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Customer Ratings & Reviews

$179.99
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Customer reviews

Rating 4.4 out of 5 stars with 16985 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 772 Showing 15,421-15,440 of 16,985 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the first one and this one is even better and the white and blank make it look more clean

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needs some build quality improvements.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one I owned bumper buttons died. Second one I bought suffered from left thumb stick drift. When it’s not breaking or broke works great…

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    average controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good after I returned my original controller and I received a refurbished one that I have to take it back because one of the rear paddles is not working properly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    get the extended warranty

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    better get the extended warranty because they get to go bad after few months of constant playing. With Geek Squad protection it is a good buy though

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Cyrus,

      We're sorry if there's an issue with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Overalll good controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool controller. Nice design. Should come with the paddles

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless Elite Xbox controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is incredible and my son says it is very comfortable and does a great job.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Stick drift

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went through two of these, both got stick drift in under a month. Sent first off to microsoft. Came back worse. Went back to regular xbox controllers and no stick drift after months of use

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    First one came broken

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return and swap for another one due to left stick not functioning correctly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good, probably

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue where it would double press a button within the first week. Returned, haven't bought another. Otherwise construction was good, felt premium

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Stay Away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very disappointed in this controller. The A button doesn’t register the press roughly half of the time. It feels solid, triggers and the other options are great, but the lack of quality control on these buttons are a known issue that Microsoft has not yet addressed.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Defective and connection issues

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller feels good and gives every perception of quality including a nice case to hold accessories. However, it has been plagued with connection issues since day 1. Finally, 9 months in and it finally broke. Microsoft has extended the warranty to 1 year presumably due to ongoing quality issues.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Great remote!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a replacement remote for sworn out remote. The feel and functionality is perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had in long but so far it’s great. Easy customizing and great performance so far.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Great item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller buttons seemed to be a little tight when first opening

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Xbox elite gaming controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great ,like features and fact that parts can be easily replaced

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Great way to waste $175

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stick Drift for $175? What a deal! Better to use the OEM controller

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great employees terrible product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employees and I went through over 10 used elite controllers to find the right one. Every single used item was mislabeled by best buys geek squad. Great conditions where poor condition and poor conditions where great conditions. Some smelt of cigaretts, others missing cables and buttons. Finally we found a good condition one, free of noticable defects it was missing the cable and a paddle shifter the employee said not to worry and took one of the cables and shifters from the terrible condition items saying he had to send them back anyways. After 30+ minutes of finding the right one i take it home, plug it in, and the right trigger didn’t work. It was rough, 10 out of 10 employee. 0 out if 10 product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Novelty controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is a cool idea, but falls apart dispite beefy manufacturing. Normal controllers are just about as durable.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cheap

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to get a used og elite for better quality in feel and the accessories.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great controller poor quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this controller it when first came out one of the rear paddles just doesn’t register when pressed that one paddle worked when it wanted to, ended up returning and ordered a new one that I’m waiting for again. Software on the controller is a big improvement over the original. Tigger locks can register full pull while locked. The app is easier to set up the controller. Also has 3 profiles plus default.

    I would recommend this to a friend