stick drift

    Rated 1 out of 5 stars

    A good controller with the worst durability

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are a competitive gamer, this controller will not last for a year. Bumpers fail, drift, and sometimes the paddles don’t work. Causal gamers who barely play will love this controller.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're sorry if there's an issue with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great once you get use to it would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Remote for those who play a lot!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome remote. It feels solid in your hands. It give plenty of cool custom options for different game types.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for giving the Xbox Elite Wireless Controller Series 2 a thumbs up for frequent gamers. We're glad that it's a comfortable fit and that you're enjoying its many customization options. We hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Elite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great controller. You can use for any game not just FPS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much better then the elite 1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller has been a great purchase, has wireless charging built into the case which is great! Would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the customizability. Definitely helped increase my abilities on FPS, which is what I mainly play.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Button Input Lag

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ridiculous input lag on lettered buttons. Overall good build quality charging case is fantastic back paddles are good quality and easy to reach. Dont use this controller for any games related to From Software but feels good for FPS games paddles work and feel great.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Broke after 4 months

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let’s be fair, the features are phenomenal, everything with it is an upgrade.....ACCEPT for the thumb sticks.... My thumb sticks had input problems after a few months. I’m talking if I moved the stick all the way over, it responded with the SLIGHTEST movement in that direction. A controller at this price should not accumulate wear and tear so easily. MY SERIES 1 controller STILL WORKS, so my guess is it had something to do with the incorporation of TENSION adjustment. Goes to show you why there’s a supply problem, everyone is returning them and getting a second one and then returning it and getting a 3rd and so on. If you got the money, buy 2 if you insist on having the extra features, or find a different option that will last a year (typically I find controllers last a year or so with heavy play) I’m gunna try the FUSION pro and I’ll post a review there after a while.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox elite controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best remote I have purchased since I have been on Xbox. Perfect fit, very responsive.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey John,

      We're happy to hear you've found the perfect fit for you and your home setup in your new Xbox Elite Wireless Controller Series 2! We're excited you think it's the best you've ever purchased, and are thrilled to be a host for your next-generation gaming experience. Thank you for sharing your thoughts! We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Horrible durability

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed the controller when it worked. But the joy went away when the controller quickly degraded into a hot mess when a nasty dead zone and sticking issue showed up on the left thumb stick. Made games literally unplayable as you couldn’t reliably do the basic necessity of controlling your character/aim. The best part of this was that it happened just outside of the 90 day manufacturer warranty and would cost $100 to send away to Microsoft be repaired or replaced with a refurb. I expected longevity from a $180 controller, similar to my original elite controller I’m still using after buying close to launch. Save your money, or buy an extended warranty and be prepared to send the controller away.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft hits it out of the park.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best controllers ever created. Just be careful of the durability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller for FPS games! I highly recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Elite Wireless Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really well, better than I expected. it fits very well in my hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas Gift fulfilled!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother loves this for his PC! Customizable and mappable and to his games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I still have this to this day

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. It was well worth the money. I have had zero issues with it and performs great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ehh

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my paddles got stuck within six months fr had to exchange

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make game so much easier and dont get sweaty hands

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not enough time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is just as good as the normal ones be it remains to be seen if it will last longer the it’s warranty. If it does last longer then it’s worth the cost if not I wouldn’t recommend it so I’m just giving it 3 star till it’s proven to last

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Wears out quicker then it should

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great controller but it should definitely last longer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Controller Ever for Xbox!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont know how to describe it other than being amazing to use. The haptics are much better than standard controllers. It feels great in your hands and you can swap out the pads for new magnetic ones if desired.

    I would recommend this to a friend